Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,612 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,612 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping and accurate prices but I didn’t like the cut of the rash vest as it was very figure-hugging. It would be good to have something a little looser in cut.”

Helpful Report

Posted 3 years ago

Thank you for your valuable feedback! We'll pass this on to our buying team :) xx

Posted 3 years ago

“Quick delivery but their returns process is quite annoying. I have to go and get something printed out, to then fill in and scan and send back to them.”

Helpful Report

Posted 3 years ago

Hi there, we're so sorry that the returns process was a bit of a hassle and we will take this valuable feedback on board! In future, you can find the appropriate returns form on the back of your original invoice :) The one online is just in case you lose it xx

Posted 3 years ago

“I haven’t received my order so I can’t rate your swimwear”

Helpful Report

Posted 3 years ago

Hi Rebecca, oh no!! I've just looked up your order no. and it says your parcel has been delivered. If you can contact our Customer Happiness Team on 03 8574 0222 we can look into this for you :) xx

Posted 3 years ago

“The swimwear I purchased one pair fits but not well, the second pair did not fit & I returned it but no correspondence in reference to this item returning, so not the best experience”

Helpful Report

Posted 3 years ago

Hi Kim, we're sorry for this inconvenience. Unfortunately Australia Post is currently experiencing significant delays and we may not receive returns for 3+ weeks :( We're doing our best to process returns as quickly as possible though once received (within 3-5 business days) so we'll be in contact as soon as possible! Thank you for your valuable feedback xx

Posted 3 years ago

“I ordered a size too big, so have sent them back. Will review when I get them back.”

Helpful Report

Posted 3 years ago

Oh no! We hope the returns process is as easy and efficient as possible for you, and you receive your new swimwear in no time :) xx

Posted 3 years ago

“Not a good fit unfortunately. My breast forms are difficult to insert, and when in place are low down on the chest. Not a good look!”

Helpful Report

Posted 3 years ago

Hi Prue, we're so sorry that this product didn't quite work for you :( Although, we do offer free and easy returns and exchanges, so we'd be more than happy to rectify this for you. We also would be more than happy to chat about some better options for you - feel free to give our Customer Service Team a call on 03 8574 0222 or email us at enquiries@swimweargalore.com.au :) xx

Posted 3 years ago

“Bathers fit but bad design, very hard to get off and on because of back straps”

Helpful Report

Posted 3 years ago

Hi Rosa, we're so sorry the design wasn't quite right for you! :( Although, we do offer free returns & exchanges if you are not 100% happy with your order and would be more than happy to rectify this for you :) xx

Posted 3 years ago

“I love swimwear galore but buying online at the moment is a disaster! My purchase was supposed to arrive on the 22nd of September but I still haven’t received it. Not swimwear galore’s fault by any stretch of the imagination but they might want to look at a courier rather than AusPost at the moment. My kids are still without hats!”

Helpful Report

Posted 3 years ago

Thanks for the review Deb! :) And we're so sorry your parcel still hasn't reached you yet with Aus Post delays. We will certainly pass on this feedback to our team and hope that your parcel arrives sometime this week so that your kids can finally have their hats! xx

Posted 3 years ago

“Returning items is far to slow. I like to return item before ordering another”

Helpful Report

Posted 3 years ago

Thanks for the feedback Julie! We'll pass this on to our team! :) Unfortunately with Aus post experiencing significant delays at the moment, it can take some time for us to receive your return. However, we always try to process it as quickly as possible once received, so we're sorry for any inconvenience! x

Posted 3 years ago

“didn’t fit, so returning them sizing was no way a 16g”

Helpful Report

Posted 3 years ago

Hi Sue, we're so sorry these items weren't the right fit for you! Unfortunately, sometimes our brands can differ slightly with their sizing which is why we always recommend taking a look at the individual sizing charts. However, we really would love to help you find your perfect fit so please feel free to contact our Customer Happiness Team at 03 8574 0222 or email us at enquiries@swimweargalore.com.au Thanks so much for your feedback! :)

Posted 3 years ago

“Delivery was fast”

Helpful Report

Posted 3 years ago

Thanks Rebecca! We're so glad our shipping was so fast and easy :)

Posted 3 years ago

“Was a a lot smaller than recommended sizes!! Not happy.”

Helpful Report

Posted 3 years ago

Hi Candice, we're sorry the fit wasn't quite right! :( We do, however, offer free and easy returns/exchanges within 60 days from date of purchase, so we'd be more than happy to rectify this for you. Thanks so much!

Posted 3 years ago

“On the website uk and Aus sizes are the same, but not in reality. The Aus size is one size more than the UK written on the Swimsuit. So too big. It should be corrected so as not to induce mistakes.”

Helpful Report

Posted 3 years ago

Hi there! Sorry your swimsuit was not the correct size. We do offer 60 days easy returns and exchanges, so we are more than to happy to change for the right size. Unfortunately, our brands do differ in their sizing sometimes, so we always recommend checking their individual sizing guide as well! :)

Posted 3 years ago

“We are Australian, we , some have large belly's, 2xl wrap around deck gown, way 2 small, 3xl zip up deck gown, only just, I am 183 tall, 106 kg, 102 waiste, 2xl shirt, made for small Asians only.”

Helpful Report

Posted 3 years ago

Swimwear Galore is rated 4.8 based on 4,612 reviews