swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 6,476 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These socks I ordered are described as crew sock. They have a nice fit around my toes but seem small for being 13-15 size. They feel stretched out. Plus the more disappointing thing is they are thin like dress socks and do nothing for comfort. I will definitely be looking for a new brand for the price I paid. Maybe you need to spend $24 per sock to get something worth wearing.”

Helpful Report

Posted 2 weeks ago

Hey Rafael! Thanks for your feedback here. We really do appreciate it so we can make the best product possible. Please keep an eye on your email for some further help from us. Have a wonderful day!

Posted 2 weeks ago

“Very nice fit, compression and quality, a little too much nylon for me - which makes them hotter and less breSthsbltgsn done others and more odor prone.”

Helpful Report

Posted 1 month ago

Hey there! Thanks so much for the feedback. We appreciate it! We will be reaching out to you via email with some next steps! Please be on the lookout for it; have a wonderful day!

Posted 1 month ago

“Got porch pirate invasion”

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Posted 1 month ago

Hey Kurt! Apologies that this happened to you! I think what may have happened is that USPS had your package lost for a few days. Looks like they will arrive today! Regardless, be on the lookout for an email from us with some more info on this. Thanks!

Posted 1 month ago

“I have not received my socks”

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Posted 2 months ago

“I was first of all very pleased that you were so kind to resend my order without even having to send back the wrong color I received! Well, I got the second pair in the mail but couldn’t believe it was once again a wrong color! Instead of pewter that I ordered, I received Boysenberry this time!! To me, it is an even less desirable color than the fushia (which I went ahead and gave it to my granddaughter in her Christmas stocking until the right color came. She said it wasn’t really a bad color but definitely not a neutral color!) So I don’t know why this happened again. If they are out of the color I ordered, I would have thought they would tell me and explain why they sent a different color. I tried to send a picture of the packing list with the package of socks but it won’t let me attach a picture. I don’t want to be a complaining person. I just thought you would want to know…again… Sincerely, Debbie Sweet”

Helpful Report

Posted 3 months ago

“Good socks but the shipping took WAY too long (10 days). The Christmas themed socks didn’t arrive in time Christmas. I ended up having to mail them and canceled out the free shipping incentive.”

Helpful Report

Posted 3 months ago

Thank you for shopping with us! We're sorry to hear that these socks didn't arrive in time for Christmas, and we will contact you directly to help!

Posted 3 months ago

“The quality has declined. They're just okay now. I won't be ordering again.”

Helpful Report

Posted 4 months ago

Thank you for shopping with us! We're sorry to hear that these socks feel different than your older pairs, and we will contact you directly to help!

Posted 4 months ago

“I like ordering from Swiftwick. It's easy and haven't had any issues.”

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Posted 4 months ago

Thanks for the kind words and feedback!

Posted 4 months ago

“Site and customer service always top tier.”

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Posted 4 months ago

We really appreciate the kind words and feedback!

Posted 4 months ago

“Something is different. I've been buying swiftwick socks since the beginning, probably around 2010. I know originally it was the performance sock, I don't think the aspire line existed yet. But ever since I've been buying Performance or Aspire socks, they were the perfect texture and breathability. They're still wicking and breathable, but too stretchy now. Stretchy like nylons. It feels weird and they move around inside my running shoes. Its like there's too much stretch now. The last two orders have been that way with the aspire socks. I complained about it last time, and swiftwick wanted me to send a picture comparison showing what was wrong with the new socks. People... It's a performance and feel issue, not a visible cosmetic quality. ???”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're sorry to hear that the new Aspire and Performance styles feel different than your older pairs, and we will contact you directly to help!

Posted 5 months ago

“I ordered 3 pair of socks and one of them was a child's pair, I haven't has a chance to notify you yet. Jayne Harbour, Chattanooga, TN”

Helpful Report

Posted 5 months ago

Thank you for shopping with us! We're sorry to hear that you received smaller socks, and we will contact you directly to help!

Posted 5 months ago

“I would love to say that I loved my no-show socks but they have not arrived. They show they were in Nashville and that is where they still are. Could it be the Hurricane?? I don't know but I would love to hear from you to help me understand. Thx”

Helpful Report

Posted 6 months ago

Thank you for shopping with us! We're sorry to hear that you never received your socks, and we will contact you directly to help!

Posted 6 months ago

“They are a nice sock but not the best. For the money BALEGA is a better sock”

Helpful Report

Posted 6 months ago

Thank you for shopping with us! We appreciate the feedback, and we'll reach out soon to help.

Posted 6 months ago

“Wondering if the material in these socks have changed? I've been wearing them for years and appear to be different.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us! We're sorry to hear that these socks feel different from your older pairs, and we will reach out soon to help!

Posted 6 months ago

“Checked cobalt blue but the black ones were ordered at first. Don't know why the color was changed but it was easy to fix before shipping.”

Helpful Report

Posted 6 months ago

We are so sorry that you had issues with your order, but we appreciate the feedback! Please contact us if we can help with anything else.

Posted 6 months ago

“Feel like they aren’t anything special. Feel smartwool is a better feel.”

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Posted 7 months ago

Thank you for the feedback! We're sorry to hear that these socks didn't work for you. We will reach out soon to help!

Posted 6 months ago

“The socks are fine but paid extra for two day shipping and it arrived late. Disappointing.”

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Posted 7 months ago

Hey there! I'm so sorry that your order arrived late. We'll contact you directly to help!

Posted 7 months ago

“Not sure why but the blue pair has a better fit and compression compared to the grey pairs. They are also thicker and seem to be better made”

Helpful Report

Posted 7 months ago

Thank you for the feedback. We're very sorry to hear that your grey socks are not fitting as well as the blue ones, and we will contact you directly to help!

Posted 7 months ago

“Love the socks. Very comfortable and good quality. The right foot right under toe area on all pairs seems to bunch up and is a bit uncomfortable.”

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Posted 7 months ago

Hey there! Thank you for shopping with us. I apologize that the socks are bunching up under the toe area, and we will contact you soon to help!

Posted 7 months ago

“I gave them as a gift, so I can’t write review. Bought them because of the perceived quality.”

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Posted 7 months ago

Hey Victoria! Thank you so much for shopping with us. We think that socks are the best gift, and we hope that your giftee loves the new socks!

Posted 7 months ago

swiftwick.com is rated 4.8 based on 6,476 reviews