“Best place to shop for your taco parts
The items I’ve ordered so far have made me very happy will definitely keep shopping with tacomabeast till I have the ultimate taco aha”
“I mistakenly ordered DRL eadlights for my Tacoma when I should have ordered non-DRL's. I contacted their support and they took care of it by contacting the manufacturer and getting an additional cable assembly sent to me, free of charge. Great services and support!”
“Best looking aftermarket tail lights for the 2nd gen tacoma, fit perfect and holds in place very well, unlike alot of aftermarket lights
Will recommend to anyone who wants these
They are plug and play minus using your old reverse harness and bulb
But overall I'm very pleased with the tail lights!”
“Horrible. Not easy to put on. Never will I purchase anything from TacoBeast. All their Red Tape. They make it difficult to return a item like this one.
It just did not work for me.”
Hello John,
We’re sorry to hear about your experience. According to our records, our customer service team offered to process a return authorization with the supplier if you were not satisfied with the product. However, we requested photos to proceed, and unfortunately, we never received them.
Please know that we are here to assist you. If the item is still under warranty, we will need the requested pictures to work with the supplier on a resolution. We truly hope to help resolve this issue for you. Thank you for your time and feedback.
“Product was on back order, but arrived sooner than expected. Product is great quality, matches factory color of rear step bumper. Fits great, easy to install.”
Hello Erik,
We're sorry to hear about your experience. According to our records, our customer service team provided you with a second video featuring clearer instructions, including a step-by-step installation by an actual customer for both the light bar and the rack. We sent this to you but did not receive any follow-up confirming whether it was helpful.
Please let us know as soon as possible so we can assist you further. These products are designed for easy installation, and we understand that frustration can sometimes make the process seem more challenging. We're here to help—just let us know how we can support you. Thank you!
“I am unsatisfied with customer service. I reach out to see the status of my order they stated they mail it out and told me to reach out to the extended warranty because they could assist me with anything else. I keep check the status with usps and they keep saying that it’s in preshipment and that all they can help me with as well. I also put a claim with extend warranty and no help.”
Hello Esthela,
We noticed that you left a negative review regarding our customer service and your experience with Extend. We're sorry to hear that you feel this way.
We were not informed that Extend was unable to assist you. Could you please share how you filed your claim with them and what their final response was? In similar cases, Extend typically provides customers with an eCard to place a new order.
Please let us know what happened so we can reach out to Extend on your behalf and assist you with this lost package. We're here to help and want to resolve this for you as quickly as possible.
