“I have had Rheem tankless water heaters before because their reputation for quality products is well kown. For those first-time users be reminded that there is a learning curve in using tankless water heaters. I tell people to make small adjustments when bringing the water up to their desired temperature. Note the approximate location of the adjustment lever and when getting into the shower move the lever to that location and let the water run for about 15-30 seconds to reach the desired temperature. Then you can make minor adjustments while in the shower. Making major changes to the lever position can fool the sensors in the water heater and add too much cold water to the water stream giving the user a shock of cold water. Remember- SMALL ADJUSTMENTS!”
“This is the best place to buy Rheem tankless water heaters. They ship quickly, are responsive to emails and phone calls. I've never had an issue with them.”
“Love it easy install only neg hot to far side of home little longer but endless hot water is wonderfull help line was good recomend get one insted of a tank”
Glad you like your unit, received it quickly and have it working. I am curious though, what could have been better? I ask because you only rated us 4 stars. What could we have done to have earned a 5-star review?
“This unit was for a typical 2 bedroom apartment where the old tank type leaked out of the old one into a crawl space. Opened up a lot of space and allowed for room to access the damaged areas under the old unit after we installed the new one.”
“I had a problem with the wireless function of the Rheem recirculating pump and Tankless Depot corrected the problem quickly, which I really appreciated.”
“Better then I expected. I got the outside unit so that I don't make a mess inside when cleaning out yearly. My wife loves the extra space this unit gave her (cabinets) room. I called and talked to staff and they were very helpful. Very satisfied with this unit and my plumber said it one of the best on the market. So yes I absolutely recommended it to anyone who is considering getting one.”
