Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.34

4.3 Rating 332 Reviews

83 %

of reviewers recommend Techinthebasket

Company Reviews

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Metrics

4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“18th December ordered Sony headphones. 19th December payment taken on my debit card by PayPal. Same day supplied with Royal Mail tracking code and advised order would soon be trackable. 20 days later Royal Mail still do not recognise tracking number. Contacted seller who advised that Royal Mail had held up delivery but wouldnt say why. Subsequently advised Royal Mail had difficulty in identifying my address and was asked to confirm it which I did.I have lived here for 40 years and never has there been any delivery issue.Some days later again told that Royal Mail were holding up my delivery for unknown reason. Three times I have requested evidence that the parcel was handed over to Royal Mail.. Have never been supplied with this information. Three times have requested refund . These requests have been ignored. Only yesterday (6.1.21). they advised they would recall the parcel from Royal Mail and on return they would issue a refund.I am quite satisfied I will never receive my order or refund. Not surprising that I am sure in my mind this has all been a scam and fraudulent. Many others have described similar accounts. It is quite obvious Royal Mail have never seen my parcel and hence are unable to identify the supplied tracking code.”

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Posted 3 years ago

“Looked them up on the internet and didn’t like what I read but I emailed them again and they responded that there would be a delay. If their delivery time had been faster they would have got better reviews but I'm still satisfied. Good.”

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Posted 4 years ago

“Didn't think it would come in time for Christmas, but the price and my watch were great. Wonderfully packaged.”

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Posted 4 years ago

“Cheapest I could find and came as expected and in time for Xmas when all other stockists had none. Very pleasantly surprised :)”

Helpful Report

Posted 4 years ago

“I ordered an iPad 8th generation on the 28th December, didn’t receive a tracking number until the 31st and now I have received my iPad on 5th January. They came quicker than I expected and the product is all legit ✨ but I do have to agree with some of the other reviews that their communication could be better with regards to Facebook messages and emails. However, I will give them the benefit of the doubt due to the pandemic and I do think deliveries are slower over Christmas. This was worth it though”

Helpful Report

Posted 4 years ago

“Nice customer service. They replied all my emails in two days and resolved the problem! Also, much cheaper than competitors. Very pleased with overall service.”

Helpful Report

Posted 4 years ago

“I was skeptical of the price of my product but it was genuine although the delivery time a bit later than expected.”

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Posted 4 years ago

“I was very worried about purchasing, after buying airpod pros I checked the recent reviews and they were pretty trash. I constantly checked the the delivery status and it said that there was a problem and I instantly thought it was a scam. However after being patient, my package arrived in the promised 6-11 days and it was legit which I also was really worried about (kept on watching YouTube videos to spot fake airpods😂). Now, I cant speak for other people's experiences but I got the hint that its an amateur company just trying to fix its negative reviews. As long as they carry on fulfilling their promises I would recommend them though I'm getting the feeling they're quite inconsistent with their dispatching and I was just lucky. Hopefully that changes if they genuinely want to be a good company.”

Helpful Report

Posted 4 years ago

“When I ordered my Ipad pro I had read the indifferent reviews and placed my in full knowledge things could go wrong so ordered appropriately with my credit card, so if all else fails I am protected! I ordered with Techinthebasket on 28th November simply because the ipad pro 12.9 inch wifi 256gb was over £230 cheaper Apple and it arrived on 24 December. Yes it was late, but better late than never! I would both recommend Techinthebasket and buy from them again allowing more time the next time.”

Helpful Report

Posted 4 years ago

“The goods arrived a little late but we will leave that to covid 19 they kept me informed. Very good and trustworthy website and customer service”

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Posted 4 years ago

“The pad was £50 cheaper than anywhere else on the market, and it’s real, but it came later than the delivery time scale. Product is perfect and cheaper than anywhere I looked.”

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Posted 4 years ago

“The website and the delivery is slow The website and the delivery is slow but the quality of the product is good, I'm planning to purchase my next phone from them in the future.”

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Posted 4 years ago

“good service and price their customer service always replied within 24 hours, not missing a single message. the prices are good, I never regret purchasing from them, the delivery time is a bit long but the waiting is worthy.”

Helpful Report

Posted 4 years ago

“Check Trustpilot for a more valid reflection. This review site is clearly being flooded by fake reviews. This Company are lying thieves.”

Helpful Report

Posted 4 years ago

“Two products ordered. Both were delivered in excellent condition & as advertised. Delivery times were 4 & 7 working days, so well within expected time frame. All in all very pleased with this seller.”

Helpful Report

Posted 4 years ago

“Always a good experience The delivery time is not fast, and for some reason, the tracking numbers become valid really late, but it is always a good experience to purchase from this website. The price is really good and the quality is perfect. They are legit, please do not worry.”

Helpful Report

Posted 4 years ago

“They are not lying I have ordered from them many times, there was never a problem although the shipment is slow. Will keep choosing this seller, but I will not recommend it to those who are in a hurry.”

Helpful Report

Posted 4 years ago

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Posted 4 years ago

“I’ve ordered the new AirPods Pro and I was warned that delivery may take longer than what was Initially advertised (2-5 business days). The product came intact after 10 days so overall good experience if you don’t mind waiting a little bit longer for a competitive price.”

Helpful Report

Posted 4 years ago

“I have used them for a number of items now. I have bought 2 iPads and an apple watch. In both cases the delivery is a little slower than I would like (just long enough to worry that its not coming), however that is more my impatience (too used to Amazon). Each time I have found the customer services to be responsive, and actually the items have all arrived in perfect condition, with not complaints. Over all the price has been excellent, which is why I keep using them.”

Helpful Report

Posted 4 years ago

Techinthebasket is rated 4.3 based on 332 reviews