“Very.very happy with both ,even though I ended up with a hidden charge from swinton. No one seen it coming but swinton sorted it out .id agree u and swinton have behaved in a good and trust worthy.”
Hi,
I am sorry to hear of the difficulties that you have encountered regarding your policy. If you could please provide further details by emailing socul.media@hotmail.co.uk, I would be happy to investigate the matter for you.
Regards
Pete
“I had spoken to a few different staff who were handling the whole process to acquire insurance cover with swinton. I found them very helpful with professional assistance. Clearly explained on all matters. Manyn thanks c wong”
Hi Georgina,
I am sorry to hear that you are unhappy with the service that you have been provided. If you could please email details pf your complaint to social.media@swinton.co.uk, I would be happy to investigate the matter for you.
Regards
Pete
“Swinton cancelled the policy unilaterally and did not inform me by email despite email initial confirmation. ,They then charged me half the insurance for one year for one month that the car was insured. Avoid”
Hi Laurence,
I'm sorry to hear this and would like to assure you that Swinton does not intentionally contact customers without their consent. If you could please email your details to social.media@swinton.co.uk and we will arrange to have these emails stopped.
Regards
Pete
Hi,
I’m sorry to hear that you are unhappy with the service that has been provided. if you could please email your details to social.media@swinton.co.uk, we would be happy to look into the matter.
Regards
Pete
“Tried to cancel policy as we moved to a new house using my husbands insurance company.
Customer service tried to say we would owe them money due to cancelation of the policy.
Wont use Swinton ever again”
“Paid for a policy which cost me about £60. Had the policy for approx 2 months as sold bike. I expected to get at least £40 back or more. I ended up having to pay £15. So my £60 yearly policy cost me £75 for 2 months.!”
