Greg, thanks for your very kind review. We're happy to hear you're very pleased with your new lenses and the service we provided throughout your lens replacement!
“Tajima Direct provided a very easy and extremely quick turn around service to replace the lenses in my glasses. Pleased with the clarity of my new lenses.”
Kendal, we're pleased to hear you found our lens replacement process to be very easy and extremely quick with very high quality lenses. Thanks for the review!
Michael, so happy to hear you're finding the lens quality to be great and that you appreciated our very personal approach to customer service. Thanks for your review!
“The process was quick and easy. The new lenses function well .I would recommend this to anyone who would like to save their favorite sunglass frames and replace with new lenses.”
Susan, thanks for the review. We're happy to hear you found the lens replacement process to be quick and easy and that you're pleased with the new lenses!
“Customer service was quick ad easy and would follow up to make sure I was satisfied. They seemed to take a personal interest in customer satisaction.”
Bill, thanks for the review. We're pleased to hear you found our customer service helpful and the lens replacement process to be quick and easy. We do take a big interest in customer satisfaction!
“Everything about the experience was great, from the personal (that means I talked to a REAL person) touch of a representative who helped me do everything, right down to the contact he made twice while glasses were en route to delivery. Glasses were perfect. Only problem came with me…lost them on my recent trip…that’s what I don’t do expensive glasses, and probably won’t again.”
Helen, thanks for the very kind review. Sorry to hear you lost the sunglasses, but we're pleased to hear you were very happy with the new lenses as well as our personalized service throughout the process!
“Their customer service was amazing, they were in touch with me from the time that I placed the order through delivery. They were very helpful and responsive to all questions I had. The quality of the lenses is wonderful and they are perfec.”
Dawn, we're so happy to hear you found our customer service and communication to be amazing with the lens quality being wonderful. Thanks for the review!
Chris, we're so happy to hear you're very pleased with the new lenses and finding them to be clearer and sharper than other replacement lenses you've had in the past. Thanks for your review!
“Ordered cause I had broken my glasses, the ease of replacement was surprising and the lenses are quite resilient so it wasn’t a hard job to replace them. Overall I would recommend to others!”
“I had another amazing experience with Tajima Direct.
Tajima made two pairs of glasses (regular and sunglasses) from a Rx that I received locally. As it turns out, my place where I got my eye exam made a mistake on the prescription, making the new glasses useless.
Tajima coached me through the steps to make sure it was an incorrect Rx and that, in fact, turned out to be the case. Thanks to their help, I got a new prescription (this time a correct one).
They made two new pair of glasses that were great, like previous pairs they made me. It's not only about the great lenses, it's also about their incredible service. Tajima Direct was there for me through the entire customer journey and I highly recommend them.”
Wow Ross, thank you for the glowing review. We're so happy to hear you found our customer service to be incredible and are loving your new prescription lenses!
William, we're so happy to hear that you're very pleased with your new prescription sunglass replacement lenses that we made for you. Thanks for the review and your support in ordering another pair!
“The entire process was easy and smooth. Jacob and his team communicated throughout, which made me feel like a priority not just an order. The lenses really are the story though. Crystal clear, sharp vision, and they look great in my frames. Would definitely use Tajima again, and will refer friends.”
Drew, wow thanks for the very kind review. It's great to hear you found the process to be easy and smooth with exceptional communication and premier lens technology!
“Great experiance my old lenses were scracthed
once I ordered my lenses I recieived a ship to lable, sent them off and in about a week new lenses.
My glasses are now great again!! It was so easy.
Thank you Tajima!!
V/r
Joe K”
“Had 2 sets of lenses from Tajima; one where I provided the frame and another where I provided the model of a lost pair of maui jim sunglasses.
Jacob was awesome - he managed to get a used frame of the mai jim sunglasses for me and had the lenses on both frames delivered speedily.
Have now had it for a couple of weeks, and the lenses are beautiful and comfortable and the service outstanding.
Recommend them highly”
Nagraj, we're so glad to hear that you're very happy with your new Tajima lenses and the service we provided to you throughout the process. Thanks for the review!
Salvatore, thanks for your very kind review. Great to hear you found the experience, lens quality, price, customer service, and overall value to be exceptional!
