“The rack is perfect... but shipping takes too long... it took about 15 days to arrive and I still have to wait 15 more days for the light bases to arrive.”
Hello Daniel,
Thank you for sharing your feedback. Based on our records, your order was placed on October 20, 2024. We reached out on October 21 to confirm shipping insurance due to the high value of the order, and you kindly replied on October 25 agreeing to this. Payment was processed on October 28, and we shipped the order the same day. Your package then arrived promptly on October 30, well within the expected timeframe without any delays.
We appreciate your business and are here to help with any further questions or concerns. Thank you!
“Quick delivery easy transaction . But unfortunately the parts came separated from package and the bearings , shims and other bits were rolling around. It appears the post assembly grease on bearings and gears made the wrapping come loose and everything was bouncing around in the box. Bit of a bummer when you pay over 1k for a part. Note: This is a supplier issue not tacomabeast”
“My experience with this product has unfortunately slightly negatively affected my opinion on the Tacomabeast brand. I will continue shopping the Tacomabeast products though and believe this was an anomaly hopefully.”
“Order came direct from manufacture.
Husky… super happy with product. Not so much with communication on the delayed shipping. Took 3 weeks to get floor mats.
Floor mats them selves are really nice. Really nice coverage. Stays put. But has soft texture that feels better on feet then the super hard slippery mats. Love the mats.”
“Great web site with pretty much anything available that you could want for your vehicle, easy order and processing, with fast shipping and accurate tracking. I've ordered from Tacomabeast several times and recommend it to my friends when they are looking for equipment or accessories.”
“So far I have only bought one part, but seems like a site I will be returning to!! Great customer service. I was able to track my package every step of the way! Even got a two hour window of when my parts would be delivered and they were right on time! Great company!!!!”