Sykes Cottages Reviews

“ We recently stayed at the Limes and had a lovely time. It really is home from home and the log burner made it very cosy. The bedrooms are spacious and comfortable. The bus stop is just across the green and it is easy to get to places with the regular service. ”

“ Holiday to Ireland due May 20 moved to May 21. Had email from Skyes cottages on Fri 30th April advising to cancel or move holiday again. I then cancelled on the Friday and money was refunded in full into my bank acc on Tues 4th May. And that was over a bank holiday weekend. Very good service. ”

“ I am very sorry to see other people have not received the same service. ”

“ I’m so annoyed at this company we were on holiday in Wales when the area went into lock down we immediately e mailed Sykes to ask what to do we got no reply the lock down happened at 6 pm on Thursday 1 st of Oct we left the property that morning to leave the area before lockdown happened as to welsh government guide lines to leave as soon as practicable losing 9 nights of our holiday at no time did the owners say we could stay phoned Sykes on 2nd of Oct girl on phone agreed we could not stay now received an e mail to say no refund fools that we were we booked another cottage throw Sykes for this week starting 3 rd of October in Scotland so we did not completely lose our holiday customer service stinks having booked many holidays throw this company in the past we will certainly not be booking in future we should have known they were not to be trusted we had to break of a holiday when our mother died no refund for that either even although we had took insurance out on both occasions rotten to the core ”

“ Well what can I say only thank you so much for sorting my problem out with lodge booking .. The support you gave me was second to none . It was such a stressful day for me but your team sorted it and I am extremely greatul to you all 😎Top class customer service even though was on hold for over 3 hours but extremely well worth the wait . Thank you all again 👍 ”

“ After an initial prolonged waiting time on the phone, the service received from customer relations member Carl was excellent. I made a mistake on booking, he sorted it and called back as promised the next day. Many thanks. ”

“ Wonderful customer service, all by phone, full refund provided - no credit to account to use in future and all sorted before final payment due date. ”

“ Covid -19 aside, I can happily say that I am impressed by the customer service I've received perviously - and look forward to staying at another this winter in lovely Llanberis. ”

“ We have had an issue with a recent holiday we booked, we had to cancel due to certain circumstances! Customer service is second to none! Laura went above and beyond to help us :) we are extremely happy with them and will be looking at booking in due coarse. Thanks Mrs Fowler ”

“ Special offers , very good service. ”