Ted Baker Reviews

Name: Ted Baker
Rating: 1.66

1.7 Rating 277 Reviews

16 %

of reviewers recommend Ted Baker

Company Reviews

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Metrics

1.7

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When everybody asks where do you buy such a nice dress, a sweater, a boot .... I'm honored with this TED BAKER”

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Posted 7 years ago

“Brilliant customer service”

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Posted 7 years ago

“Beautiful clothes, well made and designed. Fit to perfection”

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Posted 7 years ago

“I ordered the Polly perfume and mirror set for my grandson’s girlfriend’s 18th birthday, which was 5 days away, hoping it would arrive in time. To my amazement it arrived the next day and it is a beautiful little set. Thank you”

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Posted 7 years ago

“great service and policies for being able to return online purchased items - user friendly interface too.”

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Posted 7 years ago

“I ordered an item that was out of stock, despite the website telling me it was in stock. Telephoned Customer Service and they were extremely helpful and telephoned nearby stores and concessions to try and source stock.”

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Posted 7 years ago

“Superb products and occasionally if there's a problem their customer service team resolve the issue promptly and efficiently.”

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Posted 7 years ago

“Bought a gorgeous long wool blend coat from Ted Baker and it's the best thing I've ever purchased. Wonderful customer service, the coat itself is amazing and the whole experience was great.”

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Posted 7 years ago

“Beautifully made product and great customer service”

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Posted 7 years ago

“Good stuff”

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Posted 7 years ago

“Good quality, true to size, great customer service”

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Posted 7 years ago

“Fantastic brand, great fit & worth every penny of the cost”

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Posted 7 years ago

“Excellent products and great design”

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Posted 7 years ago

“Delivered next day! Perfect packaging! X”

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Posted 7 years ago

“As I entered the shop I was well received and the women who worked in the shop were very kind and glad to help me! I was in a very good mood as I left the shop! Without mentioning the good scent of the shop!”

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Posted 7 years ago

“fast delivery easy to shop”

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Posted 7 years ago

“Excellent good quality products,v pleased”

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Posted 7 years ago

“Always happy with each purchase made! Excellent service and quality”

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Posted 7 years ago

Ted Baker is rated 1.7 based on 277 reviews