Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

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Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My queries were handle by Geethika and she was excellent. Absolutely fantastic. She did her best to help me get the best deal and it's her excellent service which made me want to buy the holiday. Geethika, you are brilliant.”

Helpful Report

Posted 4 years ago

Hey, Thank you very much for your positive feedback which we know Geethika will be thrilled to read. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Very good value and good speedy service, not had any problems with holidays or bookings so far. Use online prices as guide only, they are never the true price. Will happily use again.”

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Posted 4 years ago

Hey Donna, Thanks so much for your positive feedback and continued custom with us. We look forward to booking many more holidays for you in the near future and we know you will have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Do not book with them!! This website is a con! My brother called up to book a holiday. He paid the deposit and they then told him the price of the holiday has doubled. Now they won’t refund the money and he is devastated. He’s saved for over a year and they have basically bankrupted him. Absolutely shocking.”

Helpful Report

Posted 4 years ago

Hi, We are extremely sorry to read this. Please can you email the details to teletextcompliance@teletext.co.uk so we can look into this further for your brother. Thank you Best Wishes Becky

Posted 4 years ago

“Teja was through and very efficient. Thank you for arranging my first teletext holiday.”

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Posted 4 years ago

Hey Deborah, Thank you so much for your kind comments which we know Teja will be pleased to read. We hope you have a wonderful time away. Best Wishes Kylie

Posted 4 years ago

“found the staff at first helpful but when we called back for some changes to be made we got no support and just found them to be unhelpful. We had to wait nearly an hour to get the alterations to be made and even now we have not received the confirmation we would get within three working days . It is now a week later and we are worried as we have not received the documents we were told were going to be confirmed . I would not use them again”

Helpful Report

Posted 4 years ago

Hi Patrick, We are very sorry to read your review. Please be assured this has been passed to a member of the team who will call you accordingly. Best Wishes Becky

Posted 4 years ago

“Good efficient booking process”

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Posted 4 years ago

Hey, Thanks for your feedback :) Have a great holiday. Best Wishes Becky :)

Posted 4 years ago

“I spoke to a very knowledgeable lady who found the holiday I was looking for within budget. An excellent and prompt service.”

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Posted 4 years ago

Hey Catherine, We are really pleased our agent was able to help you in booking your holiday and we do hope you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“Great quick service”

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Posted 4 years ago

Hey Kirsty, We are really pleased to read your review and we hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Great customer service and helpful. Keep it up”

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Posted 4 years ago

Hey Claudia, Thanks so much for your kind comments. We hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“I have phoned Teletext Holidays on 3 occasions to book. Each time, the actual price, before luggage and transfers was in the region of £150 more than advertised.. If I book with other companies I pay the advertised price. I'm told it's because of fluctuations in booking. This makes no sense. I have found the same holiday cheaper on a good few occasions.”

Helpful Report

Posted 4 years ago

Hi, We are sorry to read your concerns with regards to the prices shown on the website. We use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price” and as you mentioned any optional extras such as baggage, transfers etc are not included in the advertised price and are optional. The price shown is for accommodation and flights again as advised on the website. Hope this helps. Best Wishes Becky

Posted 4 years ago

“I booked my holiday over the phone with Teletext holidays. The agent was absolutely marvellous, She sent me various holiday options,and rang me back quite a few times. I was impressed with her professionalism and her manners. I've never used Teetext Holidays before ,but now I would have no hesitation in using them again. I have booked two weeks in the Canary Islands, Please thank your agent " Geethika " for the polite and professionalism way she conducted the service. Very impressed . John Macphail”

Helpful Report

Posted 4 years ago

Hi John, We are very pleased to hear Geethika was able to help you and we will be passing your thanks on to her :) We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Vinit was very helpful when booking my upcoming holiday. Would recommend”

Helpful Report

Posted 4 years ago

Hey, Thanks so much for your review, we are happy to hear Vinit was able to help you so you can now relax and look forward to your time away. Best Wishes Becky :)

Posted 4 years ago

“They sold me a holiday there the distance between the airport and the hotel is 90km. I didn't realise at the moment and I wanted to cancel the holiday within 3 days. But, couldn't. Cancellation fee is way too expensive. Couldn't speak to a manager, they said that they will call me back in 24-48 hours, but nothing. Bad services overall, nothing is possible, no advise, the amendments departments did not help at all. I do not recommand. It's like fake holiday, not teletext holiday. The holiday was advertised at £500 and 55% discount but the real time price was £645 for the same period. So, not quite accurate and definitely not cheap.”

Helpful Report

Posted 4 years ago

Hi Daniel, Thank you for your review which we are very sorry to read. Please note a senior member of the team is looking into this for you and will be calling you according. Best Wishes Becky

Posted 4 years ago

“Very efficient, polite and helpful customer service agent (Teja) helped us book our holiday yesterday evening. He was very clear in what we were booking, double and triple checked the details with us, and we were completely satisfied with the service he gave.”

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Posted 4 years ago

Hey Sarah, We are really pleased Teja was able to help you in booking your holiday and we do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Very pleased with my out come I had found the holiday I was looking for cheeper than I was quoted and use was able to find it even cheeper so thank you very much”

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Posted 4 years ago

Hey, We are really pleased to hear we have been able to find you a holiday with a competitive price so you can now just sit back relax and look forward to your time away :) Best wishes Becky :)

Posted 4 years ago

“Easy to book holiday”

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Posted 4 years ago

Hi Anna, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Amazing,very helpful and friendly”

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Posted 4 years ago

Hey Aukse, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Fantastic service. Got a great deal in a relatively short space of time. No hard selling tactics; just a very helpful young man who wanted to get me the best holiday possible. Very happy customer today 😁”

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Posted 4 years ago

Hey Linda, We are really pleased to hear our agent was able to help you in finding the best holiday so you can sit back and relax and look forward to your time away. Best wishes Becky :)

Posted 4 years ago

“Always book through Teletext never had a problem with them everything goes smoothly. Friendly and helpful on the phone.”

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Posted 4 years ago

Hey Donna, Thank you so much for your review and continued custom with us. Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Took the time to search for holidays for me! Hopefully it will be a good one?”

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Posted 4 years ago

Hey Gareth, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews