Hello Justin,
We kindly request you to review our return policy, which is clearly outlined on our website. Prior to making a purchase, all customers are required to accept our terms and conditions. Please be assured that our intention is not to cause any inconvenience; rather, these policies are in place to ensure a transparent and fair experience for all.
We would like to emphasize that we are committed to providing a trustworthy service, and our policies are designed with the best interests of our customers in mind.
“I’ve put many decals on vehicles so I know how it’s done. The Tacoma beast bed decal was very thin and the backing paper wouldn’t turn loose of the decal. I loved the design but the product was not good. I wasted 150 dollars.”
Hello Wade,
Thank you for bringing this issue to our attention through your review. Could you kindly share some pictures of the problem so we can better understand the situation? We will coordinate with our supplier to determine if a replacement can be sent. Please let us know at your earliest convenience. Thank you!
Posted 1 year ago
Hello Wade,
Thank you for reaching out to us via our support email. We’re pleased to inform you that we’ve shipped a replacement for your order. We hope this resolves the issue you experienced. Additionally, we’ve included an instructional video to guide you through the installation process.
Thank you for choosing us, and please don’t hesitate to reach out if you have any further questions or need additional assistance!
“Excellent, responsive customer service. I was missing some hardware. I emailed customer service. Shortly thereafter I received a shipping notification. That was highly motivating.”
“Horrible I ordered a grille and it didn’t come with all the hardware the grille didn’t fit properly, the lettering they sent that says Toyota didn’t fit the grille and when I contacted costumer support they never answered”
Hello Chris,
Thank you for bringing this matter to our attention through your review. We regret to inform you that we have not received any prior emails regarding this issue. We sincerely apologize for the inconvenience caused. To assist you further, could you please provide some pictures of the issue for our records? This will help us file a claim with the supplier promptly. Thank you for your understanding and cooperation.
