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Tajima Direct Reviews

5.0 Rating 2,153 Reviews
99 %
of reviewers recommend Tajima Direct
Read Tajima Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Very satisfied for the fast and impeccable work.”
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Posted 1 year ago
We’re glad to hear you're so happy with our fast lens replacement service and the lens quality / craftsmanship provided. Thanks for your review, Heidi.
Posted 1 year ago
“Dealing with Tajima for replacing the lenses on my HardCore Kaenon's was a breeze. Online just fill out the form with your lense choice, ask for a box, put glasses in box, slap on new included shipping label, ship free, and in very short order my Kaenon's were back on my head. Tajima was in Email contact with me during the entire process which was very reassuring. Fit and shape wise my glasses are as snug and wrap around as they were new. The new lenses are just like having a brand new pair of Kaenon's, great clarity, distortion free, and great polarization. Thanks,,,”
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Posted 1 year ago
Bill, thanks for your very kind review. We’re so pleased to hear how happy you are with our streamlined lens replacement process and the fit and clarity of your new Tajima lenses.
Posted 1 year ago
“Phenomenal experience throughout process. The company went above and beyond my expectations. The lenses were expertly repaired and the turnaround time was expeditious. Highly impressed, highly recommend!!”
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Posted 1 year ago
Thanks for your glowing review, Allison. We're glad to hear our lens replacement service and personal touch surpassed your expectations along with the quality of the lenses themselves!
Posted 1 year ago
“My glasses were discontinued Maui Jim’s I’ve had for over 15 years . They finally ran out of replacement lenses for them and I found Tajima! They are better than new! I got the mirrored green lenses which look amazing on my old atolls morose shell frames ! Love them!”
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Posted 1 year ago
Holly, we're so glad to hear our Brown 15 Green Mirror lenses made your discontinued Maui Jim frames even better than when they were new. Thanks for your very kind review.
Posted 1 year ago
“Great lenses, quick turnaround. Customer service throughout the process was excellent.”
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Posted 1 year ago
William, we're glad you were pleased with our quick turnaround and service throughout the lens replacement process. Thanks for your review.
Posted 1 year ago
“Great product. Would definitely recommend.”
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Posted 1 year ago
We’re glad to hear you're very happy with the quality of your new lenses Scott. Thanks for your review.
Posted 1 year ago
“Very pleased with my new lenses from Tajima Direct. I definitely needed them for my perception change. Thanks for a great product.”
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Posted 1 year ago
Thanks for your review, Glenn. We’re glad your new lenses are working well and that you’re pleased with the quality.
Posted 1 year ago
“Lenses worked out great. Glad we found your company. Only wish would be that the whole process was done in USA.”
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Posted 1 year ago
We’re glad to hear you're happy with the quality and craftsmanship of the new lenses. Just to clarify, your frames do not leave the USA and all work on your lens replacement is done in the USA. The polarized lenses are originally made in Japan, but we stock all the colors here to then be custom cut and installed into any frame. Thanks for your review.
Posted 1 year ago
“Perfect process. Perfect product. I wear my glasses every day and see the world. Thank you Tajima.”
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Posted 1 year ago
Thanks for the kind words, Kathleen. We’re delighted you’re enjoying your new lenses every day and that the lens replacement process was seamless.
Posted 1 year ago
“Lens replacement was easy, installment and shipping was quick. Received my low light lens in my frames and have used them several times fly fishing low light. Highly recommend.”
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Posted 1 year ago
We’re glad the lens replacement process was easy and that you’re enjoying your low‑light lenses for fly‑fishing, John. Thanks for the recommendation.
Posted 1 year ago
“Very happy with my new lenses. My Maui Jim sunglasses look great. Just like new. Kept me from having to buy new sunglasses, which saved me a good bit of money.”
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Posted 1 year ago
We’re glad to hear you’re very happy with your new lenses and that your Maui Jim sunglasses look great while saving you from buying new ones, Janis. Thanks for your review.
Posted 1 year ago
“They are very nice I am impressed. But I was thinking I would get the old lenses back its not a big deal since the new replacement polarized lenses are great”
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Posted 1 year ago
Michael, we're glad you’re impressed with your new Tajima polarized lenses. With regards to the original lenses, it is our standard process to send them back in the final shipment wrapped up for protection so take another look in the box. Thanks for the review.
Posted 1 year ago
“I broke my lenses this summer I was not happy loooked up Tajima on line got the info and sent my glasses in I was very surpised how was fast they came back to me and very happy with the replacement lenses thank you for your awesome job .”
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Posted 1 year ago
We’re glad to hear you were happy with our quick turnaround and the replacement lens quality. Vincent, thanks for your very kind review.
Posted 1 year ago
“This was a pleasant experience. We were informed of everything going on and they did exactly what they said.”
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Posted 1 year ago
Julie, thanks for your review. We’re glad you had a pleasant experience and appreciated the clear communication while we delivered exactly what was promised.
Posted 1 year ago
“Love them, good job”
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Posted 1 year ago
Thanks for your review. We’re glad to hear you love your new lenses and appreciate the positive feedback!
Posted 1 year ago
“Great lenses and even better customer service. Jacob is my representative and he epitomizes customer service. This is my second lens replacement and couldn’t be happier. Cheers!”
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Posted 1 year ago
Steve, thanks for your very kind review. We’re thrilled you’re happy with both the lenses and the customer service!
Posted 1 year ago
“The polarized mirror lens clarity and progressive prescription execution make Tajima Direct my new 'go to' for ultra quality lens replacement. Jacob was/is a master of detail with great follow-up communication skills. Thank you, sir. I'll be back!”
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Posted 1 year ago
Steve, thanks for your very kind review. We’re thrilled to hear that you're loving the clarity of your polarized progressive prescription lenses and that we'll now be your go‑to for ultra‑quality lens replacement!
Posted 1 year ago
“I'm so glad to have my favorite sunglasses back with my new prescription. I can see and read again! Customer service was great. Jacob was very helpful, and helped to get them back in time to wear them on my vacation. The assistance with how to submit the proper documents for the prescription and order updates were great. Definitely recommend!”
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Posted 1 year ago
Rita, thanks for the kind words. We’re glad your favorite sunglasses are back with your new prescription and that Jacob’s help with the paperwork and quick turnaround meant you could enjoy them on vacation.
Posted 1 year ago
“The replacement polarized lenses look fantastic in my frames! Every step of the process was easy to navigate and Tajima keeps you updated throughout. The shipping was super convenient and turnaround time was very fast. I will use them again for any frames in the future and will gladly recommend to any family or friends looking to update an old pair of sunglasses. A+!”
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Posted 1 year ago
David, thanks for your very kind review. We're so happy to hear you're loving how your new polarized lenses came out in your frames and that you found the lens replacement process easy and straightforward!
Posted 1 year ago
“The process was handled quickly and correctly. Prescription is perfect. The new lenses allowed me to continue using my classic Maui Jim frames that Maui Jim no longer supports because they are out of produciton.”
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Posted 1 year ago
Kenneth, we’re happy the lens replacement process was efficient and that your prescription lenses for your Maui Jim sunglasses turned out perfectly. Thanks for the review!
Posted 1 year ago
Tajima Direct is rated 5.0 based on 2,153 reviews