Sweetpea's Floral Reviews

Name: Sweetpea's Floral
Address: 294 Roncesvalles Ave, Toronto
Rating: 4.73

4.7 Rating 288 Reviews

93 %

of reviewers recommend Sweetpea's Floral

4.7

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

$Read Sweetpea\'s Floral Reviews$

Visit Website

Phone:

4165373700

Location:

294 Roncesvalles Ave
Toronto
M6R 2M4

Write Your review

Tell us how Sweetpea's Floral made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sweetpea's Floral 5 star review on 30th January 2019

Debbie

Sweetpea's Floral 5 star review on 5th December 2018

Cheryl Bentley

Sweetpea's Floral 5 star review on 15th October 2018

Ravi Shankar Jayaraman

Sweetpea's Floral 5 star review on 11th October 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering the flowers online was super easy and convenient; selection was colourful and designers choice and style! The followers the Sweatpea team looked stunning - the missus loved them! Perfect pre-birthday surprise.”

Sweetpea's Floral 5 star review on 10th February 2017

Helpful Report

Posted 7 years ago

“Great quality, beautiful arrangements, and quick delivery. Used Sweetpeas both personally and professionally.”

Helpful Report

Posted 7 years ago

“Sweetpea's went out of their way to make sure that I was a satisfied customer. Their flower arrangement was excellent, the communication prompt, and the delivery on time. Many thanks!”

Helpful Report

Posted 7 years ago

“I would have liked to see a photo of the arrangement before it was sent: this is offered, but only if they have time :-(. Secondly, I would appreciate notification of delivery so I would not have to follow up with the store directly, and then wait for a call back. There is technology out there to accomplish this. Finally, I think a basic vase should just be rolled into the price of the bouquet, and not be treated as an add-on. It feels like a nickel and dime experience.”

Helpful Report

Posted 7 years ago

$Read Sweetpea\'s Floral Reviews$

Hi Lisa, Thank you for your feedback. To address your concerns individually, we will start with the photo. Photos are a value added service, offered free of cost, and is noted "as time permits". Our first priority, at all times, is to ensure that all our orders are properly made and sent out for delivery, on time. The photos themselves are taken as they are being wrapped, and rarely sent before the arrangement is picked up by our delivery service. When photos are sent, they are not to intended as part of an approval process. We are the only shop in the city that currently offers this service. It is meant to be a "nice to have", but, as mentioned, creating quality arrangements is always where our focus needs to be when times are busy. The day your order was received, the team at the shop was here for several hours after close to finish all the orders for early morning pick-up, and photos were simply not possible. We do apologize, and appreciate your understanding. As for the delivery confirmation, we use a small, family owned business to carefully handle our precious cargo. Although they are working towards implementing a digitally based service, which allows us to receive confirmations, it is still in the beta testing stage and won't be rolled out until after the Valentine's Day rush. Once this happens, we will be able to offer faster confirmations for our customers, but, for now, we trust that this service, which we have used since opening our doors, will be sure to deliver your arrangement as promised. The only time we contact a customer is if an issue comes up where the recipient is unable to receive the arrangement, or information needs to be confirmed. All of this is clearly stated on our Delivery Information page. As far as the vase being including in the actual price, many of our customers have multiple vases already and would prefer not to add another to their collection. This is why our base price is listed as a bouquet (made without a vase) and the option of a vase is up to the customer. In addition to this, we offer two levels of vases, a standard glass vase, and a premium vase. Customers appreciate having the ability to chose between these options, based on their budget and the specific occasion. We have had previous arrangements listed, with the vase included, and for the most part, we have learned that customers like to be able to customize their options as much as possible, which is why we changed to have it as a separate item. Your arrangement was carefully made by one of our trained florists, customized to your specifications, using fresh, quality flowers, which is what we have built our reputation on. We trust the flowers arrived safely to your friend, were appreciated and lasted our expected 5-7 days. Hopefully, this email provides a greater perspective on how we operated and the hands-on service, we provide. With this in mind, we would request you reconsider your review and rating, as these are publicly posted and do effect our ability to compete against larger, warehouse style online florists. With our thanks, Sara (owner)

Posted 7 years ago

“Online ordering was fabulous. Loved how I was able to customize via notes to the designer. Beautiful arrangement was sent to my friend for her 30th birthday. Always my go to flower shop in Toronto.”

Helpful Report

Posted 7 years ago

“Am in Florida, would have enjoyed a picture of the arrangement.”

Helpful Report

Posted 7 years ago

“I order from overseas for my Mom all the time and always struggle to find something different to the non-original web order floral shops. It was such a welcome surprise to stumble across Sweetpeas! FINALLY, a boutique flower shop that offers choice and original design. Thank you!!! I was happy and my Mum was thrilled to receive such a beautiful unique bouquet of flowers. I'll will definitely be reordering from Sweet Peas again.”

Helpful Report

Posted 7 years ago

“always love your work and do not want to go anywhere else for flowers.”

Helpful Report

Posted 7 years ago

“We depend of Sweet Pea's whenever we have an occasion to send flowers to anyone in Toronto. Besides their dependable service, the persons who take my orders are able to answer questions, make suggestions, and smile (yes, I can hear their smile) as I hesitate or change my mind. The end result is a floral presentation that says what I can't say in person. Thanks for the opportunity to express my appreciation. Marilyn Mahan”

Helpful Report

Posted 7 years ago

“My friend had surgery for breast cancer last week the flowers were delivered on Friday and she sent me a picture several days later. I was very impressed with the arrangement and how fresh they still looked. I was very pleased.”

Helpful Report

Posted 7 years ago

“Placing the order was a breeze. They were able to accommodate my last minute delivery date change request without any issues. I highly recommend them.”

Helpful Report

Posted 7 years ago

“Ordering online was quick and easy, they had better prices for what I wanted than Amazon, and the ship to store opt was great as I live in the city and was able to save on the shipping cost. And a very nice store it is - also bought a very pretty posy whilst there.”

Helpful Report

Posted 7 years ago

“Great client-service, super friendly and courteous. I ordered 3 different arrangements and they were beautiful. I had a great experience in-store and will order from them again!”

Helpful Report

Posted 7 years ago

“Sweetpea created a beautiful arrangement , delivered it on time and made my friend's day! Thank you.”

Helpful Report

Posted 7 years ago

“I would so recommend this flower shop . You get to talk to someone who can help you make your arrangement that little more special. I was so pleased and my daughter just loved her plant. Thanks again for helping me choose and made it so pleasant to deal with. I will be back Patti Nasato”

Helpful Report

Posted 7 years ago

“Living in a different province from my Mother, I was at a loss as to where to order flowers when my Mother's florist closed. After searching the internet, I came across Sweetpeas. There photos looked impressive. I have ordered flowers from them for the past 3 years. The one time I didn't, my mother made a comment on how disappointed she was. Their service is excellent and their arrangements are always unique. I highly recommend them if you want beautiful one if a kind arrangements. My Mom, loves them.”

Helpful Report

Posted 7 years ago

“The floral designers prepared the most beautiful arrangements for our October wedding. Our event was small, and the flowers were critical to us. We relied totally on the knowledge, creativity and skill of Sweetpea's for the arrangements. We could not have been happier! They are outstanding and we highly recommend them. The best experts and artists ever!”

Helpful Report

Posted 7 years ago

“Sweetpea's floral arrangements are absolutely beautiful! They're not like typical boring arrangements that you can get everywhere either. They're modern and classic at the same time. Their flowers are fresh and they don't use so many of the typical "fillers" that most florists use and overcharge for. I will definitely be using them again in the future.”

Helpful Report

Posted 7 years ago

“great service - responded to email on question immediately - and the flowers where very well received by the recipient”

Helpful Report

Posted 7 years ago

“This is my second time ordering from Sweetpea's. Once again VERY happy with the service and results. Thanks Sweetpea's!”

Sweetpea's Floral 5 star review on 3rd January 2017

Helpful Report

Posted 7 years ago

Sweetpea's Floral is rated 4.7 based on 288 reviews