Sweet Flour Bake Shop Reviews

Name: Sweet Flour Bake Shop
Rating: 4.78

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Cathy Ocampo

Anonymous

Anonymous // 01/01/2019

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“I've sent a box of sweetflour.ca cookies a couple of times now and I'll do it again. Ordering is easy, they're delivered on time, beautifully packaged, freshly baked and delicious. It's a great way to say thank you, happy birthday or Merry Christmas.”

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Posted 8 months ago

That's so great to hear - we're happy that your friends and family are enjoying their sweet gifts! Thank you for taking the time to leave a review.

Posted 8 months ago

“The branded cupcakes and the packaging looks great. However, the cupcakes are just too sweet. I don't think our employees really enjoyed it from a taste perspective. I saw many of them throwing the cupcakes away after taking a picture of the cute cupcakes.”

Helpful Report

Posted 8 months ago

Thanks so much for your feedback. We're glad you enjoyed the presentation of the packaging, but are sorry to hear you found them on the sweet side. Each cupcake does have a decadent filling on the inside which keeps them nice and moist, but we can certainly appreciate that it may be too sweet for some. We will share your feedback with our team and appreciate you reaching out!

Posted 8 months ago

“Quick affordable and reliable. The best company I had the opportunity to work with.”

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Posted 8 months ago

We're so glad you had a good experience with us! We'll be sure to pass along your praise to our team and we hope we can work with you again.

Posted 8 months ago

“The cupcakes design was boring for the price we paid, and overly sweet”

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Posted 8 months ago

Thank you for your feedback. We like to keep our cupcakes designs and flavours simple and sweet, but we're sorry to hear it wasn't quite to your taste. We hope the gender reveal was still a fun event!

Posted 8 months ago

“So reliable and delicious bakes!”

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Posted 9 months ago

Thank you! We're glad you enjoyed the service and the baked goods. Thanks for taking the time to leave a review.

Posted 9 months ago

“Sweetflour.ca came to my rescue after another service provider fell through the day before delivery. Sweetflour.ca not only provides a much nicer product and timely delivery. they excel in customer service! I will be using Sweetflour.ca from now on.”

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Posted 9 months ago

We're sorry to hear that the other company fell through but we're glad you found us! We're happy everything worked out and we're excited to have a new loyal customer! Thank you so much for sharing.

Posted 9 months ago

“They never disappoint! Love the same day service too. Their stuff is so delicious & the packaging is also aesthetically pleasing.”

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Posted 9 months ago

That's so great to hear! We're glad you like both the product and the packaging! Thanks for sharing.

Posted 9 months ago

“Sweet Flour went above and beyond to help me customize my order, and everyone I sent their cookies to said they were amazing. When you opened the box, you could immediately smell how fresh and delicious the cookies were!”

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Posted 10 months ago

We're thrilled to hear you had a good experience with us! We love hearing that everyone enjoyed the treats. We'll be sure to share your feedback with our team!

Posted 10 months ago

“So delicious. And fresh 3 days after delivery”

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Posted 10 months ago

Yay! We're happy to hear you enjoyed the treats. Thanks for sharing!

Posted 10 months ago

“Delivered right on time, beautiful cupcakes! And tasted great!”

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Posted 10 months ago

That's great! We're so glad to hear you enjoyed the cupcakes and had a good delivery experience. Thanks for taking the time to share!

Posted 10 months ago

“As Usual, great Delivery Service. A Delicious Gift and Surprise. I have been so glad with Sweet Flour. Yes I Recommend.”

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Posted 11 months ago

We're so glad to hear that you're pleased with the service! We hope the recipients enjoyed their gift. Thanks so much for sharing!

Posted 11 months ago

“Sweet Flour was a pleasure to work with, from taking the time to answer my many questions to customizing a very special order..not to mention the delicious cookies everyone raved about! I would definitely use them again, no question!”

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Posted 11 months ago

That's so great to hear! We're happy you had a good experience with us and that everyone enjoyed the cookies. We look forward to helping with future orders!

Posted 11 months ago

“The double boxes cookie and squares were delicious as usual. Unfortunately they arrived a day later than the date I had selected and weren't there for the birthday party.”

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Posted 11 months ago

We're glad you enjoyed the treats, but are sorry to hear it didn't arrive on the date you were hoping for. It looks like someone on our team did reach out about that prior to shipping; unfortunately because the gift had to ship with FedEx, we weren't able to target the Monday ship date chosen as it takes 1 business day with FedEx and they don't ship over the weekend, so we had to send it Monday to arrive Tuesday. We always do our best to accommodate the dates requested but we are subject to FedEx timelines. Regardless, we appreciate your feedback and hope the birthday was still enjoyed!

Posted 11 months ago

“did a great job with presentation and delivery.”

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Posted 11 months ago

Excellent, so glad you were pleased with everything! Thanks for taking the time to share.

Posted 11 months ago

“Excellent service and quality. Beautifully decorated cupcakes and received exactly on time. It's a pleasure working with SweetFlour!”

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Posted 11 months ago

So fantastic to hear! We're glad everything went so smoothly and love that you enjoyed working with us. Thank you for taking the time to leave a review.

Posted 11 months ago

“Lady who took order was pleasant and explained everything. Order was delivered when promised and recipient was very happy.”

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Posted 1 year ago

We're so happy to hear that! We're glad that you had a good ordering experience and that the recipient enjoyed their gift! Thanks for taking the time to leave a review.

Posted 11 months ago

“Great bakery and excellent service!”

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Posted 1 year ago

We're happy to hear you enjoyed your treats and the service! It always take a team effort :) Thanks so much for leaving a review!

Posted 11 months ago

“Thank you so much for the ease of placing an order the prompt delivery. Also from what I am told from the recipient that I sent my gift of cookies to they are delicious. So delicious in fact I had to remind him not to eat all of them at once. I will definitely be using Sweet Flour Bake Shop again”

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Posted 1 year ago

You are so welcome! We're glad you had a good ordering experience with us and are so happy to hear that the recipients enjoyed them. We are ready for the next order whenever you are! Thanks for sharing.

Posted 1 year ago

“I appreciate the gesture of replacing an order not received and give this establishment the highest points for this…. The cupcakes were delicious and much appreciated…Thank you kindly”

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Posted 1 year ago

We're so happy to hear that you that you enjoyed the cupcakes! And we appreciate your understanding with the original order that wasn't received. Thanks so much for the kind review.

Posted 1 year ago

“ordered cookies for a friend in Toronto and they never delivered it, so they couldn't find an apartment. Money down the drain. didn't even offer a refund.”

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Posted 1 year ago

So sorry to hear you didn't have a good experience! Looking back in our notes on the order, it looks like a unit number wasn't provided, which is why our driver couldn't find the apartment. Our team did reach out to you to get the apartment number, but it wasn't provided so we couldn't re-deliver the package. Regardless, we want to make sure you have a good experience with us, so someone from our team will reach out to you to follow up. Thank you for your feedback.

Posted 1 year ago

Sweet Flour Bake Shop is rated 4.8 based on 523 reviews