“Amazing product at a great price, the plug and play kit makes effortless work of installation, everything's pretty straight forward and works as advertised, will be purchasing more products in the future”
“My part didn’t fit and is giving me the run around, I have been trying to get it swap for a week and now it’s a struggle to get my money back. I wish the service in these situations was better”
Hello Malcolm,
Thank you for providing feedback, and we sincerely apologize for the experience you had with Tacomabeast. Our records indicate that one of our customer representatives assisted you in attempting to install the item by providing instructions. We understand that the outcome was not to your satisfaction, leading to your decision to return it.
To prevent similar instances in the future, we have updated our product information with special instructions to make customers aware that the item requires the original factory bezel for installation.
We appreciate your understanding during the return process, and we're pleased that your refund was processed swiftly. We hope that your next experience with us will be more positive. If you have any further concerns or if there's anything else we can do for you, please do not hesitate to let us know.
