Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.34

4.3 Rating 332 Reviews

83 %

of reviewers recommend Techinthebasket

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4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

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“Tracking number works after 4 working days First we were worry but received the time safe and sound”

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Posted 4 years ago

“Received quickly, happy with my new Airpods now”

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Posted 4 years ago

“You WILL NEVER receive your order”

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Posted 4 years ago

“Fast delivery, and flexible customer service.”

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Posted 4 years ago

“Item arrived on time and even though I had to return the package service was prompt and easy. thank you so much.”

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Posted 4 years ago

“Only had the oppo reno 2z for a few days, but feels and looks good quality, easy to transfer data and set up....”

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Posted 4 years ago

“Item arrived on time, the Xiaomi Redmi Note 9 just as described. Easy to set up, has a great amount of storage.”

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Posted 4 years ago

“Item arrived on time, the Xiaomi Redmi Note 9 just as described. Easy to set up, has a great amount of storage.”

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Posted 4 years ago

“Just bought the newest version iPad here at 10% off the retail price. Receive the parcel in 4 days and I am still playing around it. 5 stars”

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Posted 4 years ago

“Excellent. Ordered an iPad at a great price and had it delivered. The tracking took a few days to activate tho.”

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Posted 4 years ago

“I bought an Apple iPad mini 5 last year. Two weeks before the warranty ran out it stopped working. They have messed me about for 10 weeks coming up with so many excuses blaming me for damaging it. Now saying it. Is out of warranty and want me to pay for the repair. Will never buy from this company ever again.”

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Posted 4 years ago

“I ordered a lens with techinthebasket. The next day my order was cancelled without any information, got an email from paypal that I will get my money back. I contacted techinthebasket, i was told the product is not available ? Went back to their website, product is still there and more expensive ! Very disappointed with this company !”

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Posted 4 years ago

“Guys please be aware this is a scam company they will take your money waste your time without providing you with any purchase find the prove attached of two separate purchases”

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Posted 4 years ago

“Experience Ordered an Apple iPad on 12 June then read the reviews. What have I done? Email 13 June advising tracking number. Checked daily since - nothing. Parcel arrived today (20th) containing the ordered iPad - 8 days. Just what it said on the tin. Worry over.”

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Posted 4 years ago

“CROOKS I WOULD NOT ADVISE USING THIS COMPANY!! Had I read these poor reviews before placing my order, I wouldn't have used them. Everything I've read has come true. I placed an order the same way I would with any other online company. They send you a receipt email at the time of ordering and then a processing email including a tracking number a day or 2 later. The tracking number is fake. Although they say it will take a few days for it to become active. It doesn't. At no point has this number worked. A month and a week later and no item or refund. Currently they claim the courier (Royal Mail) has collected and they are unable to contact the courier to arrange a return. Madness. Two weeks ago they agreed to refund me in 1-3 days. The refund never arrives. I'm taking legal action to recover my refund and fees. All I wanted was a pair of headphones for my exercise. PLEASE DO NOT USE THIS COMPANY!! ITS NOT WORTH THE STRESS AND ENERGY”

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Posted 4 years ago

“Atrocious - avoid - cheap prices for a reason - go to a reputable retailer and save yourself a bunch of heartache”

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Posted 4 years ago

“Tried to buy ipad never turned up 7days later checked tracking not even posted !!! Scammers”

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Posted 4 years ago

“Was sent Chinese phone that does not work in the UK. After much back and forth, got refund, excluding insured shipping cost. Do not use!”

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Posted 4 years ago

“SCAMMERRRR”

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Posted 5 years ago

“I purchased two iPhone XR mobile from TITB my phone was received, unopened box with a genuine iPhone. iPhone worked well for 34 days but the power board failed so I took it to Apple Cardiff for repair/fault diagnostic. This is when I was told the phone was never destined for the UK market due to the fact it was a Chinese model and that the parts are unavailable in the UK for repair. TITB responded by offering me either to repair the iPhone themselves with 2-5 week repair time or I could take it to a repair dealer of my choice and have it repaired. I chose the later due to the repair time - the repair came back at £300 due to a failed power board. I contacted TITB and they offered £25 to cover repair costs, I declined this offer. The phone was sent back to Manchester for repair where a couple of weeks later I was told that they were waiting on parts. Great. They required me to remove find my phone and remove the Apple ID which I did but required my Apple ID to fully remove the device - I removed all personal info off my Apple ID and sent them my password, they evening a request to access my Apple ID was made from Hong Kong. TITB had lied and sent my phone back to China for repair. Now TITB are saying that the fault wasn’t from the factory and that the warranty doesn’t cover this also they are asking €180 to fix the phone. The fault is a failed component within the phone now something wear and tear after 34 days could of caused it. Their customer service is terrible as they will only answer any emails in the early hours of the morning clearly their service centre is in China. If you want a product at a discounted rate from other main street retailers then choose TITB but you will not have any warranty if something goes wrong. Terrible customer service and they will blatantly lie about every - I posted this review before 10/9/19 but they asked me to delete it. Please see their email below “We are sorry for the inconvenience caused to you. We have noticed that you placed a negative comment about us. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry. Please accept our apologies on behalf of TechintheBasket for the problems you've had and our thanks for taking the time to make us aware of this. Please be assured that we take letting down seriously and will use this information to make further improvements. Here we would like to cover the repair fee. Would you please eliminate the negative comment first? Once confirmed the comment has been deleted, we would arrange the repaired device to your address right away. Looking forward to hearing from you.” Phone was received but the camera didn’t work and the Phone wouldn’t accept my SIM card. Now they want another £120 to fix the phone which they couldn’t repair in the first place. Absolute disgrace. 24/10/19 - all new Apple iPhones have a 12 month warranty! You have just proved my point that you offer a shoddy repair service and make up anything to try and get the customer to pay. Apple have confirmed that if this was a UK phone then the phone would of been replaced. You’re selling cheap goods without valid warranties - I am now reporting you to trading standards UK.”

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Posted 5 years ago

Techinthebasket is rated 4.3 based on 332 reviews