“After a couple of hiccups with my order I am delighted with the help and support provided by customer services. With their patience the small problem was resolved. Can’t thank them enough. Now awaiting delivery of ordered item”
“Customer service would be 5*, Emily has been excellent and has helped me refund an item due to the size of it, unfortunately Teemill don't do sweatshirts for people who are 42-44" chest, which is the common L/XL size. Their L is 41" and XL 46". I ordered the XL and it was huge. The print was good and item was good in terms of warmth etc but it was massive.”
“Really great clothing, good feel and design and affordable. Their customer service is 100% brilliant. I'm telling all my friends about these people and this company. The really care”
“Dec was wonderful in helping me with my order, so attentive and obliging….nothing was too much trouble for him, a real star and an asset to the company he works for. If only everyone were like him the world would be a happier place.”
“Excellent customer service when the postoffice messed up the freepost return and I ended up paying to return my order as I needed an exchange asap for a present.
My postage was refunded and an exchange sent as a priority, and I corresponded with a REAL person. If only all companies dealt with problems like this!”
“I had forgotten to use the extra discount voucher for a free pair of socks when I placed my order and after emailing Rapanui, received a separate discount code although the initial offer had expired. It's rare to receive actual customer service from Customer Service, thank you! 😊”
“Teemill customer service is fantastic, Annabella is by far one of the best. Nothing was too much trouble. In this case an overseas purchase. Could not fault here at all. Teemill obviously recruit the right people.”
“Dec was super prompt and helpful in making sure that I will get some lovely socks with my purchase. I am confident that any problems will be dealt with quickly and without stress. Thank you Dec.”
