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Sweet Flour Bake Shop Reviews

4.8 Rating 523 Reviews
94 %
of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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I've sent a box of sweetflour.ca cookies a couple of times now and I'll do it again. Ordering is easy, they're delivered on time, beautifully packaged, freshly baked and delicious. It's a great way to say thank you, happy birthday or Merry Christmas.
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Posted 7 months ago
That's so great to hear - we're happy that your friends and family are enjoying their sweet gifts! Thank you for taking the time to leave a review.
Posted 7 months ago
The branded cupcakes and the packaging looks great. However, the cupcakes are just too sweet. I don't think our employees really enjoyed it from a taste perspective. I saw many of them throwing the cupcakes away after taking a picture of the cute cupcakes.
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Posted 7 months ago
Thanks so much for your feedback. We're glad you enjoyed the presentation of the packaging, but are sorry to hear you found them on the sweet side. Each cupcake does have a decadent filling on the inside which keeps them nice and moist, but we can certainly appreciate that it may be too sweet for some. We will share your feedback with our team and appreciate you reaching out!
Posted 7 months ago
Quick affordable and reliable. The best company I had the opportunity to work with.
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Posted 7 months ago
We're so glad you had a good experience with us! We'll be sure to pass along your praise to our team and we hope we can work with you again.
Posted 7 months ago
The cupcakes design was boring for the price we paid, and overly sweet
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Posted 7 months ago
Thank you for your feedback. We like to keep our cupcakes designs and flavours simple and sweet, but we're sorry to hear it wasn't quite to your taste. We hope the gender reveal was still a fun event!
Posted 7 months ago
So reliable and delicious bakes!
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Posted 8 months ago
Thank you! We're glad you enjoyed the service and the baked goods. Thanks for taking the time to leave a review.
Posted 8 months ago
Sweetflour.ca came to my rescue after another service provider fell through the day before delivery. Sweetflour.ca not only provides a much nicer product and timely delivery. they excel in customer service! I will be using Sweetflour.ca from now on.
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Posted 8 months ago
We're sorry to hear that the other company fell through but we're glad you found us! We're happy everything worked out and we're excited to have a new loyal customer! Thank you so much for sharing.
Posted 8 months ago
They never disappoint! Love the same day service too. Their stuff is so delicious & the packaging is also aesthetically pleasing.
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Posted 8 months ago
That's so great to hear! We're glad you like both the product and the packaging! Thanks for sharing.
Posted 8 months ago
Sweet Flour went above and beyond to help me customize my order, and everyone I sent their cookies to said they were amazing. When you opened the box, you could immediately smell how fresh and delicious the cookies were!
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Posted 8 months ago
We're thrilled to hear you had a good experience with us! We love hearing that everyone enjoyed the treats. We'll be sure to share your feedback with our team!
Posted 8 months ago
So delicious. And fresh 3 days after delivery
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Posted 9 months ago
Yay! We're happy to hear you enjoyed the treats. Thanks for sharing!
Posted 9 months ago
Delivered right on time, beautiful cupcakes! And tasted great!
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Posted 9 months ago
That's great! We're so glad to hear you enjoyed the cupcakes and had a good delivery experience. Thanks for taking the time to share!
Posted 9 months ago
As Usual, great Delivery Service. A Delicious Gift and Surprise. I have been so glad with Sweet Flour. Yes I Recommend.
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Posted 9 months ago
We're so glad to hear that you're pleased with the service! We hope the recipients enjoyed their gift. Thanks so much for sharing!
Posted 9 months ago
Sweet Flour was a pleasure to work with, from taking the time to answer my many questions to customizing a very special order..not to mention the delicious cookies everyone raved about! I would definitely use them again, no question!
Sweet Flour Bake Shop 5 star review on 12th February 2024
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Posted 10 months ago
That's so great to hear! We're happy you had a good experience with us and that everyone enjoyed the cookies. We look forward to helping with future orders!
Posted 10 months ago
The double boxes cookie and squares were delicious as usual. Unfortunately they arrived a day later than the date I had selected and weren't there for the birthday party.
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Posted 10 months ago
We're glad you enjoyed the treats, but are sorry to hear it didn't arrive on the date you were hoping for. It looks like someone on our team did reach out about that prior to shipping; unfortunately because the gift had to ship with FedEx, we weren't able to target the Monday ship date chosen as it takes 1 business day with FedEx and they don't ship over the weekend, so we had to send it Monday to arrive Tuesday. We always do our best to accommodate the dates requested but we are subject to FedEx timelines. Regardless, we appreciate your feedback and hope the birthday was still enjoyed!
Posted 10 months ago
did a great job with presentation and delivery.
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Posted 10 months ago
Excellent, so glad you were pleased with everything! Thanks for taking the time to share.
Posted 10 months ago
Excellent service and quality. Beautifully decorated cupcakes and received exactly on time. It's a pleasure working with SweetFlour!
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Posted 10 months ago
So fantastic to hear! We're glad everything went so smoothly and love that you enjoyed working with us. Thank you for taking the time to leave a review.
Posted 10 months ago
Lady who took order was pleasant and explained everything. Order was delivered when promised and recipient was very happy.
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Posted 10 months ago
We're so happy to hear that! We're glad that you had a good ordering experience and that the recipient enjoyed their gift! Thanks for taking the time to leave a review.
Posted 10 months ago
Great bakery and excellent service!
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Posted 10 months ago
We're happy to hear you enjoyed your treats and the service! It always take a team effort :) Thanks so much for leaving a review!
Posted 10 months ago
Thank you so much for the ease of placing an order the prompt delivery. Also from what I am told from the recipient that I sent my gift of cookies to they are delicious. So delicious in fact I had to remind him not to eat all of them at once. I will definitely be using Sweet Flour Bake Shop again
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Posted 10 months ago
You are so welcome! We're glad you had a good ordering experience with us and are so happy to hear that the recipients enjoyed them. We are ready for the next order whenever you are! Thanks for sharing.
Posted 10 months ago
I appreciate the gesture of replacing an order not received and give this establishment the highest points for this…. The cupcakes were delicious and much appreciated…Thank you kindly
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Posted 11 months ago
We're so happy to hear that you that you enjoyed the cupcakes! And we appreciate your understanding with the original order that wasn't received. Thanks so much for the kind review.
Posted 11 months ago
ordered cookies for a friend in Toronto and they never delivered it, so they couldn't find an apartment. Money down the drain. didn't even offer a refund.
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Posted 11 months ago
So sorry to hear you didn't have a good experience! Looking back in our notes on the order, it looks like a unit number wasn't provided, which is why our driver couldn't find the apartment. Our team did reach out to you to get the apartment number, but it wasn't provided so we couldn't re-deliver the package. Regardless, we want to make sure you have a good experience with us, so someone from our team will reach out to you to follow up. Thank you for your feedback.
Posted 11 months ago
Sweet Flour Bake Shop is rated 4.8 based on 523 reviews