Sweet Flour Bake Shop Reviews

Name: Sweet Flour Bake Shop
Rating: 4.78

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Cathy Ocampo

Anonymous

Anonymous // 01/01/2019

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“Great service and rave reviews from the recipients!”

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Posted 3 years ago

Excellent! We're happy to hear it worked out on all fronts. Thanks for sharing.

Posted 3 years ago

“Ordered cookies to give a relative for Christmas and he said they are delicious! It was easy for me in the USA to order and have them delivered.”

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Posted 3 years ago

Hi Sharon, we're glad we could make ordering easy from the US! Happy to hear your relatives enjoyed the cookies!

Posted 3 years ago

“The cookies are excellent, too excellent in fact for my waistline. As one of the people I sent cookies to put it, "The cookies are heavenly." The box layout was also beautiful. I'm so glad I found Sweet Flour Bake shop. For those who don't bake, this is the place to go. LV”

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Posted 3 years ago

Thank you so much for reaching out! We're thrilled that you enjoyed the "heavenly" cookies and liked the packaging as well. We look forward to helping you with any future orders.

Posted 3 years ago

“Well received, thank you!”

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Posted 3 years ago

Excellent, we're glad you're happy with your order!

Posted 3 years ago

“As always, the baked goods were excellent. I order every year. However, this year, the message I wrote to be included was not sent. It’s a good thing my brother has come to expect this gift every year, otherwise he would have had no idea who it was from. Having spent about 150$ to send cookies and squares, I am disappointed the message wasn’t included. That’s maybe the most important of a gift. Won’t stop me ordering again, but just a heads up to you at the bakery.”

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Posted 3 years ago

Hi Heidi, thank you for your feedback. We're sorry to hear the card message was left off and we completely agree the card message is the most important part. It's rare that a card is missed but we'll be sure to pass this along to our logistics team. In the meantime, a member of our customer service team will reach out soon to discuss with you directly.

Posted 3 years ago

“Great service! Easy order and delivery. Everyone loved the product. Will definitely order again.”

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Posted 3 years ago

Excellent! We are ready for the next order! Thanks for taking the time to submit your review.

Posted 3 years ago

“I have Sweet flour treats delivered to family and friends throughout the year. All recipients have been pleased with not only the well baked tasty treats but also the presentation of the goods. Tracking of delivery is easy and prompt.”

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Posted 3 years ago

Hi Sylvia, we're so pleased to hear this! We love when people enjoy the yummy cookies but also the packaging. Thanks for sharing.

Posted 3 years ago

“I have ordered from Sweet Flour many times and the products are always delicious and never any issues with delivery/pickup.”

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Posted 3 years ago

That's great to hear! We're happy you love the product and the delivery service. Thanks for sharing.

Posted 3 years ago

“I sent Sweet Flour cookies to two friends separately. I was surprised to find out that each friend did not receive the message intended. One friend had a card that says Bridgestone Law Group. The other friend had a box with someone else’ name on it and not mine. I was disappointed that this happened.”

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Posted 3 years ago

Thank you so much for letting us know. We understand how important the card messages are and can only imagine your disappointment. We've informed our logistics team so that they can identify what happened and will make sure someone from our customer service team reaches out to you.

Posted 3 years ago

“I ordered 3 times already and I love this bakery, I am always satisfied, the packaging was elegant and everything was excellent..”

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Posted 3 years ago

We love to hear this! So glad you like the packaging as we put a lot of thought and care into it. And of course, we're happy you like the fresh baked gifts as well! Thanks for sharing.

Posted 3 years ago

“The cookies were delicious and I wish I bought more.”

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Posted 3 years ago

Well, there's only one way to cure that problem! :) We're glad you enjoyed the cookies.

Posted 3 years ago

“Sent my son the Chanukah decorating kit. He loved it and his insta post of it was a big hit. Delivery was a day late so I am glad I ordered it for a day earlier than when we needed it. Nice gift.”

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Posted 3 years ago

We're so glad he enjoyed it! Thanks for sharing.

Posted 3 years ago

“Unfortunately my house arrived cracked! I understand how difficult it may be to ship these. Kindly, Kristen”

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Posted 3 years ago

Hi Kristen! I know our team has reached out via email and phone already but we wanted to apologize once again - we know how disappointing it must be to have a broken house, especially since it was for a special team event. We have gone ahead and refunded your for the broken kits but don't hesitate if there's anything else we can do.

Posted 3 years ago

“Gift for my Aunt she enjoyed the cookies and were delivered on time Easy to order on line.”

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Posted 3 years ago

Excellent! We hope your aunt enjoyed. Thanks for sharing.

Posted 3 years ago

“Amazing cookie and amazing delivery service.”

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Posted 4 years ago

Excellent, we're so happy to hear you love the cookies (and the delivery service!) Thanks for sharing.

Posted 4 years ago

“I have had celebratory gifts of cookies delivered to 2 friends over the past couple of weeks and both have raved about the chocolate chip cookies! Simple on-line ordering and on-time delivery. Perfect for special occasions and holidays - I'm sure I'll be ordering more! Thank you for the great service.”

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Posted 4 years ago

You are most welcome! It sounds like a win-win for both you and your recipients! Hopefully you'll get to be on the receiving end one day soon.

Posted 4 years ago

“great customer service (I hate to cancel an order due to the recipient no longer being home), very accommodating, and of course - THE COOKIE! I have received one before and loved them and was able to send one to someone else, who equally loved them.”

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Posted 4 years ago

THE COOKIE! That's all we need to hear :) We're glad you had a good experience with us.

Posted 4 years ago

“My order was accidentally delivered to another building by FedEx. The folks at Sweet Flour was great in ensuring it was taken care of right away. Great customer service! And the cookies are most delicious! The shortbread and cinnamon crispy cookies are our favorites. Highly recommend!”

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Posted 4 years ago

Those are some of the staff favourites too! Glad to hear that the delivery worked out and the cookies were enjoyed.

Posted 4 years ago

“My daughter loved the cookies!! She said they were some of the best cookies she ever had.”

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Posted 4 years ago

We LOVE hearing this! Glad to hear she enjoyed the cookies. Thanks so much for sharing!

Posted 4 years ago

“Thank you so much, my friend, loved her cake and it was delivered on her birthday which was perfect!!!:)”

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Posted 4 years ago

Excellent! We love being a part of happy birthdays!! We hope your friend had a great day.

Posted 4 years ago

Sweet Flour Bake Shop is rated 4.8 based on 523 reviews