“Tacomabeast was quick to deliver my purchased product. The product was of top quality and impressional value. Looks amazing and a fine addition to the Tacoma badge on the door.”
“I bought The Steering Wheel Control Fix kit by Meso Customs for my 2017 Tacoma TRD Sport. Such a simple install and it works flawlessly. The volume and track buttons make sense now. I don’t know what Toyota was thinking when they designed the track forward/back buttons up and down and the up/down volume buttons left and right.
This little mod is worth every penny.
Jesse Korhonen”
“I love everything they sell for my Tacoma I have bought many things and I am always surprised by the quality of the products I want to thank Mandy who was the one who prepared my last package that I ordered thank you Mandy🥰”
“I wanted something to hold my phone. Yes it was a little costly, but it even holds my 15prox phone that has a foldover case. I am a cheap MF, but I would buy this again and tell my friends to buy it. It was an easy install and though it has be a short time, it seams that it will old up to life. If not I will be sure to make a complain but I do not think I will have to. It is pretty solid. I did have to play with the set up, but I got it so I can still see my screen (stereo) and the phone screen is easy to see as well. which tells me it is for all drivers both tall, short, and inbeteen.”
“I received my Catalytic Converter shields and I am so very happy at how nice they are. Tacomabeast customer service, shipping and quick delivery is amazing. I will continue to by from TacomaBeast. Thank you!”
“Its bad enough that TacomaBeast makes you pay for your own shipping which puts you out 15$ but then they charge you a 20% restock fee. Pretty rough when you’re only seeing 65$ back on a 100$ order especially for an issue that is out of your control.”
Thank you for taking the time to share your review with us. We deeply regret the less than satisfactory experience you had with your recent purchase. After reviewing our records, it appears that installation instructions were provided by one of our customer service representatives, and we understand the frustration caused by their inability to resolve the issue.
We'd like to mention that our return policy, including the 20% restocking fee, is clearly outlined on our website and has been a standard practice. However, in light of your particular situation, we made an exception and decided to waive the restocking fee. As a result, a full refund has been promptly issued to you.
Your understanding and patience throughout this process are greatly appreciated. We genuinely value your feedback and will utilize it to improve our services further. Please feel free to reach out if you have any further concerns or require any additional assistance.
Once again, we apologize for any inconvenience you experienced, and we are committed to ensuring your satisfaction in future interactions.
“Poor packaging caused my 5000$ item to be damaged in shipping. Tacomabeast refused to take any action or accountability for this, blaming shipping companies and their suppliers. I recommend buying the shipping protection because Tacomabeast doesn’t care about customer satisfaction, customer experience, etc. This is the second time they have let me down, so I guess shame on me. There won’t be a third time.”
Hello Matt,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you've encountered .
The primary objective of our Extend Shipping Protection Plan is to provide coverage for any potential damages or losses that may occur during the shipping process. We understand your frustration in this situation and want to assure you that one of our dedicated representatives is actively working with you to help resolve this issue promptly.
To assist us in addressing your concern more effectively, we kindly request that you provide pictures of the related items and the packaging. You can send these images to our support team at support@tacomabeast.com. Your cooperation will greatly assist us in expediting the resolution process.
Regarding your previous experience with us, we have reviewed our records, and it appears that the incident you mentioned involving the Spyder 05-11 Toyota Tacoma LED Projector Headlights Light Bar DRL was a case where the item briefly went out of stock but later became available. During this time, we maintained open and consistent communication with you. Ultimately, you chose to proceed with a refund, and we fully honored your request. We are pleased that all other orders were successfully fulfilled without issues.
We value your satisfaction as a customer, and if there is anything else we can assist you with or any further concerns you may have, please do not hesitate to reach out to us. Your feedback is essential to us, and we are committed to ensuring your continued positive experience with our services.