“
Prices look good but if things go wrong you're on your own. Royal Mail concluded after two months they had indeed lost my earbuds. Only then did TITB offer (lilac coloured) replacements. No thanks. After promising the refund within 48 hours they never did - and ignored my chaser emails. Cynical. Avoid.
”
posted 1 year ago
- Ian James
“
Growing increasingly frustrated, I made the difficult decision to return the product for a refund.
”
posted 1 year ago
- Tsung Hsia
“
Placed an order, ended up wanting to cancel, before it was dispatched. Over a month later, item was never dispatched and still waiting for a refund. DO NOT USE. Opening a dispute with PayPal for refund as they no longer reply to any emails.
”
posted 1 year ago
- Anonymous
“
AS PER RETURN POLICY, THEY SHOULD REFUND ME FULL.
”
posted 2 years ago
- Lalit
“
RETURNED THE WATCH I BOUGHT AS IT ARRIVED LATE, THE COMPANY HAVE HAD THE WATCH BACK OVER 2 WEEKS NOW AND STILL HAVEN'T ISSUED A REFUND, CUSTOMER SERVICE IS USELESS SAYING THEY WILL CHASE IT UP BUT DO NOTHING, DO YOURSELF FAVOR AND AVOID
”
posted 2 years ago
- jason pittman
“
Awful customer service. Over a month to accept a returned faulty phone and refund - still waiting It's currently day 36. Lack luster email responses. I currently feel extremely anxious that I may not get the £899 I spent back. I would seriously avoid this organisation.
”
posted 3 years ago
- Shop elsewhere
“
Ordered samsung phone , loads of problems about payment , which had left my account on 2 day . So decided to get refund , iam still waiting 2 days later for payment , they now do not answer my emails , so things are getting worse , do not use this company until i get paid , I will keep you informed !!
”
posted 3 years ago
- Anonymous
“
after almost 2 months I applied for a refund and also here excuses.
”
posted 4 years ago
- Gianluca S
“
Three times have requested refund .
”
posted 4 years ago
- Brian B
“
Totally disgracefull company don't receive the goods or refund after 7 weeks tracking number doesn't even work had to go through the bank for charge back to get my money back this company is RUBBISH and FRAUDULANT !!!
AVOID AT ALL COST
”
posted 4 years ago
- Anonymous