“Recently I purchased replacement lenses for 2 pairs of costa frames. I received each set in the mail and replaced one set with no problems. The second set wouldn't snap in quite right, so I reached out to Tajima Direct and they sent me a shipping label to send back with my frame and they would custom fit them for me at no additional charge. Customer support was outstanding. I will recommend and purchase from them again. Sincerely, Nick Vontz”
Nick, glad to hear you're happy with the new lens quality and our service in custom fitting the pair of lenses that didn't fit perfectly into your frames. Thanks for the review!
David, so glad to hear you appreciated the value we provide in very high quality polarized lenses to keep your favorite frames in action! Thanks for the review!
“Just as good or maybe even a little better than the original lenses. I always thought the black lenses on the Maui's were a little to dark. These are perfect!! I'll definitely be back for more business. The whole process was so easy and simple! These guys are fantastic! Thanks!!”
“Lenses were not as dark as the original. I would give more stars if they would have put my glasses back together tight. I’m having trouble finding someone to fix the problem.”
Kenny, we've offered to have you send the glasses back to us (with us covering shipping costs) to tighten your frames for you, though we did retighten them to the level they were when originally shipped to us.
“Super simple process to order, send in frames, and receive new lenses professionally installed in my sunglass frames! Great customer experience throughout! Well done!”
“The clarity is superb. I’m getting used to them being lighter in weight. The only con is that the lenses seem to be a little looser than originals, I’m guessing this is because they are not quite as thick as the original glass lenses. For now very happy with Tajima lenses. Let’s see over time how scratch resistant these lenses really are, that will be the true test in my eyes..”
Jim, thanks for the review! You should be noticing better optical clarity and 5x more scratch resistance in the lenses compared to your original Maui Jim lenses.
“Love my new lenses on my favorite frames! Warby Parker discontinued my frames and I was at a loss trying to find the narrow frames - I discovered Tajima on line and my problem was solved! Great customer service! Rob”
“The entire experience from beginning to end was excellent! The communication and response time couldn't have been better. I love my lenses! I had Vaurnet sunglasses from the 80's and they replaced the lenses with no problem. I highly recommend Tajima Direct. Jacob and his crew are fantastic!!”
“Thank you Tajima Direct! Jacob and Steve were very willing to assist me in selecting the best options for replacement prescription lenses bringing my favorite pair of Kaenon Hutch frames back to life! The process couldn't have been easier. I wore them last weekend sailing on San Francisco Bay. I love the crystal clear vision! I couldn't be happier. Bravo!”
“A perfect solution to revitalize my old Maui Jim frames with prescription lenses. The process was super easy and the lenses exceeded my expectations. Thank you!”
Warren, happy to hear the new prescription lenses exceeded your expectations and the process was easy to get new lenses in your Maui Jims! Thanks for the review!
“My experience with Tajima Direct has been excellent every step in the process of getting new lenses for my frames. I definitely would use your company again. If I could refer a new customer fo you, I would.
Thanks again I love my sunglasses!”
“I have received my Tajima lenses, and they were very easy to install and fit my frames very well. I use these for fishing so I can not yet say how good they are on the water yet but I will test them out in the next couple of weeks. I can compare these to other brands and let everyone know.”
Randy, thanks for the review. They will be the best lenses for fishing you can get anywhere on the market so I look forward to hearing what you think once you have a chance to use them!
“There was nothing about my Experience with Tajima Direct that wasn’t “First Class”. They should write a Harvard Business School case on them as how to build and manage a customer oriented business.”
“Hello Jacob & Steve,
Just wanted to let you both know how pleased I am with my new Tajima lenses for my Maui Jim Byron Bay sunglasses. The clarity of the lenses along with the ability to cut down sun glare is awesome. I believe that the Tajima lenses are as good as Maui Jim, and even surpass Maui Jim! I never thought I would say that, as I have been a fan of Maui Jim for years! Tajima -Direct will be my go-to for all of my lens replacements. Thank you for all of your assistance in helping me to establish that my original prescription sent to Tajima was wrong, and then helping me with replacement lenses once my prescription error was corrected by my Optometrist. Please keep on doing what you’re doing, by creating awesome lenses at a fair price and providing exceptional customer service!
Thanks again,
Michael Mitchell”
