The Smartshop Reviews

Name: The Smartshop
Address: The Hayloft, Gawsworth Business CourtShellow Lane, North Rode, Congleton
Rating: 3.32

3.3 Rating 98 Reviews

55 %

of reviewers recommend The Smartshop

Company Reviews

Questions

Metrics

Visit Website

Phone:

0161 826 1050

Email:

customercare@thesmartshop.co.uk

Location:

The Hayloft, Gawsworth Business CourtShellow Lane, North Rode
Congleton
CW12 2NX

Write Your review

Tell us how The Smartshop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thesmartshop customer care number ☎️ 7478212880 Thesmartshop customer care number ☎️ 7478212880”

Helpful Report

Posted 4 years ago

“Thesmartshop customer care number ☎️ 7478212880”

Helpful Report

Posted 4 years ago

“Very good service but written instructions for LightwaveRF light controller were poor. I had to go on to the website as pairing buttons on controller were not specified as such. I know this isn't caused by Smartshop but I thought it was right to mention it.”

Helpful Report

Posted 8 years ago

HI Stuart - Thanks for leaving your comments for the team. Glad to hear that you were pleased with the service from the team. We will pass your comments forward to LightwaveRF in regards to the documentation. Thanks again! Lauren, Smartshop

Posted 8 years ago

“I can review the LightwaveRF products I purchased today but as I already have them and am just adding more that surely tells the tale on its own. I am a complete convert to LightwaveRF and the Smartshop seems to be the best overall on price for the products. There are some items that I cannot find (easilly) on here but that is the only reason to reduce my rating. Ordering was easy and delivery arranged quickly. So happy with that.”

Helpful Report

Posted 9 years ago

Good morning Gary - Pleased to hear you are happy with the LightwaveRF range and delivery was quick. The team are making some changes to the LightwaveRF Store, these changes will make it easier for customers to locate items. Thanks again for your loyal custom. Look forward to hearing from you. Charlotte, Smartshop

Posted 9 years ago

“Very helpful and polite customer service.”

Helpful Report

Posted 9 years ago

HI Jaspal - Thanks for your great comments. Please do let us know what we could improve on to push the service to a 5 star rating in your eyes. Look forward to hearing from you again soon. Kim, Smartshop

Posted 9 years ago

“Product price was good and delivery time was good. However it would have been useful to have an estimated delivery time and/or order tracking. Having the delivery driver banging on my door at 7am was a bit of a rude awakening.”

Helpful Report

Posted 9 years ago

Good afternoon Carl - Many thanks for your email and your comments. We will pass your comments on to the team in regards to dispatch emails. We are pleased to have you as a customer and hope to hear from you again soon. Smartshop Team

Posted 9 years ago

“Order was easy to place, Was disappointed some items were out of stock, however a numbers of emails asking for delivery dates was efficiently handled.”

Helpful Report

Posted 9 years ago

HI Andy - Thanks so much for leaving your comments. We will forward these to the team. Apologies for some items being out of stock, we hope to have them back in shortly. We will keep you posted on stock levels. Thanks!

Posted 9 years ago

“Very helpful staff”

Helpful Report

Posted 9 years ago

Good afternoon Mr Khokher - Many thanks for your comment. We will ensure this is passed onto the team. Many thanks, Smartshop

Posted 9 years ago

The Smartshop is rated 3.3 based on 98 reviews