“Maui Jim no longer offers replacement lenses for Twin Falls style. The Tajima-direct process was easy. I sent the prescription and frames to the Tajima-direct owner in southern California. He inspected the frames, sent the prescription with lens order to Japan where the lenses are made. The company in Japan sends the lenses back to Tajima-direct. Lenses are installed in the frames in California, and then shipped to the customer. (The customer does not pay tariffs since they are shipped from California.) My prescription is for single vision and the result is simply flawless. Jacob's communication was very clear and timely.”
Ramona, thanks for the review. We’re so pleased to hear that the process was seamless for you. To clarify: the polarized lenses themselves are originally manufactured in Japan, but once they arrive at our California lab we add your prescription, apply the coatings, and custom-cut them to fit your frames—so your frames never leave California. We’re delighted that your new single-vision lenses are flawless and that you appreciated Jacob’s clear and timely communication. Enjoy your refreshed eyewear!
“The customer service was excellent and they did everything they said they would on time! I would highly recommend them if you need sunglasses repaired”
Tom, thanks for the review. We’re thrilled to hear our team delivered on time and that you appreciated the excellent customer service. We’re grateful for your recommendation and happy we could repair your sunglasses and get them back in action!
Kai, thanks for the review. We're pleased to hear your new lenses are performing just like the original ones, delivering the clarity and quality you expect. Enjoy your refreshed eyewear!
William, thanks for the review. We're thrilled that you loved the job we did on your lenses and appreciate your support in sending more frames our way. We're always happy to help with new lens replacements!
Dustin, thanks for the review. We're happy to hear you're very pleased with your new lenses as well as the quick turnaround and customer service provided throughout the lens replacement process!
“Both sets of lenses are super. The most important thing, beyond the quality of the lenses when ordering online, is COMMUNICATING, and they are great at it. They were sure, and therefore, I was sure, that the lenses which were complicated were exactly what my doctor recommended. Also, they treated my 15-year-old Italian sunglass frames perfectly with new sunglasses, and fitted new lenses in my Moscots. Jacob was a friend, and I could count on him to answer my questions and concerns. I saved over $600 for two sets of glasses rather than having Moscot take care of the whole thing.”
Wow James, thank you for the truly glowing review. We're so happy to hear we could provide you with top quality prescription lenses through an easy and communicative lens replacement process - all while saving you tons of money!
Terri, thanks for your support and review. We're pleased you've been happy with both of your lens replacements and found our customer service to be excellent!
Jill, we're pleased to hear you found the lens replacement process to be easy with good communication throughout the process. Hope you enjoy our superior polarized lens technology too!
“The product and service was undeniably more than excellent. The experience of getting constant updates with Jacob makes you feel that you are a part of the process.”
Linh, we're so happy to hear you've been loving the new lenses and found our lens replacement service to be quick and high quality. Thanks for your review!
“I Wore these lenses to go fishing for the first time today and it is was awesome. I was able to see into the water more than I have ever been able to. The look of these lenses appeared to be of high quality. My old lenses were Costa Del Mar but not full prescription strength since Costa can't cut my strong prescription as in most other companies but Tajima had no problem cutting my prescription. Jacob at Tajima was a great help from beginning of the order until I received my lenses. This is an A+ company”
Wow Bao, thanks for the glowing review. We're so happy to hear you're finding the new prescription lenses to be better than anything you've ever worn before - and pleased we could make them in your strong prescription despite Costa and other shops not being able to!
