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I bought a cane sword with an octopus handle. I talked to customer service to ask if the handle would be comfortable for long term use and it took me multiple times to get my question across. It was kinda frustrating but he was helpful and friendly.
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posted 2 months ago
- Anonymous
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I am an older collector and it has not always been the easiest for me to order online. The website is easy to use, and when I had trouble with getting my payment to go through, customer service was very patient and guided me through it all. They also offered to keep me updated on the package through email since I am not sure how to track it. I am very thankful.
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posted 2 months ago
- Clyde Newton
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Service and sword met my expectations, but the shipping experience was less than ideal.
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posted 2 months ago
- Anonymous
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Customer service was good and the selection is quite big.
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posted 2 months ago
- Hugh W.
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The customer service was excellent.
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posted 3 months ago
- E. Simmons
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I think it is the only sword market right now to feautre some of the best brands while having an actual working website without bugs, an encyclopedia about details, and one of the most active customer service supports.
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posted 3 months ago
- Vladimir Radovanovic
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Excellent customer service. Vali gave me all the details I needed even before I made the purchase, helping me out in the process. The regular updates about my arming sword getting to my place was such a fun and exciting feature. Had no issue with the product whatsoever, on the contrary.
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posted 3 months ago
- Rocky C.
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This website has a TON of collection to choose from with some of the best brands around. It’s so easy to navigate and find the sword you want. A big THUMBS UP for the level of information about each product. I had a slight issue making the purchase but the customer service helped me resolve it in a very brief time.
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posted 3 months ago
- C. Lambert
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Happy with everything except customer service. It took too long to get a response.
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posted 3 months ago
- Felix Chen
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I am happy with the service overall, finding the swords I wanted was easy, shipping was faster than I anticipated.
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posted 3 months ago
- L. Grant
