Talabat Reviews

“ Very slow response and terrible customer service to wrong items delivered. It has been almost 24 hours since the wrong item delivery and it is still not resolved. Too much incovenience and stress to paying customers. Until now I am waiting to get the wrong delivery resolved. ”

“ It’s incredibly frustrating when basic customer service falls short. After contacting customer care 20 times, all they’ve done is apologize and end the chat. They sent groceries with three missing herbs and a damaged coconut water that spilled everywhere. Even the package received was not sealed properly. Unlike Noon and Careem, their service is unreliable and disappointing. ”

“ The most terrible delivery service. Didnt bring the order. Took money and never made a refund. Was blaming me by the phone that it was my fault that i didnt collect the order. Customer service is not responding, ignoring and sending template messages. Unacceptable and unrespectful behavier ever! Even 1 star is too much! ”

“ Their customer service is practically non-existent, making it nearly impossible to resolve any issues directly. ”

“ I'm sad to do so, as Talabat was my go-to delivery service, but after this incident, I no longer feel confident putting myself in a situation where I might face such poor customer support again. ”

“ When I contacted customer service, I spoke to Khadeeja, who reassured me that my money was "safe" with them. ”

“ This happen twice when we order online the amount of the different from the actual delivery..instead of 99aed when rider came they ask us to pay 119.. and customer service also didnt answer the customer properly ”

“ Very bad service no live chat in Talabat app to talk about the other. That too from a fast food joint taking 1.5 hours for delivery. ”

“ The service price is high and there is no action taken to complaints. When there is wrong items in order, it will not be replaced or refunded. ”

“ Very bad and unprofessional service!! They deduct money from my account for an order that was not even created and when I followed up with them on X they bold me there was a technical issue hence the deduction and the refund will be in 5-7 days!! Now after 12 days still.no refund and they told me they need another 5-7 days for the refund!!! Other delivery apps like delivero or noon MUCH better and MUCH professional ”