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tap-in Reviews

4.8 Rating 130 Reviews
94 %
of reviewers recommend tap-in
4.8
Based on 130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995.
Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Clara House,
Worth Enterprise Park Valley Rd, Thwaites, Keighley,
Bradford
Bradford
BD21 4LN

Write Your review

Rapid order processing and delivery. Great communication; warning about a minor restock issue which was then speedily resolved. Would use again.
Helpful Report
Posted 2 years ago
I needed a repair for hetta underfloor heating system after a quick search I found a 16mm hetta coupling .Ordered between Christmas & new year dispatched & arrived 1st day back in new year . Great email communication from company will definitely use again
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Posted 2 years ago
Very pleased with my item, and the communication from the company was excellent.
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Posted 2 years ago
It has been a pleasure to deal with the company. The items I bought were accurately described and clearly shown on the website, and the prices were the best I could find anywhere. Communication has been excellent. I was kept informed throughout the process by emails actually written by a person!!
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Posted 2 years ago
Very speedy delivery of my item, great price. Arrived in perfect condition i was able to install the same day so very happy customer. Highly recommended
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Posted 2 years ago
Thank you very much for taking the time to leave us a review Simon, we greatly appreciate the feedback!
Posted 2 years ago
I was looking for a replacement garden tap and found Tap in. They had a direct replacement in stock, so I ordered it straightaway. The tap was received a day or two later. Service was first class and emails were received to keep me advised of progress. A first rate company which I will definitely use again. Thanks for your friendly and efficient service.
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Posted 2 years ago
Product was out of stock , but re ordered and arrived 4 days later as stated over the phone , excellent service
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Posted 2 years ago
Have used this company before with no problems. However this time the radiator that I ordered that I was advised in writing would arrive on Wednesday has not yet arrived (Sunday afterwards). Awaiting further information from Tap-In on my delivery.
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Posted 2 years ago
It's good to chat! Very helpful advice given over the phone and fast delivery of a radiator that seemed to be out of stock everywhere. Good value too.
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Posted 3 years ago
Easy process for ordering, great communication re delivery and arrived exactly on time would definitely recommend
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Posted 3 years ago
Very disappointed with delivery time, said on site 1-3 days had a 9 day wait and had to pay £5 for delivery.
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Posted 3 years ago
Not here yet
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Posted 3 years ago
I would like to review but have have still not received my goods. Ordered a week ago and paid £4-17 for delivery of 2 No tap valves is not very impressive. Can get goods next day from some sources.
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Posted 3 years ago
All good,delivery took longer then advised. Product was as advertised and a competitive price. Will give four Stars due to slow delivery.
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Posted 3 years ago
Really nice business to deal with - very friendly people, kept me updated which is very important. Competitive prices.
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Posted 3 years ago
Fantastic service would recommend them highly
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Posted 3 years ago
Service/delivery fine but product not suitable
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Posted 3 years ago
Fantastic online store. Gave me some help + advice over the phone before the purchase, I bought + paid online, item (underfloor manifold) arrived the very next day. I'm very impressed.
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Posted 3 years ago
Right part. Right price. Quick delivery.
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Posted 3 years ago
Great Service, Great Prices, Great Staff
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Posted 3 years ago
tap-in is rated 4.8 based on 130 reviews