Swordis have a Customer Happiness Grade of B. Customers love their prices and customer service and are happy with their delivery and refunds.
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I never expected to see this kind of work for the price I paid.
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- Dr. Bob Thomas
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Perfect site for any blade you are looking for. I managed to get the demon slayer collection. There are cheaper options out there at 1/3 the price but the ones from Swordis are higher quality. If you want something that lasts a short while, go for the cheap ones but for collection purposes, go for these ones.
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- C. Robinson
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Fabulous sword at the best price possible! I did some math and realized that although other sites have the sword at the same price, the total at checkout is best at Swordis.
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- Anonymous
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Recently, I ordered a katana made by Shadow Dancer. I've never had any of their swords before so I thought I would give it a try. I placed the order and received a confirmation email and a date of when to expect delivery. The sword was well packed and arrived in a very good shape. There was about a week's delay but eventually came as promised.
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- Santiago Lopez
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Great website, loads of choices, many badass swords for anyone who loves cosplay. Shipping was a bit tricky on my end because my package kept being sent back to the distribution center even after it said out for delivery. I finally had to find a ride there just to get the sword.
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- Sasha P.
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Great customer service and delivery time... i received my sword in 3 days
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- Scott Nelson
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Customer support was quite rude when I said I wanted a refund for the delay. They told me I could return it and only then I will receive the refund. I opted to keep since return is too much trouble.
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- Watts
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Just wanted to drop by and give 5 stars and a big thanks after receiving a sword that was slightly damaged. They took full responsibility, even though it wasn’t their fault. I received a full refund and immediately made an even more expensive purchase. Thanks heaps, Swordis! Looking forward to staying in touch
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- Wyatt Nelson
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slight delay in shipping and color was not as pictured on the site. ultimately not 100% happy but support did offer to process returns but i also wanted to keep it. I would have been happier with a partial refund and getting to keep the sword
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- Travis
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I bought a cane sword with an octopus handle. I talked to customer service to ask if the handle would be comfortable for long term use and it took me multiple times to get my question across. It was kinda frustrating but he was helpful and friendly.
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- Anonymous
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I am an older collector and it has not always been the easiest for me to order online. The website is easy to use, and when I had trouble with getting my payment to go through, customer service was very patient and guided me through it all. They also offered to keep me updated on the package through email since I am not sure how to track it. I am very thankful.
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- Clyde Newton
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Service and sword met my expectations, but the shipping experience was less than ideal.
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- Anonymous
