“I’m not sure what I like more, the great lenses or the customer service. Jacob was awesome to works with and I am very pleased with how he answered all my questions and concerns. Great lenses, Great service!!!!!”
Timothy, thanks for your glowing feedback. We're glad our lenses and customer service impressed you, and that Jacob could answer all your questions and concerns.
“My new Maui Jim with prescription blue lens turned out perfectly. Even though i have a difficult RX, Tajima took the extra effort to make sure everything was perfect. Their attention to detail would satisfy even the most picky consumer. These guys are simply the best!!!!!!”
Harrison, thanks for your glowing feedback. We're glad your Maui Jim prescription blue mirrored lenses turned out perfectly and that our extra effort and attention to your prescription were appreciated.
“Excellent customer service, fast turnaround, great lenses. I have recommended it to my entire crew and will get a second pair once this season ends with a darker tint for open water sailing.”
Levent, thanks for your very kind review. We're glad you appreciate our fast, customer-focused service and lens quality, and we appreciate you recommending us to your crew and planning another pair with a darker tint for open water sailing.
“I'm very pleased with my new prescription lenses as well as the entire process including sending in my prescription and communications with Jacob. He was very helpful in aiding me in getting everything accurate for multifocal lenses. My vision is great and if I were to need additional lenses I wouldn't hesitate to order from Tajima Direct.”
We’re delighted to hear your new progressive prescription lenses turned out perfectly and that our support made the process smooth and easy. Thanks for your very kind review, Ina!
“When the films on my favorite Ray-Ban sunglasses started delaminating, I looked everywhere for replacement lenses only to find that the OEM lenses were no longer available. That's when I landed on Tajima Direct. Their white glove service and custom, better than OEM lenses made it easy to have the lenses replaced.”
Ronnie, thanks for your very kind review. We’re glad our white-glove lens replacement service made it simple to refresh your Ray-Bans and that our custom lenses exceeded the quality of the originals.
“Outstanding sunglasses lenses cut to perfection despite my 4 plus astigmatism and need for bifocals. I can only recommend others to use this company, they are incredible. Communication was immediate and ongoing throughout the process.”
Andy, thanks for your very kind review. We’re glad your lenses were made perfectly for your strong astigmatism and that you appreciated our consistent communication throughout the lens replacement process.
“very easy company to work with. Got my Maui Jim and Costa sunglasses with broken glass lenses back looking like new. Very happy and will use them again”
“I have been very pleased with my lens. These are my first prescription sunglasses and they are wonderful. I don't know why I waited so long. Tajima has been a wonderful company to work with. Thank you for you help!”
Nancy, thanks for your glowing feedback. We're glad your first prescription sunglasses turned out wonderfully and that you've enjoyed working with the Tajima team.
“Great lenses, love the variety of color choices for all the different activities that life throughs at ya. One of the best polarized lenses I've ever tried. Great job guys.”
Luke, thanks for the kind words. We're pleased you appreciate the variety of lens colors for different activities and that our polarized lens technology is the best you've tried.
“My experience was great! Jacob went above and beyond. He even caught a discrepancy with my previous glasses provider. I am very pleased with the service I received and recommend Tajima Direct and Jacob in particular!”
“I was so pleased with the product and the customer service I received that I have a second pair on its way to them to craft new lenses! My frames were oldie but goodie Maui Jims and they have been refashioned into awesome skeet shooting glasses. I am ecstatic!”
It’s wonderful to hear our lenses and lens replacement service have impressed you, and that your old Maui Jim frames are refreshed and ready to go again. Thanks for your glowing feedback, Vicki.
We’re glad to hear you're so happy with our fast lens replacement service and the lens quality / craftsmanship provided. Thanks for your review, Heidi.
“Dealing with Tajima for replacing the lenses on my HardCore Kaenon's was a breeze. Online just fill out the form with your lense choice, ask for a box, put glasses in box, slap on new included shipping label, ship free, and in very short order my Kaenon's were back on my head. Tajima was in Email contact with me during the entire process which was very reassuring. Fit and shape wise my glasses are as snug and wrap around as they were new. The new lenses are just like having a brand new pair of Kaenon's, great clarity, distortion free, and great polarization. Thanks,,,”
Bill, thanks for your very kind review. We’re so pleased to hear how happy you are with our streamlined lens replacement process and the fit and clarity of your new Tajima lenses.
“Phenomenal experience throughout process. The company went above and beyond my expectations. The lenses were expertly repaired and the turnaround time was expeditious. Highly impressed, highly recommend!!”
Thanks for your glowing review, Allison. We're glad to hear our lens replacement service and personal touch surpassed your expectations along with the quality of the lenses themselves!
