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Swordis Reviews

4.8 Rating 213 Reviews
96 %
of reviewers recommend Swordis
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About Swordis:

Swordis, an online retail store, specializes in a wide array of swords, showcasing selections from some of the most esteemed brands in the industry. This emerging startup has expanded its scope by incorporating SwordEncyclopedia, a blog known for its extensive sword resources and recognized as a leading authority in this niche. Swordis' shop section offers an impressive range of over 1000 products in various categories. Their collection not only includes Japanese swords, Historical European Swords, and Military swords, but also extends to specialized items such as Technical knives, machetes, and a fascinating variety of fantasy swords and more. Featuring 19 distinguished brands, Swordis caters to a diverse clientele, ranging from historical enthusiasts to imaginative collectors.

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Swordis 5 star review on 24th October 2024
Enrico Di Felice
Swordis 5 star review on 24th October 2024
Enrico Di Felice
Swordis 5 star review on 28th September 2024
Anonymous
Swordis 5 star review on 28th September 2024
Anonymous
Swordis 5 star review on 28th September 2024
Anonymous
Swordis 5 star review on 28th September 2024
Anonymous
Swordis 5 star review on 28th September 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Friendly and efficient team who helped me process my return quickly so I can purchase a different sword. Thank you
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Posted 1 month ago
All is good, easy to find the sword I was looking for.
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Posted 1 month ago
I understand that mail delivery is suspended in some parts due to unforeseen circumstances but Swordis should notify customers before an order is made. If I knew that it would there would be a delay, I would not have placed the order.
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Posted 1 month ago
Good site but I hope to see more improvements like the addition of different payment methods, perhaps a loyalty program too
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Posted 1 month ago
i cant buy and store a weapon in house. but this website is amazing for reference.
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Posted 1 month ago
I had a wonderful encounter with Vali, he was very helpful and efficient in recommending me a sword and giving me the advice I needed to maintain it. It was like speaking to an old friend!
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Posted 1 month ago
My first Katana and wow I'm amazed by it's quality. I'm going to be buying more soon
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Posted 1 month ago
Delayed shipping and support is no help at all. They tell me that its due to the bad weather and that shipping is out of their control. It should have been stated on the website that this could happen.
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Posted 1 month ago
Hey Peter! We sincerely apologize for the inconvenience caused. While rare, issues can sometimes occur with swords that are beyond our control. Swords require more care than most other items, and we always do our best to set clear deadlines for every order. In the rare cases where there are delays, we make sure to inform our customers right away. Thank you for your understanding and patience.
Posted 1 month ago
Very very happy! I have several more on my wishlist so I will return for sure!
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Posted 1 month ago
My package is stuck somewhere and customer support says that they can't do anything about it.
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Posted 2 months ago
We’ve reached out to USPS but were kept on hold for an extended time. We did manage to speak with someone, and they’ve informed us that they will get back to us on Monday. Please know we are doing everything we can to resolve this and kindly ask for a bit more patience. We truly apologize for the inconvenience and appreciate your understanding. Thank you, David
Posted 2 months ago
Perfect! I have no words to describe how fantabulous it is! I have been looking for a tanto like this for ages.
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Posted 2 months ago
No tracking number. This seems to be an issue and swordis admitted it as well. THey said that it could have been sent to junk folder or "promotions" depending on which email platform you use but it did not appear in mine. They've tried sending it to me multiple times but I did not get it and in the end they just gave it to me through chat. They also followed up after to make sure I could track and receive the package. It was an inconvenience but the follow ups were unnecessary and I appreciate them going above and beyond.
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Posted 2 months ago
The best there is! Received a damaged sword and support immediately arranged to have another shipped out at no extra cost. They did ask for photos of the damaged sword though for documentation purposes and wanted to know how they could do better. I think this is good because it shows that they want to continue to improve.
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Posted 2 months ago
pleasant experience with the website and checkout process
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Posted 2 months ago
Good. Happy. Satisfied. Will be back.
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Posted 2 months ago
Couldn't have done better!
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Posted 2 months ago
It all went well but I did not receive my tracking number in the beginning and it was a pain in the a** having to contact the company to get it. Don't get me wrong, they were friendly and helpful but I hated having to do it.
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Posted 2 months ago
Pretty happy but customer support response time could use some work.
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Posted 2 months ago
Pleased with my order in general.
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Posted 2 months ago
Entire experience was positive, seamless and without any issues.
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Posted 2 months ago
Swordis is rated 4.8 based on 213 reviews