“shortly after taking out my policy my car window was broken by a council worker whilst strimming the verge .i got in touch with swinton who arranged everything quickly and efficiently ,ihad to pay first £50 but no loss to my no claims which i have to say was very impressive,excellent service (which is more than i can say for the council who refused to take responsibility.”
“very happy with gocompare,saved me about £300 ,by switching from local branch of swintons to swintons on your site for the same cover same van with the same company. many thanks.”
“I was involve in a rear end conlision but not my fault however swinton were very good and notified my car insurance accordingly. I will stay with them for another year providing my premium does not increase due to this accident.”
“asked them to change the date payment was taken , was told no problem.
then they tried to take it on the date they original set , a week before i got paid, so they added £30 to it and tried again 7 days later. by then i also had £15 charge from the bank as they was no money in the account”
“I was passed onto a company CCL who left much to be desired. I had to chase for anything to be done. Very unsatisfactory and I made a complaint about their lack of response”
“I found Swinton very friendly, knowledgeable and easy to deal with, and when my insurance is due for renewal if the price is right I shall look no further, and stay with them.”
“Very pleased with Swinton.
the quotation and accurate details of the overall service included in the insurance.
such I will be staying with this Provider again this year as it is offers exactly what I was looking for.
My previous insurer was always uping the cost dramatically every year, when it was cheaper for me to get a new online quote instead of taking the automatic renewal price which they could not explain to me why this was.”
“Expensive policy then wanted copy of my licence and v5 after I took out the policy and was abroad so sending threat emails about cancelling even tho I had a family member replying to the letters explaining I'm away in Kenya will not be using once policy ends will not recommend to anyone”
Hi
Thank you for your feedback.
Sorry to hear that you're unhappy with the service you have received. We are able to look into this matter for you, should you contact us at social.media@swinton.co.uk
Thanks
Mike
Hi,
I am sorry to hear of the difficulties that you have encountered regarding the service that you have received. If you could please provide further details by emailing social.media@swinton.co.uk, I would be happy to investigate the matter for you and provide you with my findings..
Regards
Pete
