“Still waiting on my package. I got an email requesting a review so here we go. It’s been 2 weeks waiting for the product so i have no idea how it is. I had to pay extra for shipping, thinking it would expedite the process or something but no. I will update with a proper review if my product arrives.”
Hello Jake,
Thank you for your feedback. According to our records, your order was processed on time, though USPS experienced delays that, unfortunately, were beyond our control. There was not extra payment for expedited service, the shipping costs were charged as regular shipping. Please note that all lead times are estimates and may vary due to external factors. Our latest update shows that your order was successfully delivered. We appreciate your patience and understanding.
“My filter wrench arrived one week from my order. I used it the following day and it was excellent. 3/8 ratchet head and the splines fit my 4Runner perfectly. Super easy to use and a perfect fit. Thanks to the customer service team for providing tracking number same day of order.”
“Terrible customer service. Have been trying to return an item for two weeks. Gregorio and Tacomabeast are stalling waiting for the 30 day period to end so I can’t return the item. Tacomabeast is a JOKE!
Tacomabeast and Gregorio have now stopped replying to emails and will not honor their return policy. DO NOT SHOP HERE!”
Hello Joel,
Thank you for your feedback, and we apologize for any delays in the return process. Our return timelines are guided by the manufacturer's policies, which sometimes extend beyond our control. Please rest assured that we strive to expedite these processes as much as possible.
According to our records, our customer support team offered the option to return the item directly to our warehouse to waive any restocking fees, per our return policy. We understand from your last response that you were able to sell the item locally. We appreciate your patience throughout this process and hope to have the opportunity to serve you again in the future. Thank you.
“Product is awesome. Replaced the halogens with Sylvania ultra bright leds. Install was easy. Only criticism is the harness should be about 6 inches to a foot longer on either side of the mountable box to ensure that there is no tension on connections or rubbing around battery box. Also, install instructions should mention to replace the 15 amp fuse you remove from the ignition slot into the empty slot on the fuse jumper. It may not be intuitive to everyone”
“TACOMABEAST Customer service got back to me with an answer to a question I had before ordering. they then sent my item fast and securely. Great shopping experience.”
“Definitely a thing! Not a typo. I guess what I’m saying is this is a beneficial item to have on a truck that doesn’t have it available. It’s a want thing however, not a needed item. 4 stars because I’m mad I bought it/excited to install it, but have no time. I wish I could stop buying little things and get what I really need, not want. (Rear swing out bumper) maybe next year Xmas present!?”
“Guys..keep up the good work..I am very pleased with my headlights..it was an easy install and straight forward..looking forward in buying more stuff from ur company..best regards”
“Tacomabeast is awesome. Just the name alone tells you what they are about. I wish there was a phone call for direct customer support, but they do respond pretty quickly to the email inquiries. The installation videos are helpful, although they could do a little better at giving step by step instructions. All in all, I’m grateful to call myself a Tacomabeast customer.”
