Switcher.ie Reviews

Name: Switcher.ie
Address: Independent House, 27-32 Talbot Street, Dublin 1, Dublin
Rating: 4.72

4.7 Rating 1,074 Reviews

96 %

of reviewers recommend Switcher.ie

Company Reviews

Metrics

Info

4.7

Based on 1,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Switcher.ie:

Switcher.ie is a leading Irish price comparison website for electricity, gas, broadband, TV, home phone and SIM-only mobile plans.

Our service is impartial and free. We help you to easily compare and switch to the best deals, so you can lower your household bills across a wide range of products and services like gas and electricity, broadband, TV, home phone, and SIM-only mobile plans.

Switcher.ie is accredited by the Commission for Energy Regulation. This means Switcher.ie is an independent, impartial and correct source of information for consumers to use when searching for accurate comparisons of Irish energy suppliers.

Visit Switcher.ie to get exclusive deals and money-saving tips on energy, broadband, TV, and mobile phones from Ireland’s leading price comparison website.

Visit Website

Email:

customerservice@switcher.ie

Location:

Independent House,
27-32 Talbot Street,
Dublin 1
Dublin
D01 X2E1

Write Your review

Tell us how Switcher.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Switcher.ie 5 star review on 21st March 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“questions were easy to answer & my experience was pain free”

Helpful Report

Posted 8 years ago

“Seamless transition between energy providers and all completed in under 3 weeks! Will definitely use this service again next year when my current deal runs out”

Helpful Report

Posted 8 years ago

“Switcher is so easy to use, no hassel no fuss, its the way to go. They do all the work.”

Helpful Report

Posted 8 years ago

“In terms of what it does - switching provider - it was good. However I was promised sweeteners like cinema tickets which never materialised. Don't promise people extras if you cant follow through with them It just antagonises people.”

Helpful Report

Posted 8 years ago

Hi Damian O, Thank you for the feedback and we are happy to hear you had a good switching experience. We can confirm that Switcher has never run a promotion offering our customers free cinema tickets. A similar campaign was run by Comparethemarket.com in the UK. Would it possible you confused the Switcher website with Comparethemarket.com? Thank you again for using the Switcher service. If you would like to discuss this further please do not hesitate to contact us at customer.service@switcher.ie. Kind regards The Switcher Team

Posted 8 years ago

“Had a great experience with Switcher, the website itself is incredibly easy to use and makes the process very straightforward. I did find the actual change of supplier took longer than anticipated, knowing the SLA for this process is 7 days, it took longer then expected but I don't know that that had anything to do with Switcher - it may have been on the Supplier side. Would definitely use Switcher again!”

Helpful Report

Posted 8 years ago

“Switcher has sent wrong MBR... (whatever) number of my gas meter to the new gas suppler - so I ended up with two bills. Waiting for refund.”

Helpful Report

Posted 8 years ago

Hi S Staszak Thank you for the feedback and we are sorry to hear that you had an issue. Our customer service team will be in contact shortly to help resolve this. Kind regards The Switcher Team

Posted 8 years ago

“Hassle free switching process. Very easy to do. Price comparison was great I was confident I was getting the best value in the market”

Helpful Report

Posted 8 years ago

“Swithcer.ie is an excellent service. I first heard of them on a radio talk show discussing saving money by changing your utility provider. We were with the same electricity supplier for over 26 years and I gave them a courtesy call to see if they could match the price, I was offered an immediate 15% discount. They could not match the 23% savings which my new supplier were giving me. Switcher.ie itemized each providers costings giving us a detail breakdown of the savings which were on offer. We also looked at switchers competitors, they confirmed the same overall results. The main difference was that Switchers site was easier to navigate and to top it all, they offered a one year free Boiler and Home Heating Emergency Cover. We switched immediately.”

Helpful Report

Posted 8 years ago

“This was my first time to switch service providers. Never realised how easy Switcher made the process. Excellent service.”

Helpful Report

Posted 8 years ago

“Very simple process, no hard sell and I saved money.”

Helpful Report

Posted 8 years ago

“Everything went really well and quite seemless”

Helpful Report

Posted 8 years ago

“Fast efficient and simple way to switch!”

Helpful Report

Posted 8 years ago

“Very quick service thank you”

Helpful Report

Posted 8 years ago

“Totally hassle free service. No complications whatsoever with anything.”

Helpful Report

Posted 8 years ago

“The switch was very smooth and user friendly”

Helpful Report

Posted 8 years ago

“I was very pleased with this service. Very easy to understand and use, am happily paying less for my electricity now.”

Helpful Report

Posted 8 years ago

“happy with switcher”

Helpful Report

Posted 8 years ago

“i done it because i seen a tv interview with your main man some time ago and was very impressed by what seems to be the honest basis this website was set up... i am skeptical ... but hopefully my trust is properly placed this time.. the process was painless... insurance on car and houses are next to try. keep up the good work cheers tom.”

Helpful Report

Posted 8 years ago

“Really easy and quick to use, shows really easy to read comparisons of all energy companies, to make switching really simple and straightforward”

Helpful Report

Posted 8 years ago

“Simple to change suppliers.”

Helpful Report

Posted 8 years ago

Switcher.ie is rated 4.7 based on 1,074 reviews