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Ted Baker Reviews

1.7 Rating 277 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.85%
Industry Average
Ted Baker at London Bridge station - our customer service person Sherrell was absolutely amazing, everything you could want- warm, friendly, helpful, no hard sell. She made us laugh and made us feel special! She is fabulous!!! Plus we love the coats my husband and I bought! Love Cathy and Steve
posted 1 year ago - Cathy
I had a great experience at the London Bridge Ted Baker store. Sherrell was extremely attentive, professional and compassionate in helping me find an outfit for an upcoming wedding I will be attending. Excellent customer service. Thank you Sherrell!
posted 1 year ago - Anonymous
Ted Baker recent went the extra mile for me. I lost the belt to my coat and they made lots of phone calls and found a spare belt for me at their warehouse in Australia and sent it over for me. Amazing service. Great clothes and great store in Auckland City!
posted 1 year ago - Hannah
I visit the bluewater store often with my daughter & on different occasions i was served by Sydney and Jordan and found that they were extremely helpful, welcoming, friendly & chatty which you dont find very often in other retail companies. This is very refreshing, so it made our experience more special. I work in retail myself so when you receive excellent service, its nice to be recognised.
posted 1 year ago - Teri
Excellent Service from the Lovely Philip @ the Buchanan Street Store he helped me order A dressing gown and purse for my friends Birthday on the Ipad as it was not available in store if it wasn't for him approaching me as I was leaving the store I wouldn't have got it ..Many Thanks .
posted 2 years ago - Catherine
Went to Bluewater and would just like to say the service was excellent the young girl in the store was very helpful and nothing was to much trouble for her very impressive
posted 5 years ago - Anonymous
Have purchesed a few items from ted and they are fab and really good quality my little black dress so versatile and my lime green dress i wor to a wedding excelent service thank you ted
posted 5 years ago - Mary o keeffe
Great service and attention to detail
posted 6 years ago - Paul Elston
Shopped online at Ted Baker for Christmas presents,fantastic free delivery,received next day, could not fault their service
posted 6 years ago - Lynne John
Brilliant customer service
posted 6 years ago - Samuel Grantson