“I'm very happy with the service I received. My glasses we're a gift and to have them repaired to the orginal condition was a big relief. I will recommend your service going forward!”
“Outstanding service and product. Before ordering progressive sunglass lenses with prisms (to address my double vision issue) for my old Adidas Raylor S frames, I did research on Tajima and can say that the one star criticisms were in no way close to the service Steve provided me. He communicated frequently, patiently and politely with utmost professionalism. When I said did not want a logo on the lenses, he said "no problem." He walked me through the ordering process which was a bit out of the ordinary because I wanted the progressive lense as far down as possible so I could read when needed but not interfering with vision looking down at a golf ball or bicycle computer. The shipping of the frames was very easy -- supplying me with a box, postage paid. While pricing was a tad higher, the service and quality was well worth it and there was no concern with add-on features because of the fixed price. In short, I cannot recommend Tajima enough.”
Jeffrey, thank you so much for your 5 star review, and we're so glad you're so happy with the new progressive lenses as well as the service we provided to you before and during your ordering process. Enjoy!
“It's fast, it's easy and, most importantly, the lenses are just spectacular...did 3 frames already, and couldn't be happier with the result. Highly recommended.”
“It is a pleasure to write this review because I have had the most satisfactory experiences with this company, three separate pairs of sunglasses, all with damaged lenses, were replaced by Tajima Direct lenses in the last few months. The frames for these sunglasses were in reasonably good condition, and I could find no local eye care businesses, or the companies that sold them, willing to replace the lenses. All three pairs were relatively expensive and purchasing new sunglasses was an option I was not pleased about. Following the first outstanding results provided by Tajima Direct, and the excellent new, and better, lenses that were replaced in my Costa Del Mar sunglasses, I decided to send in two more pairs. Before this, I had sadly, and reluctantly, considered throwing them all away. An action that seemed irresponsible and unnecessarily wasteful.
In the next order, I sent in one Costa Del Mar pair that belonged to my wife and a second pair of Serengeti Drivers that were mine and scratched up from decades-old wear from almost daily use. The important thing that mattered to me was the high quality of lenses that Tajima used to replace the originals, and the very personal communications I regularly received before, during, and after the orders were placed, for all three pairs of sunglasses. It seems as if I know Jacob and Steve more as friends than as business people. The convenience they provide to ship the sunglasses, and the speed at which they were returned, were efficient and exceptional. My experiences with this company have renewed my faith in people I have never met, and in the kind of services, they can provide. Without any doubt or reservations, I would wholeheartedly recommend and encourage Tajima Direct to anyone who desires to have a damaged pair of glasses replaced as opposed to buying new ones.
"Thank you" for the opportunity to make this statement.
Respectfully. -G. Morgan Becker, Dade City, Florida 33523”
G. Morgan, wow thank you for the very kind and glowing review! So happy to hear we could revive these old sunglasses for you with new lenses that are even better than your originals and that our personal customer service put the whole experience over the top for you. Enjoy your new lenses!
Richard, so happy to hear you're loving the quality of your new Tajima lenses along with the consistent updates we provide throughout the lens replacement process! Thanks for the review!
“I love these Rose/Copper tinted lenses. I had cataract surgery and reused a pair of prescription Maui Jim frames that I loved for nonprescription lenses since I don't need a prescription anymore. Easy to install and a perfect fit. Contrast seen with this tint is unbelievable.”
“After several weeks of using my Tajima clear glasses and sunglasses I can say they are really nice. I needed progressive and high index for my prescription and both pairs came out perfect.
I highly recommend Tajima.”
“Jacob and team at Tajima were terrific! I broke a lens in my my Maui Jim sport sunglasses. I needed a few special considerations - reflective polarized lenses for water sports, progressive bifocals, and astigmatism prescription. The ordering was very straight-forward and talking to them on the phone, I got good advice to get exactly the lenses I wanted. Delivery and turn-around time was acceptable; not super fast, but after all, it takes a few days to make quality lenses so I am glad they take their time and do it right. I am quite satisfied with my new lenses in my old frames, and I would highly recommend Tajima to other prospective buyers. And I had a few follow up questions, after I received by glasses, to which Jacob was very responsive. Great customer service.”
“I’ve had lenses replaced on 2 pairs of glasses and couldn’t be happier with them. Our third pair will be on the way soon! Jacob, the company’s co-founder has been amazing with keeping me updated on receiving and shipping my orders. I would recommend them to anyone!”
Paula, thanks for the great review! So happy to hear you're loving the new lenses, the workmanship, along with the service we provided throughout the process!
“The process is simple with pre-paid box sent from Tajima to ship your frames to them.
I have progressive lens sunglasses and my daily clear lenses, service and quality are outstanding, I won't go anywhere else.”
Rich, so glad to hear you found the process to be simple and easy to get us your frames for the new lenses and that the lens quality and workmanship were exceptional. Thanks for your support and your kind review!
“Received my TAJIMA replacement prescription lens for my Maui Jim Makaha sunglasses the other day and all I can say is WOW! The clarity of these new lenses is outstanding - far exceeding the original ones from Maui Jim. The service and constant contact with Jacob throughout the entire process were exceptional. His concern for customer satisfaction led me to send them a pair of old Armani frames so I could get clear prescription lenses replaced in my favorite frames. I will use Tajima Direct in the future.”
“My new prescription sunglasses lenses look awesome.The whole process was super fast and easy. I would absolutely recommend Tajima if you need prescription lenses or and new lenses .”
“Fantastic, easy to order and well worth the investment once received. I exclusively use Tajima for all of my prescriptions. A+ for service and quality.”
Janet, so glad you're pleased with our service of replacing lenses, the process that we used, and were happy with the experience as a whole! Thanks for the review!
“When ordering the replacement lenses, I was not sure how they would fit the frames. The fit was
perfect and the lenses are top quality. I am very pleased with the purchase and would order from them
again.”
