swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 6,477 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 out of 4 items in my order were accurate.”

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Posted 4 years ago

Thank you for writing a review! We are sorry to hear your order did not arrive correctly. Contact us via info@swiftwick.com and we will be happy to take care of you! Thanks, -Swiftwick Team

Posted 4 years ago

“Bunch on sides by toes”

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Posted 4 years ago

Rob, Thank you for your feedback! We hate to hear your socks did not perform as they should. We back our socks with a Best Sock You Will Ever Wear Guarantee. Contact us via info@swiftwick.com and we will be happy to take care of you! Thank you, -Swiftwick Team socks did not fit as expected

Posted 4 years ago

“I love how the socks fit, material etc and they're really cool. I got the tire tracked ones(knobbies). These socks got too warm even on short rides and gave me. Hot spot. I've never had a hot spot and I'm a distance rider. I tried them multiple times and they got warm. Maybe better during warmer climates we shall see.”

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Posted 4 years ago

“Fast processing. But they have changed there socks.”

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Posted 4 years ago

“Great socks but no customer service telephone number. Wanted to change an order but it shipped between the time I put in the request and the email was responded to. If you are selling socks at premium prices, you should have premium service to go along with them. A customer service telephone number is usually customary in the industry.”

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Posted 4 years ago

Blas, Thank you for reaching out! We apologize for any confusion. Our Customer Service phone number is listed below. 615-370-8611 Thank you, -Swiftwick Team

Posted 4 years ago

“Good company, but last sock order fell short”

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Posted 4 years ago

Ken, Thank you for your feedback! We hate to hear your sock wore out prematurely. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“The material around the ankle isn’t the same as my other swiftwicks. I think I figured out why they were on clearance.”

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Posted 4 years ago

Soren, Thank you for your feedback! We hate to hear your socks were not what you expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Extremely overpriced by my standards”

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Posted 4 years ago

Tom, Thank you for your feedback! All Swiftwick socks are made in the USA and are crafted with Contoured Compression® Fit and Fiber First™ Moisture Wicking. Every sock is backed by our “Best sock you will ever wear” Guarantee. Thank you,

Posted 4 years ago

“I accidentally ordered a size too big (M). I'm not sure how I did that, as the 2nd pair of socks I ordered at the same time were correct (S). Unfortunately, this mistake undoes the purpose of purchasing the socks: to have socks that won't pull down when hiking and running. The mistake is on me, not Swiftwick, but I wish I had purchased the right-fitting socks.”

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Posted 4 years ago

“Pretty good trying to get use to it the inside of sock is real ruff it's causing sores ? Any suggestions?”

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Posted 4 years ago

Richard, Thank you for writing a review! We are sorry to hear your socks are not performing well. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“GREAT stump sock, however 3 stars because they are crazy overpriced. Very opportunistic of Swiftwick to charge this price to amputees which in many cases do not have this kind of money for a liner sock.”

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Posted 4 years ago

“Sent me wrong size”

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Posted 4 years ago

Michael, Thank you for your feedback! We hate to hear you received the wrong size. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thanks, -Swiftwick Team

Posted 4 years ago

“I do love Swickwick socks! My latest purchase is not as I expected. I can feel the ridges in the bottom of the sock and I thought there was supposed to be extra padding there.”

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Posted 4 years ago

Cynthia, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“I enjoyed my previous socks but find these not what I liked.”

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Posted 4 years ago

Nancy, Thank you for your feedback! We hate to hear your socks were not what you expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Ordered these but order was cancelled due to glitch in your system. Was really hoping to get the red ones. Thanks April Woo”

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Posted 4 years ago

April, Thank you for your feedback! We apologize for this unique case. Feel free to contact us through info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Disappointed in sizing. My husband's shoe size is 11 D and the XL in this sock is like a M on his foot. I am a size 9N (ladies), so will wear instead of returning, even tho I'm not as crazy about them as another pair of Swiftwicks I own.”

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Posted 4 years ago

“Been wearing these socks for about 8 years. Gone through about 12 pair. Love them. These new ones are not near as thick as the old ones. They don't have that thick wool feel. not sure what has changed. Only good thing about them over the others is they stretch better and go on my feet easier. I do wish they were like the old ones though.”

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Posted 4 years ago

“I would have liked them to be a little thicker”

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Posted 4 years ago

“Socks don’t fit right. Hit ankle bone and hurt.... not for me”

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Posted 4 years ago

“I like the socks, but... to be honest, I've had 2 pairs of socks that have split a seam at the toe box. Swiftwick replaced each pair, no questions asked, which was great, but it was nonetheless disappointing to see this level of product quality for such a premium product.”

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Posted 5 years ago

swiftwick.com is rated 4.8 based on 6,477 reviews