Charles, thank you for the kind words regarding our customer service. While we respect that visual preference can be subjective, we want to assure you that Tajima Direct lenses are engineered to the highest standards of optics and clarity. In independent third-party lab testing—conducted by the only certified independent optical lab in the USA—our lenses scored perfectly for optical clarity, equivalent to Maui Jim glass lenses. We appreciate your feedback as we continue to provide top-tier optics for our customers.
“This was the best third time I used Tajima for replacement lenses for sunglasses. Each time I received by repaired glasses promptly and with lenses of high quality. The price was well worth the two week wait as opposed to trashing a $200
pair of sunglasses. Tajima is my ‘go to’ for lens replacement. Also, Jacob was kindly enough to email me back to answer one of my queries after I shipped.
Dave S. Pittsburgh.”
Dave, thanks for your glowing feedback. We’re so pleased our high-quality lens replacements and responsive support continue to make us your go-to choice.
“Recently I contacted Tajima about my Costa tuna alley sunglasses as the lenses were in dire need of replacement. These frames have been the best fitting sunglasses frames in my life and I wanted new lenses to continue enjoying these. I sent my frames into Tajima and they replaced the lenses, installing them into my frames and sent them back to me. They communicated to me when they received my frames from me, when they finished the installation, when they sent them and when I should expect to receive them. They went above and beyond on communication and I love the finished product. I recommend Tajima to anyone that has a similar need. I will be contacting them when these lenses get old.”
Dan, thank you for your very kind review. We're so glad to hear you were so happy with our customer service and communication throughout the lens replacement process as well as the quality of the lenses themselves!
“I just received these glasses back and I am very happy with the way this entire deal worked out. The lenses are just what I ordered, they are installed properly and I think the turn around time was less than two weeks! These are an older pair of Maui Jim sunglasses. The peoploe at Maui Jim told me they dont make that lens any more so basically tough luck, buy a new pair...... Tajima however, had the lens, did a beautiful job, at a reasonable price. I would highly recommend Tajima!”
Tom, we're thrilled to hear you're so happy with the lens replacement experience as a whole and that we were able to make your new lenses for your Maui Jim sunglasses when Maui Jim refused to do it. Thanks for the review!
Gracy, we’re glad to hear you loved the quality of your lenses and that your glasses were returned quickly with clear communication throughout the process. Thanks for the kind words.
“Between my wife and myself we have owned over a dozen pairs and all with dark blue to giv most sun protection. Currently have 4 pairs of tuna alley. Living at altitude in Colorado our eyes have become very sensitive to to sunlight. We love you products and over the years owned many glasses from other manufacturers and always come back to Costa.”
David, we’re glad to hear you and your wife love the blue mirror lenses for your Costa frames and that they provide the sun protection you need at altitude in Colorado. Thanks for your glowing feedback. Your new lenses and this lens replacement was performed by us, Tajima Direct - not Costa, using our patented Tajima polarized lens technology that is an upgrade from your original Costa lenses!
“My previous pair of Tajima sunglasses were sacrificed to the Sea of Cortez when I was hit by a rogue wave and they were ripped from my face. The first thing I did when I got back home was reach out to Tajima for replacements. Quick and easy - I sent in frames and needed to do nothing else. Lenses were crafted and glasses returned quickly and are just as nice as my originals.”
Brett, thanks for your very kind review. We’re glad the replacement process for your Tajima sunglasses was quick and easy and that your new lenses turned out just as nice as the originals you lost to the Sea of Cortez.
“I recently received my wife's Ray-Ban frames with the replacement Tajima lenses and my Costa frames with the second pair of Tajima progressive lenses as I had originally sent my RX with an incorrect SEG height. We are both completely satisfied and I wanted to thank Jacob and Tajima for being so accomodating in working with me on my lenses.
Jim”
Jim, we’re so glad to hear that the replacement lenses for your wife’s Ray‑Ban frames and your Costa frames turned out so well and that we could adjust the SEG height to get them right. Thanks for your very kind review.
Charles, we’re glad to hear you were impressed with our service and that your sunglasses came back quickly with great new lenses. Thanks for your review.
Kelly, it’s great to hear we turned around your lenses in under a week and that both the grey and brown lenses are comfortable and easy on your eyes. Thanks for your review.
“Great company to deal with, and exceptional customer service. The lenses themselves are superb and I've have no fit or optical problems. I've ordered several lenses from Tajima already and they'll be my first stop whenever I need more.”
Stephen, thanks for your review. We're so glad to hear you're very happy with both the lens quality and our customer service throughout the lens replacement!
“Thanks. They are better than the originals nap. The dark lenses CB look better than amber and very functional. I have been passing the word to my friends about your great service!”
“This was the first time I have used Tajima's services. I have to say I'm truly impressed with the way my experience went! From start to finish my experience was top notch all the way. The pricing was fair but the service was phenomenal!
I highly recommend Tajima Direct!”
Tom, we’re glad your first experience with Tajima Direct exceeded expectations and that our service and lenses impressed you. Thanks for your glowing review.
“I love my new Tajima-Direct lenses! I've been working in bright conditions recently, and these lenses have performed fantastically! Very, very pleased.”
We’re glad to hear our lens replacement service for your Maui Jim frames has been better than the local options. Thanks for your very kind review, Melinda.
“Replaced two pair of Maui Jim and one pair of Zilli, and they are all three magnificent, better then I ever expected. Turnaround time was under two weeks during a Holiday period. I have used Tajima several times and will continue to use their service. Highly recommend!”
John, thanks for your glowing feedback. We’re thrilled that our lens replacements for your two Maui Jim and Zilli frames exceeded expectations and that our quick turnaround—especially during the holidays—keeps you coming back.
