swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 6,477 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t like the socks. Can not wear them. I have large calves and the socks will not stretch enough to go over them. Will not be buying more.”

Helpful Report

Posted 3 years ago

Bill, Thank you for taking the time to leave us a review! We are so sorry you are not happy with the compression in our PERFORMANCE Twelves. Someone has reached out to you to see about exchanging these for a different style you might be interested in with less compression, or a different cuff height! We look forward to hearing back from you.

Posted 3 years ago

“Wish the soles had more pronounced thicker padding.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking the time to leave us a second review! We do appreciate your comments and take your suggestions into consideration. Someone has reached out to you regarding the socks and we look forward to hearing back from you.

Posted 3 years ago

“I've worn exclusively swiftwick socks to do ironman for past 15 years. I would have usually 10-15 pairs and they would last me 7 years before I'd get a hole. They were indestructible and were superior in fit and comfort for running and biking. Just ordered 9 pairs to replace and it's like a completely different sock. Cheaper material that balls up, already getting ware after a few times and slides in the show. So so so disappointed and it is a good sock but not the superior sock and reason I have been loyal so long. I'd be happy to speak live with a higher up that's been with the company 10+ years because customer service claiming no change in the socks and there clearly has been.”

Helpful Report

Posted 3 years ago

“Easy to order. Could use better description of the socks ie…how much compression”

Helpful Report

Posted 3 years ago

Sarah, That is a great idea to add the compression levels on the specific product! I will be happy to pass this along to our Website Design Team. Feel free to live chat us or call during business hours, or you can always send an email to info@swiftwick.com and we will be happy to answer any questions you might have! The Swiftwick Team

Posted 3 years ago

“Over priced and over exaggerated for performance.”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear you are not happy with your socks! As part of our Best Sock Guarantee, someone will be reaching out to you shortly to make this right. The Swiftwick Team

Posted 3 years ago

“This is eleven”

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Posted 3 years ago

“The socks seem to be well made and would last a long time if sized correctly. I purchased large size to fit my size 12 shoe size but I would estimate the socks closer to size 8 max. Extremely tight and barely cover heel. Elastic can't last long being stretched to the limit.”

Helpful Report

Posted 3 years ago

Hi William, I am sorry to hear you are not happy with the sizing of your socks! Someone will be reaching out with you shortly to make sure you are in a correctly fitting pair of socks. We are very sorry for the inconvenience this has caused. -The Swiftwick Team

Posted 3 years ago

“I absolutely love the look and feel of these socks, however I have purchased multiple pairs in the last year and they don't seem to last like a $19 pair of socks should. Out of the 7 pair I have, 3 are showing signs of splitting at the seem mid ankle inside. Holes have started after only 3-4 uses. No matter how good they look or feel it doesn't make sense to spend that kind of money if they won't last.”

Helpful Report

Posted 3 years ago

Hi Jeff, I am so sorry that you are already noticing wear on your socks this should not be happening. As part of our Best Sock Guarantee we want to make this right for you! If someone hasn't already a team member will be reaching out to assist you with this matter. Thank you so much for your feedback we greatly appreciate it. The Swiftwick Team

Posted 3 years ago

“NOT AS THICK AS I LIKE WILL SEE HOW THE WORK”

Helpful Report

Posted 3 years ago

Hi David, I am sorry to hear that you are not pleased with the thickness of your socks! We do have a variety thickness levels for every activity type. Someone will be reaching out with you shortly about getting you in the perfect pair of socks with your desired thickness level. -The Swiftwick Team

Posted 3 years ago

“My son was recommended Swiftwick by his running coach and he loved them but unfortunately after only wearing then twice he developed a whole in the toe....and i checked his toenails were clipped already. So unfortunately that was rather frustrating.”

Helpful Report

Posted 3 years ago

Hi Andrea, I am so sorry to hear your son's socks did not hold up as they should! Someone will be reaching out with you shortly to get those replaced for you. The Swiftwick Team

Posted 3 years ago

“Prefer the 2” collar, anything less causes scrapes on my ankles”

Helpful Report

Posted 3 years ago

Hi James, I am sorry to hear you were not happy with your sock's cuff height! Someone will be reaching out with you shortly to get those current socks exchanged for a pair with our 2 inch cuff height.

Posted 3 years ago

“I like the design and color, but the socks could be a little longer and thicker. I found the material not dense enough. The sock is a little too thin.”

Helpful Report

Posted 3 years ago

Hi, I am sorry to hear you were not happy with the fit of your current socks! Someone will be reaching out with you shortly to see about exchanging your current socks with one of thicker socks, or one with a taller cuff height. The Swiftwick Team

Posted 3 years ago

“I struggle to get them over my heal. I wear a medical support hose and this is much worse than those. Too thin for me as well”

Helpful Report

Posted 3 years ago

Hi Julie, we are so sorry to hear you are not pleased with the fit of your socks! Someone will be reaching out with you shortly to see about exchanging for a thicker sock that might provide you with better comfort.

Posted 3 years ago

“Decent socks but very expensive. I would have preferred more cushion on the bottoms of the sock.”

Helpful Report

Posted 3 years ago

We are so sorry to hear you were not pleased with the cushion level! Someone will be reaching out shortly to send you a pair of our socks with our maximum level of cushion to try.

Posted 3 years ago

“A little disappointed. For a running sock, I thought they’d have more compression for support. I ordered a small and still a little big(I wear a 6 1/2 shoe). On the upside, they are soft and seem to wick well. While I won’t wear these for running, I’ll put them in my every day wear.”

Helpful Report

Posted 3 years ago

Hi Lynne, We are sorry to hear you are not completely satisfied with your purchase! Our ASPIRES feature a standard level of firm compression of 20-30 mmHg (millimetre of mercury). However, someone will be reaching out with you shortly to make this right.

Posted 3 years ago

“I went by the sizing chart provided and the socks are very, very tight. Wondering if I should has ordered the next size up but have not heard back after two times trying to correspond.”

Helpful Report

Posted 3 years ago

Hi Alan, I am sorry to hear that your socks were too tight and that no one was available to answer your calls at the time! I have just reached out regarding Someone has since reached out to you to get you in the best fitting pair of socks, as they should definitely feel comfortable.

Posted 3 years ago

“These socks are quite nice. The size large are compressive on my skinnier size 10 ankles and feet, so may not be great for thick ankles or feet. My one complaint is that I wish these socks were a bit longer maybe a 5 inch cuff. I find the height to be a little shorter than what I wanted for road biking, but I do enjoy how they fit and function otherwise.”

Helpful Report

Posted 3 years ago

Hi Seth, The ASPIRES that you previously ordered are our most compressive socks, as many people prefer this tighter feel for running, cycling, etc. We do offer 3 different levels of compression among our different styles of socks. However, if you are enjoying the ASPIRES and just wish for a taller cuff height, our ASPIRE Sevens are very popular. Someone will be reaching out with you to send you a pair of the taller cuff height on us to try out!

Posted 3 years ago

“I like the socks but They shrink in the wash. Same problem I have with the cotton ones. I wish I would’ve ordered the XLs.”

Helpful Report

Posted 3 years ago

Hi, Unfortunately, if our recommended wash and care instructions (Machine Wash Cold. Tumble Dry Low. No Bleach or Iron) are not followed, they could end up shrinking. However, someone has just reached out with you to exchange your Large socks for XLs.

Posted 3 years ago

“After a few wearing the socks appear well made. They fit well and are nice looking. Though I skipped the big sock companies for a small business to find good socks to wear in the Arizona summer heat. They are not any cooler than a few other brands I had tried previously. All in all nice socks that will wear nicely in cooler weather.”

Helpful Report

Posted 3 years ago

Hi Gary, We are so sorry to hear you are not happy with your socks! Someone has recently reached out in hopes to find you the best pair of socks for your Arizona heat!

Posted 3 years ago

“Kinda bummed that I get really hot spots from these socks. They're okay on shorter runs so I'll just use them for that.”

Helpful Report

Posted 3 years ago

Paula, We are so sorry to hear that your socks are causing you issues! Someone will be reaching out to you shortly to figure out the best socks for your lifestyle. The Swiftwick Team

Posted 3 years ago

swiftwick.com is rated 4.8 based on 6,477 reviews