“
Recently, I ordered a katana made by Shadow Dancer. I've never had any of their swords before so I thought I would give it a try. I placed the order and received a confirmation email and a date of when to expect delivery. The sword was well packed and arrived in a very good shape. There was about a week's delay but eventually came as promised.
”
posted 3 months ago
- Santiago Lopez
“
Great website, loads of choices, many badass swords for anyone who loves cosplay. Shipping was a bit tricky on my end because my package kept being sent back to the distribution center even after it said out for delivery. I finally had to find a ride there just to get the sword.
”
posted 3 months ago
- Sasha P.
“
Great customer service and delivery time... i received my sword in 3 days
”
posted 7 months ago
- Scott Nelson
“
Went through the fine print and the site has clear policies on returns refunds and guidelines for shipping and delivery. Glad they are transparent about these things, it made my experience of buying swords easier.
”
posted 8 months ago
- Kevin Lewis
“
A SOLID 5! Had some problems with the delivery and customer support helped resolve it quickly
”
posted 8 months ago
- Paul Lee
“
I wanted a good quality knife..received it within the expected delivery time
”
posted 8 months ago
- William Kowalski
“
I have been eyeing a specific set of swords from Hanwei on a different site and found the same set at a lower price on Swordis. Though delivery was delayed, the swords were as expected and the support team was exceptional. With the additional discount code during holidays, the price was a real steal
”
posted 8 months ago
- Ronald Walker
“
Delivery was attempted twice and I had to drive all the way to the post office about 35 minutes away to get the package.
”
posted 9 months ago
- Christopher Harris
“
Customer suppprt was quick to provide me an update regarding delivery changes. Excited to receive my item this week!
”
posted 10 months ago
- Charles Santos
“
Secure packaging and delivery was on time. Tracking was frustrating because the updates did not seem to show up and I had to contact my local post office for help. The staff explained that it could be due to the holidays and the system might have been overwhelmed.
”
posted 10 months ago
- Michael Brown
