“My sunglasses were very scratched up and I sent them in to get new lenses. My experience was fast and easy, and I was notified every step of the process. I received them back within a week, and it looked like they were brand new! Thank you so much for bringing my glasses back to life.”
“I now have five pairs of sunglasses with Tajima prescription lenses, and happy with every pair. The latest pair that I received a week ago have the Copper/Rose 15 Silver Mirror lenses.
I am caught up in the pickleball craze...love the sport(I'm a former college-level tennis player). I wanted to give the lenses a try as they are supposedly versatile and good for fast-action sports.
They worked great for me, and the same Tajima quality that have with my other sunglasses! Thanks, Jacob and the Tajima team!”
Curtis, thanks for your continued support! We're so happy to hear you're loving your new Tajima prescription polarized lenses - this pair and the previous 4 pairs!
“Company was fantastic to work with, prompt turn around , great product and so happy to have my sunglasses back! Will definitely work with them in the future. Thanks so much Jason, customer service is amazing”
Denyse, thanks for the review. We're so pleased to hear our service and product surpassed your expectations - those are the two areas we focus most on: Product Quality and Top Customer Service!
“After having such a difficult time finding a replacement lenses for my Persol sunglasses, Tajima was fantastic. They measured and replaced the lenses with pretty much an exact if not slightly better lens than when I first purchased them. Customer service is great as well. Hopefully I don’t have to have lenses replaced I the future, but if so, I know where I’m going.
Would highly recommend them!”
“These are my second pair of Tajima lenses. I am very pleased with both the lenses and the rapid customer service. I purchase empty designer frames on line and then have the Tajima lenses installed Voila. Designer sunglasses at a fraction of the cost”
“Tajima Direct replaced my Maui Jim lenses for 10% less than Maui Jim would have replaced them for. I would not buy Maui Jim glasses again but I'd use Tajima Direct for lense replacements all the time going forward. They were professional, kept me informed throughout the process, and delivered great replacement lenses in less than a week. I'd highly recommend doing business with Tajima. They are one of the few companies I've worked with who truly understand how to treat a customer. Great product AND great service.”
Lawrence, thank you for the incredibly kind review. So happy to hear you found our lenses to be even better than your original Maui Jims, for less than their price, with great service to back it all up!
“I wish more companies were as responsive and focused on their customers. I recently had cracked lenses replaced on a pair of Smith Castaway sunglasses. Tajima sent frequent e-mails keeping me apprised of the replacement progress, which was very helpful. The replacement lenses are exactly like the original, and very high quality.
I had mentioned to Tajima that these glasses had special meaning as they belonged to our son who was an avid outdoor guide. I also shared that we lost our son last year. Enclosed with the returned glasses was a very thoughtful hand-written note acknowledging our loss and wishing us well in his memory.
This is a very unique company that I cannot endorse more highly.”
“Excellent customer service. Replaced my Maui Jims with a progressive lens, something other optometry places said couldn't be done! Very happy with this company.”
“Replaced prescription lenses with nonprescription lenses for my 18 year old Maui Jim’s. They are perfect. Very light weight and clear as a bell. Fast turnaround too. I enthusiastically recommend Tajima.”
“Great lenses I've been using them in my Rudy's for golfing. You even got the approval of my wife who's been an optician for 30 years I was 15 years in the area business now retired but last work for a lab. I saw your lenses and I thought why not give him a try I'm glad I did actually I have two pair of inserts in my Rudy's and they're both from you one's a gray with a silver mirror. I just bought the Brown lunches they work really great for golfing thank you they do have great quality”
“Cracked one of my lenses. Sent it in pre paid box to Tajima. Glasses came back, quickly, with two new lenses. I had an excellent experience. Tajima has a great product & great business plan. Thank you for doing it right!”
William, great to hear you're very pleased with our lens replacement service along with the quality of our Tajima replacement lenses! Thanks for the review!
