“Well, the Rival skidplate is sitting in the box. In the description, it mentioned having all the hardware and brackets to install. There's no brackets for the front of the skidplate. I've emailed TACOMABEAST numerous times and haven't got an answer yet. So, I am disputing the charges on my credit card. Maybe they'll get back to me! It supposed to be a confirmed fit for all 24' Toyota Tacoma models, but there has to be some sort of front bracket/brackets for it to fit the vehicle.....”
Hello Paul,
Thank you for your feedback. According to our records, the fitting issue was successfully addressed by providing complimentary samples of the crossmember that the supplier has been working on. We understand your concern, and to ensure better clarity for our customers, we have updated our website with a disclaimer stating: "This product is currently not compatible with SR, SR5, TRD Sport, and Limited." We appreciate your input, as it helps us improve our products and communication. If you need any further assistance, please don’t hesitate to reach out.
“The problem is not that when I received my order the lights did not work correctly but the fact it was much harder to reach customer support compared to other companies still have these lights that don't work and an yet to hear back from TACOMABEAST. First time buyer, probably will take my business else where”
Hello Brian,
Thank you for your feedback. Our records show that a customer service representative promptly assisted you with this issue. Additionally, the manufacturer personally reached out to provide instructions on resolving the light malfunction: "The light needs to be depressed like the factory light to turn on and off. The button being pressed is the dual-color switch."
We responded quickly to your inquiry but did not receive any further communication from you, so the case was considered resolved. If you still need assistance, please don't hesitate to reach out—we’re happy to help.
“I’ve had my truck for 6 years now and little by little It has been coming together. Tacomabeast has always been my go to website for parts. I have always been extremely happy with the quality of products they offer. Thanks for always providing too quality products!”
“Great product and it very bright inside my Tacoma. Had a little problem with tabs holding the trim piece. Overall, very pleased with the product. I have installed map lights, making interior light and am waiting to install same lights for both front doors.”
Hello Justin,
We kindly request you to review our return policy, which is clearly outlined on our website. Prior to making a purchase, all customers are required to accept our terms and conditions. Please be assured that our intention is not to cause any inconvenience; rather, these policies are in place to ensure a transparent and fair experience for all.
We would like to emphasize that we are committed to providing a trustworthy service, and our policies are designed with the best interests of our customers in mind.
