Sweetpea's Floral Reviews

Name: Sweetpea's Floral
Address: 294 Roncesvalles Ave, Toronto
Rating: 4.73

4.7 Rating 288 Reviews

93 %

of reviewers recommend Sweetpea's Floral

4.7

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

$Read Sweetpea\'s Floral Reviews$

Visit Website

Phone:

4165373700

Location:

294 Roncesvalles Ave
Toronto
M6R 2M4

Write Your review

Tell us how Sweetpea's Floral made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sweetpea's Floral 5 star review on 30th January 2019

Debbie

Sweetpea's Floral 5 star review on 5th December 2018

Cheryl Bentley

Sweetpea's Floral 5 star review on 15th October 2018

Ravi Shankar Jayaraman

Sweetpea's Floral 5 star review on 11th October 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, the quality of flowers that Sweetpea's delivered was top notch. The arrangement was beautiful and the delivery was made without issue (the driver even returned later in the evening when they were unable to reach someone during the day, rather than leave the flowers outside). Nothing but great things to say about this shop!”

Helpful Report

Posted 7 years ago

“Excellent delivery and customer service and beautiful product”

Helpful Report

Posted 7 years ago

“My experience with Sweetpea's was nothing short of stellar which made our Valentine's day a huge success! Being in the design business, the arrangement hit the right notes of style and elegance. Sara was amazing to deal with, and saved my hide when I made an error in my order. I found my go-to florist in Toronto!”

Helpful Report

Posted 7 years ago

“Kathryn is just an absolute master of her craft. Never have I seen so much care taken in a floral arrangement! She has an incredible eye for composition and a keen attention to detail. I know that any time I order from her, the piece will be perfect. Thank you!”

Helpful Report

Posted 7 years ago

“I've had a troubled history with florists. I like to accompany my orders with little bits of romantic doggerel, and the bigger franchises have almost always messed it up-- printing poems without line breaks, printing incomplete fragments, once delivering a bouquet accompanied not by the poem itself, but by the instructions I sent to try and prevent them from messing up the poem! (Looking at you, Tidy's.) It was enough to make me seriously consider just ripping a bunch of flowers out of the neighbor's garden and doing the whole thing myself. Sweatpea's not only got the poem right, they *hand-wrote* the damn thing in careful, meticulous script. They even let me edit a line or two after I'd sent in my order. Not to mention the arrangement itself was gorgeous. These guys are getting all my future flower-related business. At this point, the only reason I'd go anywhere else would be if some disgruntled competitor burned Sweatpea's to the ground in a fit of pique.”

Helpful Report

Posted 7 years ago

“Bought flowers for Valentine's Day. They were delivered to my girlfriend's workplace mid-afternoon and looked beautiful! Would definitely use Sweetpea's again, I only wish there was a way to track the delivery more closely (but I understand why this would be very challenging given the volume of deliveries on Valentine's Day).”

Helpful Report

Posted 7 years ago

“My experience ordering flowers for a funeral - the unexpected loss of a very young and dear friend - was held so lovingly and tenderly by the staff. I never would have expected that level of genuine care and comfort from a business. Magically, they were able to find the specific flowers I requested to honour his heritage and the arrangement was more beautiful than I could have dreamed.”

Helpful Report

Posted 7 years ago

“great flowers!! but was very disappointed that the delivery guy did not use the buzzer / entry code to bring the flowers directly up to my apartment unit. instead it was sitting with the security guard for many many hours before i knew they were down stairs with the security guard. the communication between Sara the owner and the delivery person was very poor. i had given Sarah the buzzer / entry code to my apartment building. looks like i will be ordering flowers for my awesome Wife somewhere else in the future.”

Helpful Report

Posted 7 years ago

$Read Sweetpea\'s Floral Reviews$

Hello Braven, I am sorry there was a delay in getting the flowers from the security desk, to your unit. Like many florists in the city, we use a third party delivery service. We do our best to provide the information necessary for them to deliver the flowers, the same as we did in your case. For your order, leading up to the delivery, we double checked the delivery information on your order immediately after it came into our system. We got back to you within minutes each time you emailed and always in a helpful, courteous manner. We added your wife's name, and the buzzer code to the envelope, as requested. I personally drove your flowers from the shop, to our floral depot to ensure they met the cut-off deadline for deliveries for Monday the 13th. On the day of the delivery, you let us know that you would be stepping out for a short period, approximately two hours, and, again, within minutes of your email, we replied and let you know, that if you weren't home, our delivery driver would leave it with security, which seems to have been the case. We are not sure why the security desk would have waited so long to advise you the flowers had arrived, but that is outside our control. Overall, our service delivered the flowers mid-afternoon, on the day requested, with the arrangement made to your specifications, from long lasting flowers, all the while you were able to contact the shop and get responses almost immediately to any concerns, questions or changes you may have had. When you emailed two days later to let us know about the issue with the buzzer, again, we were quick to respond to emails, and tried our best to find answers for you, even after hours when our delivery service is closed for the night. Other than the small issue regarding the use of the buzzer code, we were always responsive, quick to offer help and answers, created a beautiful flower arrangement, with quality material that should last 5-7 days, when properly cared for. Our staff always put their best foot forward, even during the busiest of floral holidays, as we certainly tried to do here. With this review, you have received 10% off your next order, which we hope you will place with us, offering us a second chance to make an even better impression. Sincerely, Sara (owner)

Posted 7 years ago

“Sweetpea's were very helpful indeed, and the orchid and pot we chose online (with their aid, photo's and communication back and forth) was "gorgeous". The recipient told us so, and Sweetpea's provided a photo in advance, so we can verify this!”

Sweetpea's Floral 5 star review on 20th February 2017

Helpful Report

Posted 7 years ago

“I have been ordering from Sweet Peas ~4 times a year for 4 years now. Overall very happy with their service. In particular they are very responsive to any feed back you give them and seem to take a genuine interest in delivering the right product and keeping customers happy. Bottom line is they care! Highly recommend.”

Helpful Report

Posted 7 years ago

“Great service and beautiful arrangement,”

Helpful Report

Posted 7 years ago

“I sent roses to my fiancee on Valentines day. I ordered the day before and they arrived on time the afternoon of valentines day. She was very happy and impressed by the arrangement.”

Helpful Report

Posted 7 years ago

“Despite it being a busy holiday, you guys managed to get my order where it needed to be on time and was it ever beautiful! The hand written note makes all the difference. Thank you once again for making the act of giving flowers a flawless and effortless experience.”

Helpful Report

Posted 7 years ago

“I can't speak highly enough of this shop!! I ordered a traditional bouquet of one dozen red roses to be delivered to my sweetheart on Valentine's day this year. Not only did the flowers arrive at her door by 11:00 in the morning on what is arguably the busiest delivery day of the year, but the arrangement was absolutely gorgeous and the card included was exactly as I had requested!! To quote her reaction, she told me that I have "officially won Valentine's Day forever." Thank you so much to everyone involved in helping make this day truly special!!”

Helpful Report

Posted 7 years ago

“It was a pleasure ordering from Sweetpea's. Their customer service was very helpful and the delivery was on time. Importantly, the flowers were beautiful and made an impression. Good price point and reliable service, really couldn't have been easier.”

Helpful Report

Posted 7 years ago

“Stellar service. Especially since it was on the most busy day! (valentines)”

Helpful Report

Posted 7 years ago

“Sara is amazing! She made sure the flowers looked awesome and that they got there in time- even sent a photo before they got delivered. You guys really went over and beyond expectations. You helped me make my wife happy this Valentines day.”

Sweetpea's Floral 5 star review on 16th February 2017

Helpful Report

Posted 7 years ago

“Great. would use again”

Helpful Report

Posted 7 years ago

“excellent customer service and outstanding floral arrangements”

Helpful Report

Posted 7 years ago

“So happy we ordered flowers through Sweetpea's. They provided excellent customer service and beautiful flowers. It definitely felt more personal than using a generic flower delivery website. Can't wait to use them again!”

Helpful Report

Posted 7 years ago

Sweetpea's Floral is rated 4.7 based on 288 reviews