Sweet Flour Bake Shop Reviews

Name: Sweet Flour Bake Shop
Rating: 4.78

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Cathy Ocampo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my last first purchase ,was a gift I sent to NS. Well my bestie loved the cookies especially the lemon ones .She said “ they were fresh ,beautifully packed with the gift card and large enough for 2 adults as a desert . Thoroughly enjoyed ,thank for for helping me send my bestie a fresh treat for her birthday !.”

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Posted 2 years ago

You are so welcome! We are excited to have been able to help make it a special day for your friend and we're glad she liked her Fully Loaded cookies. Thanks for sharing!

Posted 2 years ago

“Hands down THE best cookies and squares! I was sent these delicious treats as a gift and now I send them to friends and family every chance I get!! I even order them for myself. 😉”

Sweet Flour Bake Shop 5 star review on 7th March 2022

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Posted 2 years ago

We approve of that kind of cookie self care! We're happy that you're spreading the cookie love to family and friends. Thanks for sharing!

Posted 2 years ago

“I have ordered from sweet flour for years and this is the first time the cookie was stale. It was dry and we had to microwave it to eat. I ended up throwing half of it out.”

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Posted 2 years ago

We're sorry to hear you didn't have a good experience with us. Someone from our Customer Service team will follow up with you to understand how we can help. Thanks for your feedback.

Posted 2 years ago

“The cupcakes and heart shaped cookie was delicious. Unfortunately, the cupcakes were all tllted at different angles when the delivery person left them on our porch.”

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Posted 2 years ago

We're glad you enjoyed the treats, but we're sorry to hear they didn't arrive in perfect condition! One of our customer service representatives will reach out to you shortly to discuss with you directly. Thank you for your feedback!

Posted 2 years ago

“Great customer service & tasty treats!”

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Posted 2 years ago

Excellent! We're glad you enjoyed both the treats and the service. Thanks for taking the time to review us.

Posted 2 years ago

“Ordering/delivery was seamless. Very happy with these delicious cookies, brownies and shortbreads ! Great choice for a special occasion of any kind. Thank you Sweet Flour !”

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Posted 2 years ago

You are so welcome! We're thrilled that you love our product and glad that you think of us for special occasions. Thanks for taking the time to share!

Posted 2 years ago

“Very easy to order online. Purchased a birthday cookie cake for a friend and it was delivered with no issues. Great updates throughout. She loved it!”

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Posted 2 years ago

That's so great to hear! We're glad she enjoyed her cookie cake.

Posted 2 years ago

“My family in Toronto loves your bakery. It’s close by and it’s nice way to connect from Ottawa”

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Posted 2 years ago

We're happy to hear that we're helping keeping you connected to family in Toronto! We also ship to Ottawa so you'll have to treat yourself some time ;) Thanks for sharing!

Posted 2 years ago

“Greatly appreciative! Asides from these being wonderful, fresh, and tasty. I appreciate the service. There was an issue with the original delivery, and without batting an eye, they resent it. Thank you.”

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Posted 2 years ago

You are welcome for the service :) We're glad you had a good experiecne with us and we appreciate that you took the time to give us a review. We hope to help you again in the future!

Posted 2 years ago

“Ordering was simple, delivery was on time, cookie was delicious!!!”

Sweet Flour Bake Shop 5 star review on 22nd February 2022

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Posted 2 years ago

Love this pic!! It looks so good with the cute little things around it! We're glad you loved the cookie and we hope it made for a special Valentine's Day!

Posted 2 years ago

“The ordering process was easy, convenient and the cookies were delicious. I was sending the cookies to people who didn’t care for nuts and sweet flour made that happen.”

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Posted 2 years ago

We always do our best to accommodate when we can! We're so glad to hear you had a good experience with us.

Posted 2 years ago

“The cookies were the perfect gift for my grandchildren for Valentine’s Day. They were very excited to open them. Because it was 3 layers, they each got their own box to open. Thank you!!”

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Posted 2 years ago

We love making little ones happy! It was very sweet of you to get them a Gift Tower - one box for each grandchild! Thank you for taking the time to review us.

Posted 2 years ago

“Ordered a custom cookie cake for Valentine's Day and it was delivered early in the day and looked amazing! The custom message was beautifully written and the cookie cake tasted fantastic. Would definitely order again!”

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Posted 2 years ago

Thanks so much for sharing! We're glad you enjoyed the cookie cake - we'll be sure to pass along the praise to our baking team.

Posted 2 years ago

“It it absoutely delicious. I had one cookie during my birthday weekend, and froze the rest to enjoy another time. Will defintely recommend to everyone I know!”

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Posted 2 years ago

ONE cookie?!? We admire your restraint as ours abandoned us long ago! We're glad you enjoyed them and hope you enjoy the rest of them soon ;)

Posted 2 years ago

“First time have a cookie cake. I will not go back to a traditional cake. Best ever!!!!!!!”

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Posted 2 years ago

This is the best endorsement for a cookie cake over a cake ever! Thanks so much for the review and we're thrilled that we've converted you ;)

Posted 2 years ago

“I have used Sweetflour for a few years now as Christmas gifts for my husband's team. Not only are the cookies OUT OF THIS WORLD, their customer service is top notch. Orders always arrive on time and as expected. Thanks guys, you rock!”

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Posted 2 years ago

Aww, we're blushing!! We're thrilled to hear you had such a good experience with us, both from a delicious cookie perspective and customer service :) We hope to be able to help you next year as well!

Posted 2 years ago

“Yummy! Excellent service!”

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Posted 2 years ago

Short and sweet - love it!! Thanks so much for sharing!

Posted 2 years ago

“I live abroad and needed Christmas gifts for my family back home. The cookies and treats were delivered on time (the December 23rd) fresh and reportedly delicious! Thank you for taking the hassle out of my Christmas gift giving.”

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Posted 2 years ago

Hassle-free gift-giving is what we do best! We're so glad it worked out and we're happy that your family enjoyed the treats.

Posted 2 years ago

“Ordered a few Holiday Cookie Gift Boxes. Service was efficient and cookies were ready for the date that o had pre-ordered. The cookies them self were huge and absolutely delicious!”

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Posted 2 years ago

We're so glad you enjoyed! And we're also happy to hear you appreciated the service. Thanks for taking the time to review us.

Posted 2 years ago

“I sent a gift basket for Christmas to my friend in Stouffville for the past 9 years since I have moved to Alberta. I always search for local small businesses to support. This year I have discovered the Sweet Flour Bake Shop. I ordered the Baker's Select Holiday Signature Duo. According to my friend and her husband, it was the best cookies they have ever tasted. Her husband loved it so much that he was very reluctant to share it with the rest of the family :) I can not wait to visit the Sweet Flour Bake Shop when I am in Toronto again to indulge in the sweetness myself! I will definitely support this business again.”

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Posted 2 years ago

Well, we can't blame him for keeping all the cookies to himself!! Love this story and we're so glad that you discovered us. We hope you'll treat yourself to some some day!

Posted 2 years ago

Sweet Flour Bake Shop is rated 4.8 based on 523 reviews