Swoon Editions Reviews

1.2 Rating 187 Reviews

4 %

of reviewers recommend Swoon Editions

Company Reviews

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Metrics

1.2

Based on 187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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I was considering buying a 3 and 2x2 seater sofas in Tivoli range,however having read the terrible reviews i am extremely worried.You haven't responded to any of the complaints and I would like to know how you respond to all the negativity. DianeDarlington.

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Asked by Diane Darlington (5 years ago)

Why is this company still operating and disappointing so many people and taking money under false pretences

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Asked by Shirley (5 years ago)

CAN WE FILE A CLASS ACTION LAWSUIT TO REPORT FRAUD ON THIS COMPANY? THERE SEEM TO BE ENOUGH REVIEWS TO SUGGEST THAT THIS IS THE CASE.

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Asked by ROSH (5 years ago)

Yes they are clearly taking money up front for long periods of time and not delivering

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Answered by Shirley (5 years ago)