swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 6,477 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't really tell you how much I like them. I ordered them next-day-air (at a premium price) because I needed them quickly for a double traverse of the Grand Canyon, but it took Swiftwick several days to even ship them, so they did not arrive in time and I ran all 50 miles in my Balegas instead. The Balegas were great.”

Helpful Report

Posted 5 years ago

Jude, Thank you for expressing your concern. We do our best to ship all orders within two business days. You should expect your order to arrive within 2 business days after it has shipped. Thank you, -Swiftwick Team

Posted 5 years ago

“Not happy the large was too small for my 76 year old feet”

Helpful Report

Posted 5 years ago

Marlene, Thank you for taking the time to write us review! We are sorry to hear your socks were not what you expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. If you have any interest, feel free to contact us at info@swiftwick.com and we will be happy to take care of you. Thanks! -Swiftwick Team

Posted 5 years ago

“The finish and the inside seams and the toes are not flat and would cause problems on one of the socks definitely. If these were purchased in England I would have asked for a replacement.”

Helpful Report

Posted 5 years ago

Ralph, Thank you for expressing your concern! We are sorry to hear you experienced a defect on your sock. We do back our socks with a Best Sock You Will Ever Wear Guarantee. If you have any interest, feel free to contact us at info@swiftwick.com and we will be happy to take care of you. Thanks! -Swiftwick Team

Posted 5 years ago

“Used it for 2 days. The seam inside rubbed a blister on my stump so I had to go without my prosthesis for 2 days. Should made with out a seam so it could be used by amputees who are also diabetics. Have not tried it since.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! We hate to hear your socks have a defect. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 5 years ago

“Slow order processing.”

Helpful Report

Posted 5 years ago

We appreciate your concern! As a small company, we do our best to ship all orders within two business days. Please let us know if we can address and further concerns. Thank you, -Swiftwick Team

Posted 5 years ago

swiftwick.com is rated 4.8 based on 6,477 reviews