“My order went AWOL over in December, so I left it a few weeks in case it turned up - it didn't.
I contacted Teemill and Emily was brilliant and had it sorted and replacement order out and delivered within 4 working days. Excellent service.”
“Annabelle from Teemill has been great at sorting out a return for me which didn’t fit. Although the return was delivered it has somehow got lost but Teemill are sorting a replacement different size for me while they investigate what’s happened. Love the circular ethical idea behind the company as well.”
“My friend ordered me a ladies t-shirt and I usually suit men's t-shirts better. I emailed customer service and said they would happily exchange the ladies for a men's.
I love the quality and ethos of this company.”
“I’ve bought a few items now from this company and have always been pleased with my purchase. When a delay occurred due to the postal strikes they sent a replacement by FedEx in time for my husband’s Christmas party. He was very pleased!”
“Excellent service . Problem over non delivery through no fault of theirs. Prompt replacement sent . Clothing quality good. Packaging eco friendly. A pleasure to deal with.”
“The T-shirts are good quality. Despite prior inquiry about returns, retailer did not inform me that I would have to pay postage for returns from US to London (more expensive than the shirt!). BTW this is a company that fills orders for WWF. If in US, I suggest using the US site. I did not know this was a London-based company - again despite email inquiries asking about it. If in England, then by all means a great company.”
“Amazing customer service. My item I wanted to exchange was delayed in the post and the customer service team were excellent at sorting it out and making sure I had a replacement by Christmas.”
“Exceptional service during the Royal Mail strike. They sent a second order out by FedEx when the order did not arrive in time and Freepost or refusal of acceptance of the parcel suggestion to return the original order. Helen couldn't have been more helpful.”
“We order a hoodie and tee-shirts during the postal strike. As our order was late and couldn't be tracked on Royal Mail, Teemill Customer Services sent a replacement by FedEx which arrived really quickly, in time for Christmas.
Teemill Customer Services were quick to answer and very helpful.
The hoodie and Tee-shirts look great.”
“Order received within 5 working days at a busy time of the year! Fantastic customer service when I had a query. They print your t-shirt to order so be prepared for that but 5 days at Christmas was brill.
The parcel has arrived and I am really happy with the product. Fantastic service and I love the packaging 😊”
“Absolutely amazing service! I ordered this morning, communication was excellent and item is already on it's way. Brilliant customer service by Emily - well done!”
