“Love my new Tajima Lenses! The fit and finish is perfect (with the exception of a little overspray where they painted the Tajima logo), not to mention that the lenses have me seeing crystal clear in the bright sun. I will say it took me a few days for my eyes to adjust to them.”
Jonathan, so glad to hear you're loving your new lenses, especially the optical clarity that is unrivaled by any other lens material or technology. Enjoy them!
“What a great company. Incredible service. They reached out to confirm my order because I was going from prescription to non-prescription lenses and they took the extra effort to be sure. The order was processed quickly, and I love my new lenses. Will use again and highly recommend!”
“I couldn't be happier with the prescription lenses I just received for my Costa Black Fin Pro's! Crystal sharp optics with the polarized lenses, better than OEM in my opinion. Great communication right from the start! I will be back to buy again.”
“They are excellent! The mirror green, polarized brown RX lenses provide great contrast and clarity. Communication and quality control has been top notch too. I will definitely use your services in the future.”
“Excellent customer service every step of the way, I got a brand new pair of shades for a fraction of the price of a new one, thanks a lot for the excellent product!”
“I HIGHLY recommend Tajima Direct for quality and customer services. They are very customer service focused, professional, responsive, courteous, and very knowledgeable. They reached out immediately after placing my order asking to qualify / clarify my prescription. They kept me informed when my frames arrived, when to expect to have the lenses made and shipped back. Once I received my Maui Jim frames and custom prescription lenses, I was contacted again. I had a few questions and they very quickly reached out directly to speak with me. They were patient, listened, and addressed all my questions. In the process, I learned a lot more about their background, processes, and quality of the lenses, materials, and their work. I was really impressed with all that I learned and with Jacob and Steve.”
Anthony, very kind review, thank you! Really happy to hear you appreciated our personalized and attentive customer service and are ultimately very happy with your new lenses!
Chris, thrilled to hear you're finding your new polarized Tajima lenses to be the best quality you've ever had - our lens technology doesn't disappoint! Thanks for the review!
“My Costa frames were still in good shape but the lenses had been abused. For about 55% of the cost of a new pair of progressive lens sunglasses, I had new Tajima Direct lenses put in my existing frames. WOW! great quality lenses. Door to door was about 3-weeks turnaround. I received shipping and receiving updates. I'll refer this service to others. Great business model.”
Roger, so happy to hear you're loving your new progressive lenses and appreciate the value provided with the highest quality lenses for nearly half the price of going through brands or your eye doctor! Thanks for the review!
“I’ve purchased 3 pairs of replacement lenses from Tajima. The first lenses were a replacement for scratched Warby Parker glasses. The replacement lenses are perfect and it was an easy straightforward process.
I had an unusual request because I also wanted to get transition lenses in very curved sunglass frames. I had searched several manufacturers before happening upon Tajima. I had emailed a couple and was told that progressive transition lenses couldn’t be made for the highly curved frames. Jacob at Tajima was able to make the transition progressive lens replacements. Unfortunately, with the highly curved lenses, the hi-tech Trivex lenses had a very slight distortion effect that wasn’t present on my less curved glasses. I was able to work with Jacob directly and ultimately the lenses were remade in Polycarbonate, which didn’t have the distortion effect. The transition progressive sunglasses are perfect now!
It truly reveals the character of a company in how they handle the occasional problems that inevitably happen with all products. I think it was more a problem with my eyes rather than the product, but Jacob helped resolve the issue. I was very impressed with the troubleshooting process and ultimately they replaced the lenses with another material.
I would give more than 5 stars if I could. Tajima Direct is a high-class company that goes above and beyond to help its customers. Their lenses are top-notch, and in the unlikely event that there is a problem, the customer service is unparalleled. I will definitely purchase replacement lenses from them again!
Monty”
Lamont, wow what a review! Thanks for all the kind comments and so glad to hear we could get you the lenses you wanted that no one else would make for you!
Thank you so much for your review, John! We are so pleased to hear that you are coming back to get another pair done and are looking forward to continuing to provide fantastic service and lenses to you.
“Awesome service and product! So nice to be able to wear my favorite sunglasses with new unscratched lenses! Thank you for your quick delivery and quality product.”
“Jacob has made multiple lens sets both prescription and plain for me. They all have been excellent!
I’m on the east coast and the turn around time is amazing!
Jacob and Tajima never disappoint!!”
Thank you so much, Jan, for the incredible review! We're so glad to hear that not only were they all excellent, but that they were delivered to you in an amazing turn-around time! We are grateful that you continue to choose Tajima Direct and we look forward to providing more great products and excellent customer service in the future!
