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Talabat Reviews

1.1 Rating 127 Reviews
C-
Happiness Grade
C-

Customer Service - Average

55.77%
Industry Average
Their customer service is practically non-existent, making it nearly impossible to resolve any issues directly.
posted 1 week ago - Nana
I'm sad to do so, as Talabat was my go-to delivery service, but after this incident, I no longer feel confident putting myself in a situation where I might face such poor customer support again.
posted 2 months ago - Daniel
When I contacted customer service, I spoke to Khadeeja, who reassured me that my money was "safe" with them.
posted 2 months ago - Seenat
This happen twice when we order online the amount of the different from the actual delivery..instead of 99aed when rider came they ask us to pay 119.. and customer service also didnt answer the customer properly
posted 2 months ago - Anonymous
Very bad service no live chat in Talabat app to talk about the other. That too from a fast food joint taking 1.5 hours for delivery.
posted 3 months ago - Anonymous
The service price is high and there is no action taken to complaints. When there is wrong items in order, it will not be replaced or refunded.
posted 4 months ago - Amna
Very bad and unprofessional service!! They deduct money from my account for an order that was not even created and when I followed up with them on X they bold me there was a technical issue hence the deduction and the refund will be in 5-7 days!! Now after 12 days still.no refund and they told me they need another 5-7 days for the refund!!! Other delivery apps like delivero or noon MUCH better and MUCH professional
posted 4 months ago - Mohammed
Very bad When u receive order it is wrong or spoiled never return money of changes It is very bad service I will not recommend at all
posted 4 months ago - Anonymous
I ordered from them for my guest I waited more than 5 hours and keep calling them to check the order after long time waiting they sending a notification that I got my order when l contacted them oooh sorry you didn’t get your order sorry within 20 min will send it again and again nothing in the end ok will refund your money within 24 hours and till now nothing again and again contacting them in the end ooooh dear send your bank statement to make sure you didn’t get your money and the funny part the customer service she wants me to rate them good after the conversation no sham.
posted 4 months ago - Anonymous
Very bad service in the world.
posted 4 months ago - Anonymous