Swimwear Galore Reviews

Name: Swimwear Galore
Address: 6 Kingston Town Close, ,, 6 Kingston Town Close, ,, Oakleigh
Rating: 4.79

4.8 Rating 4,612 Reviews

95 %

of reviewers recommend Swimwear Galore

4.8

Based on 4,612 reviews

Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

8574 0222

Email:

enquiries@swimweargalore.com.au

Location:

6 Kingston Town Close, ,,
6 Kingston Town Close, ,
Oakleigh
3166

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One item fitted and the other didn’t, return process was super easy! I like that the sizing charts are different for each brand.”

Helpful Report

Posted 3 years ago

Thank you so much for the valuable and amazing feedback xx

Posted 3 years ago

“The service I received was great. Ordered incorrect size and they replaced it with correct size in quick time.”

Helpful Report

Posted 3 years ago

Thank you for the great feedback Christine! We hope you love your new swimwear xx

Posted 3 years ago

“Good customer service but not very comfortable swimwear for DD bust”

Helpful Report

Posted 3 years ago

Oh no - we're so sorry to hear that! If you'd like us to help you find something more suitable for you and a DD bust size, please feel free to reach out to our Customer Happiness Team on enquiries@swimweargalore.com.au or 03 8574 0222, or alternatively book a stylist to assist with finding your perfect swimwear fit here: https://www.swimweargalore.com.au/book-a-stylist xx

Posted 3 years ago

“Very happy with the quick service”

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Posted 3 years ago

Thanks so much Sandra xx

Posted 3 years ago

“I like the communication style. The goods do not fit me and I cannot use them. I have bought another size but they have been slow to arrive.”

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Posted 3 years ago

Thanks for the great feedback Nick! We're sorry to hear that your items weren't the right fit and that your replacements have taken a little while to arrive :( Unfortunately, Australia Post is still experiencing some significant delays, but we always ensure that we process and dispatch our exchanges within 3-5 business days. We are so sorry, however, for the inconvenience!

Posted 3 years ago

“Delivery and quality good, size a bit larger than I thought”

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Posted 3 years ago

Thanks for the great feedback Michelle :)

Posted 3 years ago

“Quick delivery and great return policy. The swimwear was good quality and great colour but just too difficult to put on over my head. It was fine once I had it on but it took a good 15 mins to get it on. A side zip would make this a lot easier.”

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Posted 3 years ago

Thanks so much for your valuable feedback Ann! We're sorry to hear about your struggle with the swimsuit and will be sure to pass this feedback on xx

Posted 3 years ago

“Swimwear Galore are fantastic, nothing was too much trouble.”

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Posted 3 years ago

Thanks for the amazing feedback Felicity :) xx

Posted 3 years ago

“Very pleasant and helpful Geelong staff; fantastically prompt arrival of goods - unfortunately did not fit so needed to return; return system very satisfactory; however I have not received my refund yet.”

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Posted 3 years ago

Hi Helen, thank you so much for your amazing feedback! We're sorry to hear that you had to return an item but are glad to hear that the process was still easy and efficient xx In regards to your refund, once your return is received it will be processed within 3-5 business days. Please allow an extra 1-3 business days for funds to appear in your account. Thanks again :)

Posted 3 years ago

“Good quality swimwear but I found the tankini top too hard to put on . It needs a side zip. Return policy makes it worth trying a few.”

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Posted 3 years ago

Thanks for your valuable feedback Ann! We'll be sure to pass this on to our team xx

Posted 3 years ago

“Very good customer service. A strap was missing from the package and they sent replacement by express post without delay. Very nice to deal with over the phone too.”

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Posted 3 years ago

Thanks for the great feedback! We're so sorry about that missing strap, but we're glad to hear that it got to you as quick as possible xx

Posted 3 years ago

“Great service. A little slow between making order and having it sent out, but once done it arrived quickly. They use DHL for Trans Tasman so good delivery time.”

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Posted 3 years ago

Thanks Wendy for your great feedback! We're so sorry about the delay in having your order sent. Unfortunately at the time you placed your order, due to the impact of Covid-19, our dispatch times were slightly delayed. Although we are now back to our normal 1-3 business days to process and dispatch all orders, making it easier the next time you order :) xx We thank you for your understanding and continued support! x

Posted 3 years ago

“Service was great but still found the change of material not great in my swim suited to buy size up then had to a just other parts of bathing suit to fit properly.hope they go back to other material I bought a zogg bathing suit.”

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Posted 3 years ago

Thank you for your valuable feedback Lutske. We will be sure to pass this on to our team :) x

Posted 3 years ago

“Only place I go or buy from as designed for all body types”

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Posted 3 years ago

Thanks so much Deidre xx

Posted 3 years ago

“They have a fantastic range of bathers and postage was fast. I like the fact that I have the option of returning bathers to the shop nearest me if they are not suitable. I did make the mistake, however, of ordering just a tank top when I assumed a tankini would be in a set with the bottoms as well. While this might be obvious to people who buy bathers often, I don’t. I would have liked this to be made clearer on the page and for the matching bottoms to be clearly suggested as an additional purchase.”

Helpful Report

Posted 3 years ago

Hi Anna - thanks so much for your valuable feedback. We're so sorry to hear about your confusion with our tankini tops. We try to make it as clear as possible by naming all of our tankini tops as "separates" in their title. Next time, if you scroll down below the product, you can also find a "Shop the Look" function where you can take a look at matching items (including bottoms).

Posted 3 years ago

“Easy to use the website and returns process, no issues at all.”

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Posted 3 years ago

Thanks so much Gina :) x

Posted 3 years ago

“Great range, fast delivery and really appreciated that delivery is free over a certain amount! The only problem I had was the website letting me add items to the cart and then coming up with an error message that there was not enough stock. This happened with 4 separate products and yet they were still showing as available.”

Helpful Report

Posted 3 years ago

Oh no! We are so sorry to hear about the issue with products not showing as in stock at checkout. Could you please forward on these products to enquiries@swimweargalore.com.au for us to fix :( We are so sorry for the inconveneice but hope you love your new swimwear xx

Posted 3 years ago

“Loved the design of the swim dress. It supported me where it should. Delivery was quick as well as a return & refund on a bottom which did not suit.”

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Posted 3 years ago

Thanks so much for the great feedback Tina! We're sorry to hear that the bottom wasn't quite right but hope that our returns process was easy and efficient to use xx

Posted 3 years ago

“Hat is great - nice wide brim. However no protective packaging so hat was received a little mishapen”

Helpful Report

Posted 3 years ago

Oh no! We're so sorry to hear that the hat was a little miss-shaped. If this has affected the quality of the product please contact us on 03 8574 0222 or email enquiries@swimweargalore.com.au so that we can rectify this All of our hats are usually shipped with an insert that helps to keep the hat in shape, but unfortunately, sometimes it may be forgotten. We're so sorry for the inconvenience but are glad to hear that you still love your new hat xx

Posted 3 years ago

“Loved the bathers and delivery was very quick. The bathers themselves fitted perfectly but, unfortunately while I thought I'd bought a DD or more cup size, they weren't big enough for me.”

Helpful Report

Posted 3 years ago

Hey Cyndy, thanks for the valuable feedback! We're so sorry to hear that the cup size wasn't quite right and will be sure to take this to our Buying Team. Although we do offer free returns and excahnges if you're not 100% happy with your purchase. You can read more here: https://www.swimweargalore.com.au/returns xx

Posted 3 years ago

Swimwear Galore is rated 4.8 based on 4,612 reviews