Hello G Gonzaga,
Hello Brian,
We apologize for any inconvenience you experienced during your recent purchase with us. Regarding your order for the item 2016+ Toyota Tacoma GEN 3 BumperShellz | Chrome Delete Bumper Covers, we want to clarify that there is a publicly stated lead time for this product, which is currently estimated to be 4 weeks.
We always encourage our valued customers to thoroughly review all the published information about the item before making a purchase. This allows you to make an informed decision and be aware of any potential variations in color matching.
Your satisfaction is important to us, and we appreciate your understanding of these product details. If you have any further questions or concerns, please feel free to reach out to our customer support team, who will be more than happy to assist you.
Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.
“I ordered the new Tacoma 3rd Gen Infinity Tail Lights and they are amazing! They came super quick and packaged well. Super easy to install. Love them and highly recommend them! Thanks!”
Hello Edward,
We are genuinely sorry to hear about the challenges you're facing with your purchase. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it has caused you.
I want to assure you that our customer service team is fully engaged in addressing your shipping situation. They are actively in touch with the supplier to obtain the latest updates, and we are committed to providing you with the information you need as soon as possible.
Your patience and understanding during this process are greatly appreciated. Our team is dedicated to resolving this issue to your satisfaction. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team, who will be more than happy to assist you.
“Found TACOMABEAST on IG, migrated to YouTube and watched several videos. Great content and detail. Made the purchase that day. Ordering and shipping was a breeze and fast! Will be shopping for more soon!”
“Ultimately have not had a pleasant time with Tacoma beast I have ordered three products each product has been in a partial shipped status. The last item I have ordered was a shift knob it sat waiting for shipping in partial shipped status for between two and three weeks. If it is gonna take that long there should be a notice or discount. There is not an estimated delivery date either upon purchase. The products are good but the shipping is just terrible”
Hello Ryan,
I wanted to personally address the review you left regarding your recent order for the Expert Machine Toyota Auto Shifter Grip Kit. We have taken your feedback seriously, and I would like to extend our heartfelt apologies for the shipping delays you experienced.
At TACOMABEAST, we understand how important it is to receive your orders in a timely manner, and we strive to provide accurate delivery estimates. However, due to the current supply chain challenges, we have encountered unforeseen delays in our shipping process. Please accept our sincerest apologies for any inconvenience this may have caused you.
As a gesture of our appreciation for your order and as an apology for the inconvenience you've faced, we would like to offer you a 5% discount on your current order. Additionally, we would like to send you a complimentary swag bag as a token of our gratitude.
To ensure we send you the right size for your swag bag, could you please let us know your preferred t-shirt size? Once we have this information, we will arrange for the swag bag to be sent to you promptly.
Your satisfaction is of utmost importance to us, and we are committed to improving our services to provide you with a better experience in the future. We truly value your business, and your feedback helps us make necessary improvements.
To claim your discount and provide your t-shirt size for the swag bag, please reply to this email with the details, or feel free to contact our customer support team at support@tacomabeast.com . They will be more than happy to assist you with these arrangements.
Kind Regards,
Catalina R
Customer Support
We apologize for any inconvenience you experienced during your recent purchase with us. Please note that this option can be unchecked before processing any orders.
What is Extend Shipping Protection? This option provides customers protection against lost, stolen, or damaged packages during the shipping process. Accidents happen where life happens, and this program protects all of our customers of anything that could happen during shipping. This is a lifesaver and prevent you from a lot of headaches regarding filing warranty claims, waiting for the shipping company for a conclusion that can be positive or negative. Thanks!
“I just want to say that TacomaBeast is the best! Cool Tacoma products with fast shipping & always a little surprise in the package that brings a big smile to this Tacoma freak. This time a shout-out to Mandy (I hope that's right) & while I'm at it on my previous order to Roy (again, right?). Keep up the great customer satisfaction & thank you! P.S. I am guessing at the names because they are handwritten on the enclosed cards, which is great. Whether I'm right or wrong, you guys have it on the ball!”
