“I was amazed at the personal customer service I received. Above my highest expectations! They reached out to me several times during the process to make sure I was kept informed and satisfied. The end result was highly satisfactory at a fair price. From my experience, I can highly recommend them and will use them again when the need presents itself.”
“The process of replacing my lenses was quick, easy and customer service associate Jacob was amazing in helping select the right lenses! Wonderful experience!”
“I approached Tajima with a pair of broken vintage sunglasses with very distinct frames which I was unable to get fixed at a local optician nor via a similar online service called Fuse. I was very impressed by Tajima's customer service, who I interacted with several times. I would recommend Tajima in a heartbeat to anyone needing their sunglasses repaired and/or upgraded.”
Thomas, glad to hear we could help get your vintage sunglasses back in action when no one else would do it for you. With the most modern and digital lab equipment out there, we're ready to take on projects many other optical shops or online retailers turn down due to the complexity or difficulty. Thanks for the review!
“My exact frame model wasn’t able to have replacement lenses, but Jacob helped me find the same style with the compatible model for replacement lenses for a very good price. The replacement RX lenses are the same color as my original lenses. Much less expensive than buying name brand frames plus lenses at the eyewear store.”
“The lenses that I received from Tajima are exceptionally well-made at a very reasonable price. I'm very happy with the product and the customer service. I'll come back again with another pair of glasses.
Thank you very much for your business!
David”
David, so happy to hear you're enjoying the quality of your new Tajima lenses and see the exceptional value we provide at a reasonable price! Thanks for the review!
“Having enjoyed a few days with my Tajima lenses in my Maui Jim, Frames, I realize these are the best glasses I've ever had, and I've worn glasses for over 60 years. In the ordering process, Jacob encouraged me to get individual measurements for each pupil distance, which I never before realized made such a difference. The prescription works perfectly throughout my extremes of eye movement. The polarization works without being noticeable and comfort is provided in all lighting conditions, including watching TV. These lenses are worth the cost and wait.”
Jittin, glad to hear you're happy with the quality of your new lenses! Yes, our patented lens material is the lightest weight polarized lens material that scores a perfect score for optical clarity!
“I ordered replacement lenses for my Costa Del Mar sunglasses, and the experience couldn’t have been better. Tajima communicated at every step in the process. I had my glasses back less than two weeks after my initial engagement, and the lens clarity and sharpness are as good as, if not better than, the originals. Very pleased and impressed!!”
Charles, happy to hear the experience of replacing your lenses couldn't have been better and that the quality of your new Tajima lenses surpasses your original Costa lenses! Thanks for the review!
“The customer service was outstanding, the sunglasses are also outstanding. The polarized lenses are good as well. I would recommend Tajima Direct for replacement lenses or just new glasses. They will be my "go-to" for new sunglasses.”
“Tajima Direct is 5 star in product and customer service. I could not be happier with my replacement lenses and I highly recommend this company. They are fantastic!”
“I received my Costa sunglasses with new Tajima lenses today. Tajima did quality work and everyone at rhe company has been great. I highly recommend them!”
“My prescription Maui Jim replacement lenses are perfect. I had a prescription change and decided to try Tajima based on all the solid reviews. I’m glad I did. They are every bit as good as my MJ lenses. Very high quality lenses that look amazing.”
“I've had 2 pairs of Maui Jim prescription sunglass lenses replaced with Tajima Direct. The quality is superb and were less than 1/2 the price of replacement Maui Jim lenses. There team was incredibly supportive to resolve an issue with the prescription being conventional vs digital. I highly recommend you take a look at what they have to offer.”
David, thrilled to hear you're loving your new prescription lenses for your Maui Jim sunglasses and see the value we're providing with superior quality at 1/2 the price. Thanks for the review!
“Tajima make the service seamless. Communications were excellent and timely. I received my new RX lenses and I couldn’t be more pleased. My frames are 10 yrs old and no longer in production and therefore new lenses were appropriate. This is a great option for your favorite frames. I will use the again in the future.”
“Over all the experience was pleasant. I had originally purchased the lenses to install myself but they weren't an exact fit but this was not Tajima's fault. I had purchased some Maui Jim Stingray's back in 2008ish, and the newer stingray's have been slightly altered over the years. I contacted Tajima and they sent me a shipping label to have the lenses corrected and in week or so I had my glasses with new lenses back. So, it was a relatively painless operation but in hindsight I should have just sent the frames on the first go around. As for the lenses them selves, they are great. They are very clear and match with my frames as if they were original.”
“Love my new lenses! Color choices were exactly what I chose online, service timely and informative. Would absolutely recommend. Just found another frame that I love and about to send it off to Tajima for a lens update.”
