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Tajima Direct Reviews

5.0 Rating 1,472 Reviews
99 %
of reviewers recommend Tajima Direct
Read Tajima Direct Reviews
Tajima Direct 5 star review on 5th January 2025
Richard Camacho
Tajima Direct 5 star review on 16th November 2024
Richard Iglar
Tajima Direct 5 star review on 18th October 2024
Michael Lach
Tajima Direct 5 star review on 18th October 2024
Michael Lach
Tajima Direct 5 star review on 12th October 2024
Kim Larson
Tajima Direct 5 star review on 28th September 2024
Sue McGuire
Tajima Direct 5 star review on 12th August 2024
Lance Jessee
107
Anonymous
Anonymous  // 01/01/2019
I have a complex progressive prescription with retina damage in my right eye. I had been frustrated with the exorbitant costs of replacing my eyeglasses at local eye stores. When my eye doctors prescribed that I get polarized sunglasses to protect my eyes I was most apprehensive of spending the money. I had never tried shopping for eyeglasses on the web and was nervous about trying my luck. I came across Tajima Direct and a couple of other vendors with a plain google search. I sent a query to Tajima Direct using their submit form page. I was shocked to receive a voicemail and a follow up email within half an hour with very helpful answers to my questions. Steve helped me in picking out among my choice of frames from Maui Jim. Even before I placed an order and shipped off my frames to them, Steve ran off multiple models to determine the best options for my lenses. They also spent a lot of time on the phone and email exchanges to help me get my PD & SH measurements finalized. I loved the fact that picking lens treatments was so easy in that everybody gets everything for one one price. The entire process was extremely smooth and I was kept informed by either Steve or Jacob the whole way. I have just received my new sunglasses and I love them! I have never ever had anything close to this. I am so thrilled that I chose Tajima Direct for my sunglasses. I will use them for all my eyewear needs in the future. I rarely write such positive reviews but I am compelled to give Steve & Jacob the highest possible grades for their extraordinary product choices and customer service.
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Posted 2 years ago
Wow, Andrew thank you so much for the incredible review! So happy to hear you're loving the lenses and the personal service we provided you!
Posted 2 years ago
I am beyond pleased with the prescription lenses that we installed in my frames. The turnaround time was quick and the product is fantastic. I had progressive sunglass lenses installed and it took a couple of days to get used to them (just like all my prescription progressives) but once I did I became so excited to have quality sunglasses at a great price. I got them for driving, but I find that I forget to take them off when I go into a store or work because they are so perfect that I forget that I have glasses on.
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Posted 2 years ago
Alan, wow thrilled to hear your progressive polarized lenses are working out so well for you!! Thanks for the review!
Posted 2 years ago
So glad I could replace the lens on my Howler. Had a little trouble getting it back in but put frame in hot water helps, also getting them cleaned up to.
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Posted 2 years ago
Ward, happy to hear you're pleased with the new lenses for your Costa Howler sunglasses. Thanks for the review!
Posted 2 years ago
Super happy with my new lenses. Thanks!
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Posted 2 years ago
Alan, glad you're loving your new Tajima lenses! Thanks for the review!
Posted 2 years ago
Nice new lenses in my Gucci frames. The customer service is great and Jacob is super responsive!
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Posted 2 years ago
Madeleine, happy to hear you're pleased with the quality of the new lenses along with the service we provided to you! Thanks for the review!
Posted 2 years ago
Jacob and the team are great - killer customer service. Love the new lenses and MUCH more cost-effective than replacing my Maui Jims outright. Thank you!
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Posted 2 years ago
Robert, so happy you're loving the new lenses and find great value in the prices we provide. Thanks for the review!
Posted 2 years ago
My eight year old revo’s look brand spanking new. Thank you Tajima
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Posted 2 years ago
Louis, happy to hear we could make your old Revos look brand new again! Thanks for the review!
Posted 2 years ago
Fantastic customer service and MAGNIFICENT replacement lenses for my Vuarnet frames --- I highly recommend this company for all of your optical needs!
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Posted 2 years ago
Michael, glad to hear you found our customer service and lens quality to be exceptional! Thanks for the review!
Posted 2 years ago
Recently I purchased replacement lenses for 2 pairs of costa frames. I received each set in the mail and replaced one set with no problems. The second set wouldn't snap in quite right, so I reached out to Tajima Direct and they sent me a shipping label to send back with my frame and they would custom fit them for me at no additional charge. Customer support was outstanding. I will recommend and purchase from them again. Sincerely, Nick Vontz
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Posted 2 years ago
Nick, glad to hear you're happy with the new lens quality and our service in custom fitting the pair of lenses that didn't fit perfectly into your frames. Thanks for the review!
Posted 2 years ago
Tajima’s replacement program is easy, customer service is great, and they are a great value…highly recommended.
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Posted 2 years ago
David, so glad to hear you appreciated the value we provide in very high quality polarized lenses to keep your favorite frames in action! Thanks for the review!
Posted 2 years ago
Just as good or maybe even a little better than the original lenses. I always thought the black lenses on the Maui's were a little to dark. These are perfect!! I'll definitely be back for more business. The whole process was so easy and simple! These guys are fantastic! Thanks!!
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Posted 2 years ago
Stewart, so happy to hear you're finding your new Tajima lenses to be even better than your original Maui Jim lenses! Thanks for the review.
Posted 2 years ago
3 pairs so far 👍 Beautiful work & lenses 😎❗
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Posted 2 years ago
Ira, thank you for your support. Happy to hear you've been so pleased with all three pairs we've done for you.
Posted 2 years ago
Lenses were not as dark as the original. I would give more stars if they would have put my glasses back together tight. I’m having trouble finding someone to fix the problem.
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Posted 2 years ago
Kenny, we've offered to have you send the glasses back to us (with us covering shipping costs) to tighten your frames for you, though we did retighten them to the level they were when originally shipped to us.
Posted 2 years ago
Super simple process to order, send in frames, and receive new lenses professionally installed in my sunglass frames! Great customer experience throughout! Well done!
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Posted 2 years ago
Steve, thrilled to hear it was such a great experience getting new custom lenses for your favorite frames! Thanks for the review!
Posted 2 years ago
The clarity is superb. I’m getting used to them being lighter in weight. The only con is that the lenses seem to be a little looser than originals, I’m guessing this is because they are not quite as thick as the original glass lenses. For now very happy with Tajima lenses. Let’s see over time how scratch resistant these lenses really are, that will be the true test in my eyes..
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Posted 2 years ago
Jim, thanks for the review! You should be noticing better optical clarity and 5x more scratch resistance in the lenses compared to your original Maui Jim lenses.
Posted 2 years ago
Love my new lenses on my favorite frames! Warby Parker discontinued my frames and I was at a loss trying to find the narrow frames - I discovered Tajima on line and my problem was solved! Great customer service! Rob
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Posted 2 years ago
Rob, happy you found us too - glad you're pleased with the new lenses and our service along the way. Thanks for the review!
Posted 2 years ago
My wife loves him they were her favorite classes and you brought them back to life
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Posted 2 years ago
Salvatore, glad to hear we could bring your wife's favorite glasses back to life with new lenses! Thanks for the review!
Posted 2 years ago
The entire experience from beginning to end was excellent! The communication and response time couldn't have been better. I love my lenses! I had Vaurnet sunglasses from the 80's and they replaced the lenses with no problem. I highly recommend Tajima Direct. Jacob and his crew are fantastic!!
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Posted 2 years ago
Cheryl, happy to hear your vintage Vuarnet sunglasses are back in action with new lenses! Thanks for the review!
Posted 2 years ago
Thank you Tajima Direct! Jacob and Steve were very willing to assist me in selecting the best options for replacement prescription lenses bringing my favorite pair of Kaenon Hutch frames back to life! The process couldn't have been easier. I wore them last weekend sailing on San Francisco Bay. I love the crystal clear vision! I couldn't be happier. Bravo!
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Posted 2 years ago
Marcel, thrilled to hear your new prescription lenses are providing crystal clear perfect vision! Thanks for the review!
Posted 2 years ago
Incredible customer service from start to finish AND absolutely incredible lenses!! My 20 year old Chanel sunglasses look like new!!
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Posted 2 years ago
Paola, so happy to hear you're loving the new lenses for your vintage Chanel sunglasses! Thanks for the review!
Posted 2 years ago
Tajima Direct is rated 5.0 based on 1,472 reviews