“Have changed addresses and cars a couple of times since starting my policy and they have charged me an extra 30 to 60 pounds every time , will not be renewing my insurance with them come September.”
“Terrible car insurer, the company cancelled my policy without any notice not even a letter through the post which resulted in my car being taken by the police because I had no insurance! Yet swinton continued taking payments from my account.
I wouldn't insure anything with them again!”
Hi, can you please send your address details to social.media@swinton.co.uk with your full name and date of birth and i will locate your policy and help with this
“Having tried to make a claim on my home / building insurance, Swindon told me that my dangerous chimney was not covered by my policy to be removed. They were quite happy to take my money year after year, so I will be very keen to give them a miss when my renewel policy reminder comes this year!”
Hi Toni,
Sorry to hear this, can you please email us at social.media@swinton.co.uk with your address details so i can locate your policy and help.
Cheers
Mike
“Swindon said they had not received my proof of no claims bonus in the stated time but I had sent it. They cancelled my policy and penalised me £75 if I did not take out a second insurance with them. After much arguing I took out the second policy as I could not afford to lose £75. This policy was much more expensive than the original one as they do not to give cheaper insurance to people who had their policy cancelled although they were the ones who cancelled the policy (unfairly) that day. The people on the phone were arrogant, rude and totally uncaring. They did not listen to what I had to say. They were prepared to leave me with no insurance and also penalise me severely in the process. They also take out £2:10 out my account each month and I cannot establish what that is for. Needless to say I would NOT recommend Swinton insurance. I am still insured with them as I cannot afford to change to another company.”
“Policy easy enough to set up. The ncb was sent to the wrong office as a result the policy was cancelled and the staff in the offices were truly awfull to deal with.”
